Thomas OrmsethUnited States
Susana led an excellent and very informative orientation tour of historic Madrid. She has extensive experience with both the historical Spain and Madrid background as well as life in Madrid today. Susana is very personable, and tweaked the tour to fit our needs and adjusted as the day progressed. Susana speaks fluent English. We would highly recommend Susana for tours in Madrid.
Pamela SloanUnited States
Susana's tour was exactly as promised. Our group went from age 16 to early 60s, with 30s in between. To a person we recommend a walk through Madrid with Susana. We learned about Madrid's history, architecture, people and food. We learned practical tips that served us well for the rest of our stay. Most important, we had a great time!
Margaret RistorcelliUnited States
Susana showed us a great combination of historic and modern Madrid on our tour. She's personable and enthusiastic. She obviously loves Madrid and is good at conveying her knowledge of this beautiful city. We recommend Susana for some Madrid insight.
TOUR GUIDE RESPONSE: Margaret... it was a great satisfaction to take care of you both, and that we finally made it after all. At least you made the most of your time in Madrid,... but remember, you need to come back to see the rest. The stopover was a good way to give you an introduction, but there is so much more to discover! I'll be waiting for you. ;-) Susana V.
Steven GerbsmanUnited States
Susana was one of the best guides we ever had. Knowledgeable, personable, conscientious and all around a very enjoyable person to spend time with in Madrid. ***** 5 star rating
Ladan AlaviRancho Santa Fe, CA, United States
Susana is a terrific guide who truly cares about the visitor's experience. She is easy going and flexible. She works hard to attend to the wishes of travelers and is truly knowledgeable about her city.
Suzanne RostanUnited States
Very knowledgable and very friendly. Very flexible on what we wanted to see and do.
TOUR GUIDE RESPONSE: Thank you, Michael.
Amy WileyUnited States
Thanks Susana for introducing me to old Madrid with such knowledge, wit and compassion. A great, fun tour, and I even improved my Spanish skills a tad. "Cara dura" for example. Not that I got to use it much in my trip to bonita Espana. Thanks again. Would definitely book with Susana again!
TOUR GUIDE RESPONSE: How nice to hear of you! I am happy that you keep such good memories of our tour together, Amy.;-)
Virginia WalkerUnited States
Susana gave us a great introduction to Madrid. She is flexible and accommodating, helpful, and able to impart a great deal of information in a very interesting and digestible way. She was also extremely helpful with suggestions and tips for making our stay as rewarding as possible. She has made our visit to Madrid a very special and memorable one.
Kenneth MichielsUnited States
Eileen GarchikUnited States
We loved our our tour today with Susana. She was pleasant, knowledgeable and we a lot of fun. She took us on a wonderful walk through old Madrid and was patient and funny when we bombarded her with questions. Great tour , great guide..even suggested a wonderful place for Churros.
TOUR GUIDE RESPONSE: Hey! I'm happy you enjoyed the Churros! ;-)
Alan SmileyUnited States
We had two tours with Susana and we felt like we had a real local friend, not just a guide - if you are going to Madrid - Susana is the one for you.
Timothy BuckleyUnited States
We met Susanna at our hotel at the agreed time and were off to see Madrid. We discussed a tour focused on the history of Madrid, and Susanna put us right into the mood. Her knowledge of the city history and its relevance to Spain's overall was certainly thorough. Her command of English was excellent and her pacing of the walk made it as relaxing as it was interesting! Our morning flew by, and we parted with Susanna at a wonderful little restaurant. Kudos to a true professional with personality!!
TOUR GUIDE RESPONSE: Timothy! I had to look for the meaning of "Kudos". Another thing I learnt from you! Thank you for your kind remarks. It really makes me happy that you enjoyed so much, and... that you liked the restaurant! Kudos for you, you made it easy. Love Susana V.
