Tariq SirajAlpharetta, GEORGIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Mike StrickUnited States
TOUR GUIDE RESPONSE: Thanks for the 5 stars Mike. I'm glad you guys had a good time.
Jim WalkerUnited States
Matt's assistance in planning, his knowledge of NYC and his presentation to the student group were all outstanding!
TOUR GUIDE RESPONSE: Thanks so much Jim. It was really a pleasure.
Jim CooganUnited States
Matthew is a great guide, only he forgot to take us where we requested.
TOUR GUIDE RESPONSE: Hi Jim, I am sorry I dropped the ball on this. I don't remember all the details from the day of our tour. Reviewing our correspondence previous to the tour, I see we talked about Greenpoint Brooklyn. If that's where you wanted to go, again, I'm sorry we didn't do it. Since we didn't use a vehicle, I thought it would have taken too much time. Of course, if that was especially important to you we could have made it work. I'd like to make it right if I can. Not sure how, but maybe TBL can help us. Matt
Jorge CrespoUnited States
Very nice gentleman!
TOUR GUIDE RESPONSE: Thank you Jorge, it takes one to know one! I hope you and Wendy & Alex had a great time today. Cheers, Matthew
Mara ClawsonUnited States
Matthew is an unbelievable guide. Incredible insights, personal stories, and a lovely attitude. We were immediately comfortable and felt safe. He got everyone involved, even our difficult eleven year old who tried his best to be disinterested. To no avail, Matthew kept him excited and intrigued. The adults cried as we toured the 9/11 museum and memorial.
TOUR GUIDE RESPONSE: Mara, Thank you so much for your very complimentary review. You and your family were a treat for me to spend the day with. I hope we meet again. Cheers, Matthew
Greg TwemlowSan Francisco, CALIFORNIA, Australia
Very informative to walk NYC with a true local. We enjoyed our time very much and are very happy to recommend Matthew.
TOUR GUIDE RESPONSE: Thank you for your excellent review Greg. I hope we can do it again sometime!
Heidi CanarelliHenderson, NV, United States
James TruesdellUnited States
As a first time visitor to NYC I could not have chosen a better tour or tour guide. Matthew was very personable and extremely informative. Kudos to you Matthew, keep up the great work. It is very obvious you love what you do.
TOUR GUIDE RESPONSE: I do love what I do James cause I get to meet and entertain really great people like you everyday! Thank you for the excellent comments. Cheers, Matthew
Morgan HogertyUnited States
My children (ages 17, 13, and 10) and I were in NYC for 12 hours and were searching for a tour of the city's highlights. Our search resulted in the PERFECT guide - Matthew did an amazing job of showing us the city. We traveled on foot, bus, and subway resulting in seeing the city not as a tourist but as a local would. I cannot recommend Matthew more highly! He delivers his vast knowledge of the city in a very entertaining fashion!
TOUR GUIDE RESPONSE: Morgan, thank you so much for your kind comments. I had a great time with you and your family, it really felt to me like I was showing dear family friends around town! I hope to see you all again. Cheers, Matthew
Matthew was an excellent and entertaining guide. He was well prepared and tailored his tour to suit us. Even our four kids (three teens and a tween, usually a tough crowd!) still remember what he showed us and the interesting trivia he shared along the way. He packed it in, going beyond the scheduled 3.5 hours, to give us an excellent introduction to NYC. I would definitely contact him again, the next time we are in the city.
TOUR GUIDE RESPONSE: Hi Angelina, Thank you so much for the glowing review. You guys were the greatest. I wish I could show you and your family around every day! Cheers, Matthew C.
Donald NinoUnited States
We were only going to be in Manhattan for one day and Matt gave us a perfect overview of the high points a person should see in New York City. He was in contact with us before our arrival to find out our preferences and even gave me advice on which shuttle service to use. He tailored the trip to give us a true New York experience from riding the subway, seeing Times Square, strolling 5Th Ave. and taking the Staten Island Ferry. He is very knowledgeable about the history of places we saw. A very nice man.
TOUR GUIDE RESPONSE: Donald, thank you so much for the great comments. I really had a great time with you and Martha and Cindy. I hope I get a chance to entertain you guys again. Cheers, Matthew C.
Joyce AngiuoliUnited States
We could not have asked for a better guide. Matthew went out of his way to prepare himself for the specific information we wanted for our tour. Matthew and the tour exceeded our expectations. Thank you Matthew for all of your knowledge.
TOUR GUIDE RESPONSE: Thank you Joyce. I had a great time with you and your sister. It was really exiting for me to do the research to learn more about your mother's and grandmother's community and to be able to offer that to you. You guys have to write me do I can share with you some of the source material I found for your tour. Cheers, Matthew C.
Thanks for a great day Matthew. It was good to see and hear some of the cities history form a true local. hey we even got into the ' arts and architecture" if only a bit. We would throughly recommend Matthew to anyone wanting to see New York, his knowledge and presentation was so much better than the bus tour we took to Washington DC the next day it was like comparing night to day. Cheers
TOUR GUIDE RESPONSE: Shane, thank you so much for your comments. I'm really happy you enjoyed the tour. I had a great time with you and Mitchell and I hope you guys get to come to NYC again some time. Cheers, Matthew C.
Dee HorneFt. Myers, FL, United States
Took my grand daughter to NYC for her 13th Birthday. Matthew was a terrific tour guide. We saw so much more than we would have on our own. Thanks!
TOUR GUIDE RESPONSE: Thank you Dee, I really appreciate the feedback. All my best to you and Emma and your whole clan! Matthew
Margaret SporerUnited States
Very friendly and knowledgeable, easy to ask questions. Would have liked to see more.
TOUR GUIDE RESPONSE: Peggy, Thank you so much for the feedback. I'm glad you and the girls had a good time. And I'll pass your compliments on to Jared. Cheers, Matthew
Kaveeta EastUnited States
Matthew was truly a delightful tour guide to experience NY city with. His wealth of knowledge and love for his city, NY city, is tremendous!
TOUR GUIDE RESPONSE: Thank you for your glowing review Kaveeta. I'm very glad you enjoyed the tour. I had a great time meeting you and hope to see you again. Cheers, Matthew
Nancy SchwabUnited States
Matthew was a fabulous tour guide. He met us at the airport at the set time, took us for a combination driving/walking tour, and got us to the cruise ship terminal at the end of the tour. His knowledge of NYC enabled him to bypass traffic and work around subway station closures. We learned an incredible amount about the history and architecture of the city. It was both a fun and educational day. We would recommend Matthew to any of our friends visiting New York.