Rebecca StovallATLANTA, GEORGIA, United States
Sergio is adorable. Very knowledgeable, efficient, friendly, and just fit right in like one of our family members. He took us to the best gelato in Rome and is a very kind man. I was traveling with my mother, my aunt and family friend and we had a great tour. I highly recommend!
TOUR GUIDE RESPONSE: Ciao Rebecca, thanks for all your nice words! It has been my pleasure being with the four of you! Hope to meeting you again All my best Sergio
Chris GerenserUnited States
TOUR GUIDE RESPONSE: Hi Chris thanks for your evaluation I’ll never forget the end of our Rome by night walking tour: you were tired, remember? and wrote you want to cancel. But later you changed your mind and we did the walking tour and even made it to Piazza del Popolo where we enjoyed beautiful fire works All my best Sergio
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Maryanne MorrisseyUnited States
We had a wonderful walk with Sergio! I saw a side of Rome that I never knew existed and I loved it!
TOUR GUIDE RESPONSE: Ciao, thanks, my pleasure being with you All my best Sergio
Scott L MasonUnited States
Sergio was the best guide we had on our tour of Italy. We had many great guides on the trip but Sergio was by far the best. He was extremely knowledgeable and flexible. His 30 years of experience shine in his demeanor. We would recommend him for any tour he was available for.
Lisa L.New York, NY, United States
Walking around Rome with Sergio was our very own version of Roman Holiday. We only had a day and a half in Rome and we wanted to make the most of it. So glad we found Sergio, who was so knowledgeable on all things Roman, from local culture, to history, architecture, and politics... By the end of the evening, we felt like we were walking around town with an old friend. THANK YOU Sergio!
TOUR GUIDE RESPONSE: Hi Lisa, nice people nice time with you All my best Thanks Ciao Sergio
David ColarchikUnited States
Sergio was great! He took his time to ask us what we wanted and what we were interested in. He covered all the main sites we wanted to see and man, he knows his history. I'd highly recommend him. P.S. I also recommend you try his favorite Gelato shop, it was the best!
TOUR GUIDE RESPONSE: Hi guys, thanks for your nice comments. As I said: in good company time flies, so it was a pleasure being with you two. Enjoy the rest of your visits here All my best Sergio
Kristine ThelenUnited States
We did not see any fountains and only 1 square, the Vatican square.I rescheduled the time as the guide had requested a later time. I had requested to see churches on a list I had, but we waited for the rain for 45 minutes, then walked through an underground passageway used by bus drivers for another 30 minutes, traveled up to an overlook of Rome, that I had previously seen where the guide had to have a coffee and rest for another 10 minutes, NOT WHAT I PAID FOR!VERY DISAPOINTING AND A WASTE OF MONEY!
TOUR GUIDE RESPONSE: Kristine, the weather was very bad! You should thank me for using a car and not charging you for this! We had seen the forum on our previous tour that is why I proposed (and you accepted!) to go see the EUR, an area that is very nice on night time! You should just say: no, I want to go back to the Forum! But you did not: why? We drove for about three hours wherever there were nice places to see on night time! Sorry if did not like! Wasn't exciting enough? Again sorry but..I did my best to please you!
Kristine O'BannonUnited States
Sergio communicated via email to answer questions prior to us booking to make sure we booked the right tour for our likes. We did Rome at night tour. He was right on time. We were a group of three with a teenager. He is very knowledgable and kept it interesting even for the teen. Gave us great tips on Rome. Excellent history of the sights. We walked for about four hours seeing many many sights. He took us to the best gelato spot in Rome which was a real bonus. We highly recommend Sergio as your guide.
TOUR GUIDE RESPONSE: Ciao Kristine grazie, thank you. You and your family made the tour a pleasure.. Andrea was so nice not to complain because she was tired..!! I do really hope to meeting you again soon!! Hugs Sergio
David S.United States
Fantastic tour at ideal time to see the city thanks to knowledgable, personable Sergio. The earlier you do this in your trip, the more familiar you'll feel from then on with Rome. Top recommendation.
TOUR GUIDE RESPONSE: Hi David, thanks. Nice sharing a common passion for old movies with you. When I left you I met a driver friend of mine he had just dropped off Harvey Keitel to a restaurant in the same square.. All my Best and keep in touch Ciao Sergio
Dottie StowellUnited States
The lights of the Forum, and Trevi fountain were amazing. Such a beautiful city at night. A must take tour!
TOUR GUIDE RESPONSE: Thanks: you are right..: Rome by night is amazing!!
Constance RenouardUnited States
Sergio was a fantastic guide. We had a wonderful time walking around Rome with him. He did a good job tailoring our walk based on what we had seen and what we wanted to see. He also was patient and kind to our 5 (very tired) children. Sergio is quite the historian. He told interesting stories and made our trip very memorable, educational and fun. He also has a great stop in mind for ice team at the end of our walk. Thank you Sergio! Sincerely, The Renouard Family from Texas
TOUR GUIDE RESPONSE: Ciao Constance, thanks for your nice comment about our walk in Rome: yours is such a nice family that was very easy for me to enjoy your company.. All my best wishes to all Renouard family (and football team..) Ciao Sergio
Joey DuReeUnited States
What a great tour!!! Walked all over Rome, saw all the sights and learned so much from our very knowledgeable guide!! Thank you Sergio!!
TOUR GUIDE RESPONSE: Thank you Joey, it has been my pleasure to show you some of the misteries of the Old Young Lady.. All my best Hope meeting you soon again Sergio
David LandersUnited States
Sergio was amazing in his knowledge of Rome & his love for his native city. He communicates seamlessly and wonderfully in English. We learned so much & enjoyed a memorable night driving tour. Sergio is tops - you won't find a more pleasant, personable or knowledgeable guide...Highest rating.
TOUR GUIDE RESPONSE: Ciao Dave, ciao Sue so nice spending some time with the two of you!! Thanks for your nice evaluation All my best Sergio
Lillian FrancisUnited States
We enjoyed strolling around Rome in the evening with Sergio. We enjoyed delicious wine, antipasto and fried fish. It was a beautiful night.