Arthur MuirheadUnited States
Lily is outstanding. She replied to our queries promptly prior to booking the tour, and she made our experience in Hangzhou truly memorable. Lily moved us deftly to the bullet train, to the amazing temple complex, to lunch at the tea plantation, and to a beautiful excursion on the lake. Lily was a font of knowledge on the places we visited, and is an excellent conversationalist on all manner of topics -- Chinese culture, history, current affairs, and U.S./China relations. Take her tour, you'll love it!
Eugene KornotaUnited States
So Lily was exceptional to say the least. Well organized and informative with a charming and friendly personality. Adapted well to all members of our group. We highly recommend Lily! A true professional.
Jeanna MatthewsUnited States
Lily was terrific. We highly recommend her and this tour! We never could have seen so many things in one day on our own. Lily arranged train tickets from Shanghai to Hangzhou, a driver during the day in Hangzhou and train tickets from Hangzhou to Beijing. It was a perfect way to go from Shanghai to Beijing. We are so glad we didn't miss Hangzhou - really one of our favorite parts of the trip so far! West lake cruise with a stop on an island , temple overlooking the lake and a visit to a tea plantation.
Dale MoyerUnited States
Lily made our Hangzhou experience a wonderful event. She was engaging and personable, we really enjoyed our time with her. She is very knowledgeable about the customs and history of the Lingyin Temple and West Lake, telling us stories and pointing out beautiful carvings and structures in the area. She is also very professional, the logistics of the trip included a train ride and car for the day. It all went very smoothly. Highly recommend Lily if you are touring the Shanghai area!
Sean L.Coalcliff, NSW, Australia
Lily did a brilliant job showing us around Hangzhou. She was fun, knowledgeable and had the BEST recommendation for lunch. We loved it.
We had three days with Lily. She was above and beyond as tour guides go. We loved every minute!
Leslie SchaeferUnited States
Lily My wife and I had four (4) amazing days with one of the BEST GUIDES and adorable young woman that we have had the pleasure to meet in all our years of traveling. Lily was knowledgeable and enlightened about Chinese culture, both modern and past; funny, sensitive, and available to all of our needs. It would be impossible to find a guide any better than Lily. She made our 4 days in and around Shanghai absolutely memorable.
Elisabeth MuhrUnited States
This is the 4th time I have used TbL and as always, I have been totally satisfied with my choice. Lily is a wonderful tourguide and I had the best time with her. Not only is she extremely knowledgeable about history, culture and current events, but her English is impeccable and so the whole day is filled with understandable answers to one's questions and as a surprising addition, lots of laughter: Lily has a great sense of humor as well. I could not have had a better guide than Lily!
TOUR GUIDE RESPONSE: Hi Elisabeth, Thank you for your brilliant choice, it was my great pleasure to show your around druing your visit in Hangzhou. Please do let me know if you come back to China, i'm always your friend here :) Keep in touch and all the best! Lily
Lily is very personable and chatty! She gives just the right amount of information while we were sightseeing and answered all questions with enthusiasm. Helpful and flexible, she helped arranged both our train and car journeys, as well as made some restaurant bookings for me. Days later she was thoughtful to send me further info and recommendations on shops for things i had expressed interest in.
James SmithUnited States
Lily was an awesome guide. She set up a great itinerary and did not blink an eye when I changed it on the fly to go shopping, stop for a beer, etc. And, she was a very pleasant companion, adding a nice touch to my day. I will definitely use her again for my next trip to the region.
Paul S.United States
What an unexpected treasure in the temple park. Tranquil to the soul and impressive to the eyes. This was one of our most memorable days on travel with an AMAZING lunch at the tea plantation. Perfect English, flexible schedule, funny stories.... Can't say enough good things about Miss Lily Z-- she's the best!
Paul S.United States
Lily was informative and entertaining.. Her English is flawless.. The flexible schedule was appreciated and our entire family enjoyed the day around the West Lake area. We highly recommend!
First time I booked a tour through this site. My guide, Lily Z, was incredible. She was friendly, knowledgeable and very accommodating to my requests. The car was new and clean with a competent driver. I was very pleased and Lily made my visit to Hangzhou one to remember. I would highly recommend this company. Thanks to toursbylocals for making my visit to Hangzhou very special indeed!
Brian O'DonohoeUnited States
Jonathan PierceUnited States
Lily was a great guide and did a fantastic job of showing us around and making everything as easy as possible. The only thing I'd have changed about our tour would be to have made it slightly longer. Hangzhou is a beautiful city very much worth checking out.
Michael NjusUnited States
Lily was absolutely stupendous. Excellent English translations and cultural insights during the whole trip. Having her along made the journey 100% stress free and enjoyable. I would recommend anyone with an extra day in the area to take a tour from her.