Shawn DoyleGrand Rapids, MICHIGAN, United States
The three of us had a delightful day! Susanna has so much knowledge about Toledo and explains it all so well. Susana was very easy to talk to and flexible. One of our members needed wheelchair assistance and Susanna made it all so natural and easy! She went above and beyond. She even helped us organize our train tickets for the next day!
TOUR GUIDE RESPONSE: Dear Shawn, it was a pleasure to take you around and to know that you keep a good memory!!
John MichaelsUnited States
Susana made our experience in Toledo everything that we hoped it would be. The fact that we were the first visitors admitted to the Cathedral and there was no one there but us for a few minutes, says everything about the way Susana operates her tours. We took our photos of the Cathedral with no people in them and then started the historical part of the Cathedral tour. It could not have been more perfect. We learned a lot and we have great photos. What more can you ask for?
TOUR GUIDE RESPONSE: Dear John, it is so good to hear from you. I just came from another Toledo tour! Thank you very much for your kind words, it helps to go on when I notice that the hard work keeps you and other visitors satisfied. I hope you enjoyed the rest of your holiday as much as you did here.
Claudia R.United States
What a fabulous tour guide!! Two "senior" couples from US spent two days touring with Susana. We can't say enough about her organization, her knowledge, and her great sense of humor. Accompanied by Susana, we took the train to Toledo, toured Toledo and returned to Madrid. What a GREAT experience. We feel SO knowledgeable about Toledo. We even had a bit of rain, but with Susana's great sense of humor, it didn't even matter! BOOK THIS TOUR! You won't regret it!
Stuart WilenskyUnited States
Susana gave me and my wife a private day tour of Toledo, Spain. Her knowledge and enthusiasm are amazing! This was one of the most interesting and informative tours we have ever had. We enjoyed every minute. We will definitely be calling Susana again for our next trip to Spain.
TOUR GUIDE RESPONSE: Thank you Stuart. True, we all had a great time together. It is very satisfying to see that visitors, like you, go back home with the sensation that holidays have been worth it! And that the guided tour contributed a little bit to that positive satisfaction. That's when I tell myself... it's worth it. You're on the right track... Thanks
Steven GerbsmanUnited States
5 stars- Susana took us to Toledo - very knowledgeable, personable and took care of everything. She picked out a fantastic place for lunch. Highly, highly recommend Susana as a guide/friend in Madrid.
Jeffrey SykesUnited States
Lawrence BurnatUnited States
Susana was very personable and incredibly knowledgeable. Great tour great guide. Toledo is a must see. Highly recommended.
Nancy RoweUnited States
Susana made our trip by train from Seville very easy, and the time we spent with her was filled with her astounding knowledge of political, religious, and art history--all which she consolidated into the best tutorial of Spanish culture. Her attentiveness to our needs was gratifying. I highly recommend her as a top-notch tour guide.
Cathy JannettaUnited States
We had a wonderful tour of Toledo with Susanna. She had the timing down perfectly. We took high speed train with tickets she had arranged for us and arrived to Chapel before all the huge tour busses and crowds. She had us take pictures first when no body else was around and then started tour after so we could really listen and learn. She guided us around Toledo and let us decide what and when we wanted to do things. Susanna is wonderful and a wealth of information. Highly recommended
Shashishekuar PalekarUnited States
Very knowledgeable,entertaining,multilingual,with such a passion for her occupation,so kind and flexible is Susana. Toledo is referred to as the old capital of Spain.Susana brought the history of the Spanish empire to life,explained the architecture and art It was an amazing tour. Thank you Susana. Beena and Shekhar Palekar NY,NY.
Sara BellUnited States
Susan was wonderful and I highly recommend booking her if you want a fabulous, well planned day filled with fun facts. She is very personable and accommodating. I had a couple of places on my list to see and Susan fit them into the tour with out a problem. She was punctual and provided clear directions where to meet and what was expected. Visiting the cathedral was awesome as Susan knew how to get us the best pictures away from the crowds. The lunch and shopping places were spot on!
TOUR GUIDE RESPONSE: Thank you Sara for your nice remarks. I'm happy to know you will keep a good memory from us. i hope to see you soon!
