Stephen KellyUnited States
Eren's knowledge of Ephesus was excellent. The tour of the rug factory was marred by a heavy sales pitch at the end in a private room showing all the rugs available. He needs to explain the "whole" tour ahead of time so that we could decide if we wanted to experience that. We had a nice visit to a village.
TOUR GUIDE RESPONSE: Sorry for the misunderstood. I explained the whole day tour program with the visits again in details: what to see and what to do etc. I added about the carpet experience and told you that they might want to sell you their products but it was not compulsory to buy anything. This is what really happened. When I mentioned you about the stop at carpet you had chance to refuse it. It was a place to learn much more about the oldest handicraft of Turks.
TOURSBYLOCALS RESPONSE: We were sorry to see this traveler's experience was not better managed. Travelers should be aware that such merchants employ aggressive sales techniques and that guides typically receive a commission on sales. We have asked Eren to fully disclose this information to his future travelers as well as carefully monitoring their comfort level throughout any shopping experience.