Polina is very knowledgeable and time efficient. She ensured we did everything on a timeline which is important when on a cruise ship ! Polina is very friendly and relaxed which makes the days very enjoyable. She is unflappable and a very sweet person. We would recommend her to anyone wishing a tour guide.
TOUR GUIDE RESPONSE: Thank you for this wonderful feedback! My best wishes!
Karen RasslerUnited States
Polina was extremely knowledgeable and made sure we saw everything that was important to see. We had a great two days touring all of the major sights in St. Petersburg. I would highly recommend this tour to anyone docking in St. Petersburg for two days!
TOUR GUIDE RESPONSE: Karen! That was such a pleasure! Thank you very much for coming and having fun together!!!
James KreerUnited States
Polina is a great guide. She clearly knows her way around all the important sights and was very flexible when we needed it.
Claudia AlleneUnited States
EXCELLENT service! Polina and her driver could not have been better! Our group of 15 were 'over the top' impressed with her excellent command of the English language and her fun and sweet personality! I would HIGHLY recommend this tour, Polina and her driver! She was professional from the first contact I made with her and responded quickly while developing our special needs! 5 Star Service and 5 Star Fun!!!
TOUR GUIDE RESPONSE: Claudia, thank you for these warm words! Your group of 15 was absolutely wonderful, it was such a luck to be your guide in our city!
Jordan H.United States
We enjoyed our 2 day tour with Polina. She was accommodating with a change of plans one of the days we were there. We were able to make our own itinerary so we were not rushed trying to see everything. Ticket prices were not included in our tour rate but Polina paid for us then we paid her back. She was honest with those prices when we changed plans. Polina is knowledgeable about Russian history, English is excellent, clean car and prompt. Perfect for a cruise tour.
Our two days in St Petersburg were just fantastic. Our beautiful guide, Polina, was so knowledgeable and interesting but also flexible. Her organisational skills are second to none and her English is perfect! I would also like to thank our wonderful driver, Dimitri. Thanks again Polina for the experience of a lifetime in St Petersburg!
TOUR GUIDE RESPONSE: Thank you Lisa! It was a great pleasure to meet you both! And thank you for gift from Australia))))
William CondonSouth Dennis, MA, United States
We had two wonderful days with Polina. She has a welcoming way about her, like you are visiting a family friend. She showed us beautiful sights in the country and city.
Andrew BarclayUnited Kingdom
TOUR GUIDE RESPONSE: Thank you Andrew)))
Chris JakwayVatican City
Polina did a wonderful job for us. She is very friendly and knowledgeable. I definitely recommend her. If you choose her as your guide you will not be disappointed!
TOUR GUIDE RESPONSE: Thank you Chris! That was wonderful meeting you!
Jenny C.United States
St. Petersburg tour was a fantastic for 2 days. Tour covered highlights of this magnificent city and Polina was an exceptional guide. She spoke perfect English and a pleasant, informative and knowledgeable. Driver was great too! Due to the group size, it was difficult to move around from place to place, but, Polina was very patient and handled with her expertise. All in all, this was a great tour. Would highly recommend this tour and an excellent guide Polina.
TOUR GUIDE RESPONSE: Thank you Jenny! I was waiting for your feedback! It was a great experience, first time I organized tour for group of 47 people, and I think all went smoothly)
Brenda NyhofUnited States
Polina was great. She knew the city and sites well. She helped us avoid crowds and lines and still took us where we needed to be. Her knowledge was incredible. She took care of some individual interest like a hockey store and cough drops and finding us coffee when needed. She was very personable, her English was excellent, a great driver, and always attentive to our needs. We highly recommend her. Thanks for a remarkable time. St Petersburg was a highlight of the trip.
TOUR GUIDE RESPONSE: Thank you very much, Brenda!! It was such a pleasure to meet you!
Lynda EdwardsUnited Kingdom
Being a party of eight over 60s we found that Polina covered everything that we asked for at a rate that we managed very well. Her information and knowledge was excellant and the added attraction of the Metro was an eyeopener. If we were to visit St Petersburg again we would certainly request Polina
TOUR GUIDE RESPONSE: Thank you Linda! For all your words!
John SheadUnited Kingdom
Polina was a superb guide. Excellent English, immense knowledge and very friendly. Took every opportunity to manage our 3 days so that we got the absolute maximum from St Petersburg which is a superb city to visit. Efficient at bypassing the lines and buying entrance tickets. Helpful in buying things - we had no roubles, and found good and reasonable places to eat and shop. Highly recommended.
TOUR GUIDE RESPONSE: Thank you very much!!!
Anne GreeneUnited States
Polina was the most perfect guide....She is pleasant to be with and very knowledgeable....We spent 21/2 days with Polina and we feel as though we did everything we wanted to see and do. including taking us to 2 great Russian restaurants for lunch.. She also helped us arrange to see a ballet...which I would recommend it was great. I would highly recommend Polina
TOUR GUIDE RESPONSE: Thank you very much!
John Sandy I.Canada
To have Polina as our personal guide was a real treat. Punctuality at all times, English was fluent, knowledge of product was amazing and ways of by-passing the crowds enabled us to see more. Our vehicle was modern and our driver was certainly competent. We wouldn't hesitate to recommend TBL or their guides; in fact we never fail to rec'm TBL whenever talking to potential visitors!!!
TOUR GUIDE RESPONSE: Thank you for these great words!
Douglas TheissUnited States
Polina gave our group of 8 an excellent two-day tour of St. Petersburg from the cruise ship. She customized the tour to meet our needs and timed everything perfectly to make the best use of our time and avoid long lines. Her English is outstanding. She was extremely knowledgeable about the local area, history and art. She was fun to be with and the vehicle she provided was clean and spacious. We would highly recommend this tour and Polina as a guide!
TOUR GUIDE RESPONSE: Thank you Douglas! It was nice to meet your big party!
John BettinsonUnited Kingdom
A most interesting and educational tour of St. Petersberg, that was due to our guide Polina, her knowledge of the city its places of interest and its history was exceptional. We thoroughly enjoyed the two days we spent visiting the palaces & gardens etc., which was enhanced by the attention to detail of Polina's knowledge.
TOUR GUIDE RESPONSE: Thank you John! It was great experience to meet you and Brenda and assist you as much s possible) I really enjoyed your company!
Richard HallerUnited Kingdom
We had a wonderful two days with Polina. She tailored the tour to suit our needs, and provided a lot of information on all the places we visited. She also added a few surprises along the way. It was good to talk to a local, particularly one who was always smiling, and get an insight into life in Saint Petersburg. She drove us around in her car, which was very comfortable, and is a very safe driver.
TOUR GUIDE RESPONSE: Thank you Richard!