Ross LanzafameUnited States
Susana was superb. We had a fantastic day with her, touring Toledo. She is so knowledgeable about the city and its history. Plus, she knew precisely where to be an when, in order to avoid the crowds. That made it feel like we were the only tourists in Toledo, and as a result our photos are outstanding memories. I most highly recommend Susana.
TOUR GUIDE RESPONSE: We made it! It would have been imposible without your help. Take care!
Paul DoughertyUnited States
Susana was an excellent tour guide. She was very nice and knowledgeable. I highly recommend her.
TOUR GUIDE RESPONSE: Thank you Paul. Thanks for sharing. Susana
Sara EpsteinUnited States
Knowledgeable about local area, enjoyable tour, made the most of the available time. Highly recommend, and would use in the future.
TOUR GUIDE RESPONSE: Thanks a lot for your nice comments Sara. I wish you a wonderful holiday exploring our beautiful country. Good luck!
Jill R.United States
Susana was very knowledgeable and friendly. She was patient with our questions and made sure we understood the details of the train and taxis. We found it amusing that we had to explain some things about our Jewish faith to her when we were visiting the synagogues in Toledo.
TOUR GUIDE RESPONSE: Dear Mithchel. It is great to hear from you. Thanks for your nice feedback, and... yes! I do learn a lot from my great customers that come from all over the world, different cultures, continents, beliefs and experiences, and I am so grateful to you all for sharing it with me, so that I humbly learn that the more I know, the more I know I know nothing. Grain after grain I get a little better all the time! Cheers! Say hello to the rest of the group! Love, Susana
Michael PerrettOjai, CALIFORNIA, United States
Taking the train to Toledo was a wonderful experience, made much better and more enjoyable by Susana. We learned the history of this old walled city, were lectured on the great cathedral, shown special shops, and taken to an excellent restaurant for lunch to sample traditional Spanish dishes. All in all a perfect day with a wonderful guide.
TOUR GUIDE RESPONSE: Thanks Michael for your nice words. I'm happy you have a good memory of our time together in Toledo. I hope you enjoyed the rest of your holiday too!
Gary VistUnited States
A very nice tour. Susana is very knowledgeable about the area's history and leads the tour in a style that allows the group to change what they want to focus on on the fly if they see something that immediately interests them. Her English is superb, and she is very easy to follow.
TOUR GUIDE RESPONSE: Thank you for your nice remarks Gary. I'm happy to hear that all of you had a good time and made the most of it. Send my regards to the family, specially to the "little" one! Love Susana
Brian LeSageUnited States
Susana was a huge help in getting our train tickets for Toledo. This was a very interesting city to explore. She was terrific at tieing in the history of Toledo and Madrid for us from the day before. She was very accommodating to all of our requests.
Gregory MersolUnited States
We highly recommend this tour. Susana will make it her personal mission to get you places ahead of the crowds and to show you and educate you as to the very best Madrid and Toledo have to offer. Having a driver for Toledo made a huge difference as well. We saw and learned a lot and appreciated Susana's extensive knowledge.
TOUR GUIDE RESPONSE: Gregory, it was a pleasure and you know it. I'm happy to hear that I met your expectations. Thank you very much for your kind remarks.
Jennifer AdamsUnited States
What a wonderful and informative tour by Susana. Her knowledge of the history of Spain, art, and historical sites truly enriched our experiences in Consuegra & Toledo. We spent a bit more time in Consuegra than originally planned, but it was well worth it, as we all found the windmills and the history to be quite interesting. In Toledo, we were able to sample local cuisine and shopping, which made the visit even more special. Finally, Susana's ability to pique our daughters' interest was quite magical.
TOUR GUIDE RESPONSE: Dear Jennifer, I don't think I need to say that I had a wonderful time too, with you and the little ones. It was fantastic for me to open their eyes to our reality, past and present. It was magical for me too. Thanks for coming.
Paul DeresUnited States
She is such a terrific guide who really enhanced our experience in Spain. Besides having a real depth of knowledge about the art, architecture and the history of Madrid and Toledo, she is passionate, theatrical, entertaining, humorous, and full of energy and wit, proud of her Spanish heritage, sensitive, memorable and generally a joy to be around. Without any reservation, give Susana our highest recommendation
Ronald LoweUnited States
Joseph DragoUnited States
It was a great tour, we used a private bus and this worked well. She is very informative and brought us to a great restaurant in Toledo with excellent wine and tapas.. I would tour with her when we go back to Madrid.
