Anne PeaglerUnited States
The tour was very interesting and enjoyable. Our Guide, Elena was excellent, so informative and had lots of personality. She was also pleasant, patient, and kind.
TOUR GUIDE RESPONSE: Thank you Anne! Or my was a pleasure to show you some of the most beautiful places and artisans of Florence! All my best, elena
Joan SchulzUnited States
We had a nice time on the tour but Elena did not convey to us the depth of information that we had hoped for. We had a lovely tour. She took us to some out-of-the-way places on the other side of the river. We enjoyed her description of Michelangalo's learning anatomy by dissecting corpses. We also enjoyed the tour of the incredible mosaic workshop
TOUR GUIDE RESPONSE: Hello Joan, I am sorry that you did not receive enough information from the tour. In my tour description there are mentioned all the workshop we were going to visit, but when we met you told me you were just interested in mosaics. If you had told me before by e mail I could have customized the tour but at the last minute this was not possible. You also told me you were interested in less touristy places so I showed you the Oltrarno area including places which were not included in the itinerary.
David LandersUnited States
Elena knows Florence, she's a native - plus Florence knows her judging by all whom we met. She searched out Cameo jewelry dealers. Visited Gold jeweler making Etruscan themed pieces, art restorer, leather goods - ADAM Leather (High Recommendation) & central market in Santa Croce district. Dealers know Elena. Amazing meats: beef, pork, chicken, rabbits, pigeon, quail then seafood w Mediterranean specialities, then Cheese dealer w great Parmesan from huge wheel & more. Very Top Recommendation for Elena!!!!!
Wendy BivensUnited States
This is a great tour, especially if you feel like doing some shopping. The leather shop was my daughter's favorite but I loved the jewelry maker. Elena is very easy going and accommodating. We also took the all day tour with her and would recommend it highly. Thanks, Elena!
Ginger VirklerUnited States
The tour guide for arts and crafts area was not good. She appeared like she was not interested in being with our group and was not very friendly - gave all of us a bad taste. The area itself was great for a tour and I would recommend this tour to others. The shopkeepers were great and very gracious to our group. Thank you very much!
TOUR GUIDE RESPONSE: Dear Ginger, are you sure you are speaking about me? I have a good memory about the tour with you...I also have photos with you! My general impression was that we had fun together I have dedicate dall my time, expertise and good will in making you happy and understand the process of the artisans. I was very busy in helping you and translating what the artisans were saying, besides making sure that everybody could see, so I may have been less available for conversation with you (you were 14 people!)
TOURSBYLOCALS RESPONSE: We are sorry and surprised about Ginger´s comment. We are sure it was just a misunderstood as Elena has very consistent feedback.