Susana is enjoyable and informative. Intuitively Susanna was able to realize our interest from our conversations. This enabled her to add additional sights of interests From local oysters to historical maps! Would recommend her to anyone in Madrid.
TOUR GUIDE RESPONSE: Lou, I also had a great time with you, as you might have noticed... It was great to meet your individual needs and seeing you enjoy so much! Thanks for a lovely day
The perfect start to your stay in Madrid. Suzanna met us at our hotel and we certainly got our bearings around town by the end of the walking tour of Madrid. tour. Suzannas English is perfect. Easy to understand. Easy to listen to. Suzanna answered all our questions with great ease. There was 15 of us and it was no bother to suzanna.
TOUR GUIDE RESPONSE: Dear Mandy. Thank you very much again for your kindness and your nice words. It really helps to go on and keep enjoying this wonderful job of mine.
Susana was very knowledgeable and enthusiastic! We took the tour on our first day in Madrid and it provided us with a great first impression of the city. We saw a combination of tourist spots and off the beaten path places that we never would have found on our own. We enjoyed the tour and would recommend it.
Marilyn Weill RauUnited States
Susan is wonderful. She is experienced and flexible. I travelled more than five months this year and have had numerous tours by local guide and she was one of the best! I loved her interesting history lessons and all of her wonderful insights
TOUR GUIDE RESPONSE: Marilyn, it was a joy to be with you that morning. I could feel how you were getting to love my city more and more, and that... helps a lot. I am happy you kept a good memory of the tour and Madrid in general. Thanks for choosing us.
Barry SnyderUnited States
Susana was a joy....a very big personality who is extraordinarily knowledgeable and willing to adapt to our interests and time table. We would highly suggest her service to our friends and rate her a 5. Barry and Louise
TOUR GUIDE RESPONSE: Barry, Louise, thank you for the flattering remarks. I am happy you had a good time too.
Nate BennettUnited States
Susana was a great guide. She was on time, personable, very knowledgeable, and did a great job answering our questions. We learned a lot from her. Her recommendation for a meal after was spot on, too.
Debbe NotoUnited States
Susana was very knowledgable and made us feel welcome on our first trip to Madrid. Thank you!
Adrienne BullardUnited States
Susana gave us a lovely tour that covered all the highlights but also included lots of interesting information that tourists would be unlikely to discover on their own. She is a lovely, knowledgeable lady who was able to tailor the morning to fit our needs. We really knew our way around the old city after the tour! Highly recommended.
TOUR GUIDE RESPONSE: Thank you, Adrienne for your nice feedback. It was really a pleasure to take care of you both.
Forrest TancerUnited States
Susana is wonderful. We had a great time together in both Spanish and English. If you speak Spanish and want to improve she is fantastic. Susana is very personal willing to share her life experiences and give perspective as to where Spain has been and is today. Her knowledge of the Prado is extensive. A few hours in the Prado with her gives you a handle on this amazing museum. Seeing Guernica and talking about Spain during the Franco errand and beyond was a highlight of visiting the Reina Sophia. Gracias
TOUR GUIDE RESPONSE: Forrest, I also had a great time sharing all this insight with you. It is a pleasure to work with someone with so much interest as you. I hope you got home all right. You know where we are now! Cheers!
Our city tour with Susana was very pleasant and rich in cultural information,she goes that extra mile to show you more than the historic monuments.She is also very flexible, so if you have a particular interest she can adapt that in her tour!! This walking tour makes you understand a little bit more about the Madrilenos. She is also fluent in Portuguese,German and French. I believe in English as well. We do recommend her !!
TOUR GUIDE RESPONSE: Thank Clarissa! It was a real pleasure to take care of you both, and YES! I am fluent in English. Happy you enjoyed it!
S Scott ThompsonUnited States
TOUR GUIDE RESPONSE: Thanks a lot for your rating, Scott (and family)! I hope you keep a good memory of Madrid! Let us know if you come back and do me a favour, be Happy! :-)