TOUR GUIDE RESPONSE: Thank you, Joseph, for your kind remarks. I'm happy you keep a good memory from the tours and from me. You are welcome back, any time.
William G.Royal Oaks, CALIFORNIA, United States
Again (our third tour with Susana), very well organized. Susana was very helpful in getting us easily to the train, and laying out the day to see the most of Toledo. All that only comes from knowledge and experience. Susana is a great person to travel with, providing great insight as well into all the sites and history.
TOUR GUIDE RESPONSE: Dear Will, thank you very much for your reviews.
Suasana is a professional tour guide with thorough knowledge of history.she managed to promptly fix the tour to suite my own purpose even that she was informed about it on the day of the trip(when i met her). in addition, she would always volunteer to give extra tips and show you more places when ever possible. not only that, she was very kind to help me in other cities with her contacts. defiantly 5 stars for Susana.
TOUR GUIDE RESPONSE: Thanks Elias. I hope you found in Spain what you were looking for. Happy to have been part of it.
Donald WruckUnited States
"My husband and I, senior citizens from Wisconsin, USA, spent the most delightful day with Susana in Toledo, Spain. Might I add, we didn't just meet her there....she picked us up at our hotel as her service was door-to-door. No worries, no hassles. She customized the tour to our age and interests. We wanted to see nearly everything and we weren't disappointed, including historical details about the Spanish history, architecture, artwork, cathedrals and culture. Gracias Susana!
TOUR GUIDE RESPONSE: Gracias to you both! I also had a great time with you. It was nice. Wasn't it? Having some nice food together between Cathedral and jewish quarter! It was great to have the honor of opening your eyes to the Spanish Oriental world! Sure I enjoyed it! Hope to see you again some time!
John NesbittUnited States
Susana is a charming lady and a good companion. She has a comprehensive knowledge of Spanish history, architecture, culture and art. Susana took us by train to Toledo and explained the history of this old and complex city. We visited the cathedral, the El Greco museum and many other places during a very full day. She was well informed about the history, personalities and art to be discovered in Toledo. She also knows the perfect place for an excellent lunch. I highly recommend Susana.
TOUR GUIDE RESPONSE: Thanks John for your nice words. I must say that it was easy guiding with you, as you were so interested in what I said. I think it was a great way to spend a day in Spain. We really did the most of it! Thanks again for choosing us.
Toursbylocals offers tours at one's own pace, with possibilities to chop and change on the fly, substantially boosting value for money. The quality of the guides sets it apart. Susana was thoughtful, making sure all members of the tour enjoyed it, resourceful when we deviated from the programme, always cheerful. Most important, her command of English was excellent as well as her profound understanding of the historical and artistic significance of the sites visited. All brought with humour and objectivity
TOUR GUIDE RESPONSE: Thank you, Marc. I must say that it was for me a very interesting experience, having in the same group so many different types of people, from background and experience to ages! I also learnt a lot from you, and mainly... we had fun! I hope to see you all again.
Neil BrownEdmonton, AB, Canada
My wife and I had an outstanding experience visiting Toledo with Susana. Her English is outstanding and there were no communication issues. She even offered to teach us some Spanish while we were travelling to Toledo by train. She is passionate and knowledgable about the history and culture of the region. We saw more than the sites. We gained an appreciation of the complexity of the events in the 14th and 15th century that were essential to the rise of Toledo. We would love to work with Susana again.
TOUR GUIDE RESPONSE: Thank you for your reviews Neil, I am so happy that you took back such a great and positive experience with you... That helps me love more and more what I do. Not just guiding... remember?
Susana was just brilliant. Far better than I expected. I consider myself very well informed but Susana managed to teach me more. Worth the money & I would highly recommend her.
TOUR GUIDE RESPONSE: Dear Mr. Kumar. I am so happy you and your wife both had a good time with me! I wish you the best. I also enjoyed the tours myself.