Great tour, timely and well organized. Highly recommend Esjay as an easy going, knowledgeable and fun tour guide.
Cory LaudenslagerUnited States
Esjay was an amazing guide of past and present history of Brunei. Very accommodating to my schedule, and spoke excellent English. I was able to visit everything on my list and then some. If you are ever thinking about visiting Brunei be sure to do so with Esjay!
I have toured with Tours By Locals a few times, this was the best I have done, Esjay was fantastic, her knowledge of her city and country was first class and every question we asked was answered and well explained. Esjay was on time and her transport and local network was great, she also has a very good sense of humour. She was well known to the local people at the places we went to in Brunei and I think that actually got us into a few places that others could not. Thankyou Esjay, it was a lot of fun.
Graeme ArmstrongNew Zealand
Excellent experience. Appreciated introductory call first. Guide very knowledgeable. Recommend to anyone having a short stay in Brunei as tour gives many insights
John UlsherUnited States
The choices were ten hours at the Brunei Airport which was under construction or seeing the tiny sultanate. I was very happy that I chose the tour. Esjay was was very sweet, helpful and informative. The main mosque and museum were closed, but it was still fun to see Ayers Water Village, the Royal RegLia Museum and a glimps of the roof and entrance of the largest palace in the world. We had a nice lunch, and she dropped me downtown later and picked me up closer to my flight time. Thanks Esjay!
very friendly and well informed guide. recommended
Steve MowleUnited Kingdom
I gave Esjay quite a challenge in that I had already been taken on a half day group coach tour of the city, but she rose to challenge well, personalising the tour to my quirky requirements, British Embassy, a local health centre. Esjay has excellent local knowledge and really gave an insiders view of Brunei. the trip down to the Mangrove to see the proboscis monkeys was definitely a highlight. (only negative, Esjay went to the wrong hotel to collect me and so the tour started 25 minutes late, hence 4*)
Esjay was fantastic. She was very knowledgeable and showed us places we never would have been able to visit without her. By the end we felt she was no longer our guide, but our friend.
TOUR GUIDE RESPONSE: Hi Katherine, thanks for the wonderful day we spent together, i hope you will have great time in Hong Kong, Keep in touch :)
The tour was exactly what I asked for. Esjay - our tour guide was very informative and helpful. We really enjoyed our day and cannot recommend the services highly enough. Thank you once again for an excellent day.
TOUR GUIDE RESPONSE: Hi Mr Marek I had a great day too with you and family. and i hope to see you returning to our country again in the future.
Had a lovely day, at a good pace and consideration that I am not the athletic type. Esjay gave information at a level we could understand though we know her knowledge was much deeper if need be. She also helped us understand the Brunei way of life. The day flowed with out a rush or any waiting around, Esjay was open minded to what our needs were and did not stick to a ridged timetable, giving us time to enjoy the sights for the first time.Recommend this tour.Thank you.
William R.United States
We had a short port call and wanted to see as much as possible Brunei. Esjay conveyed us to as many sites as possible with a guided tour of the National Museum and Floating City. Her running commentary on places of interest and area history enhanced our understudying of the area and its culture. Having one guide for only two guests gave us more insight into the customs, history and lifestyle of this beautiful country than a group tour would allow. Thanks Esjay for the professional conduct of this tour.
Due to Esjay being unwell, she arranged for someone else to do the tour for her (couldn't catch his name). He was very obliging. The only downside was that the vehicle A/C didn't work, so windows misted up in the downpour we experienced. We had been told to have $US30 for tours, but the driver of the boat charged more than that. We gave our guide some extra, which he said was enough, but we were concerned that he might have been out of pocket over it. Overall the tour was interesting, and enjoyable.
TOUR GUIDE RESPONSE: Hi Jan I was surprised to see what you have encountered. I guess there are some misunderstanding. The replacement guide was supposed to collect Usd 30 from you, which is correct. From what I understand from the guide is that he collected extra from you for the mangrove and proboscis monkey tour. If you can check the tour you booked again, it only includes water village, but not the proboscis monkey tour. Let me know if I am wrong.
TOURSBYLOCALS RESPONSE: We're glad that Esjay was able to find a substitute. According to ToursByLocals policy, substitution is only allowed in exceptional circumstances.
Very good guide, I would always highly recommend! Very nice and helpful. We had a very good time and very interesting visit.
Everything was perfect, Esjay drove me around town, we saw the different mosques, the museum, the water village, the palace... She gave me answers to all my questions, about the history, about the different religions and ethnicity of the country. I really did appreciate my tour.
TOUR GUIDE RESPONSE: Thank you for your feedback, Robert! Truely appreciated that :)
Marjorie ShatskyUnited States
TOUR GUIDE RESPONSE: Thank you Marjorie for your feedback. Great day and good luck :)
Herbert SchnallRancho Santa Fe, 92067, United States
Esjay is a delightful, knowledgeable & charming young woman. Her English is excellent and she was responsive to all of our requests. She is an asset to your organization.
TOUR GUIDE RESPONSE: Thanks for your feedback, Mr Herbert. glad to know you and wife arrived home safely and i had a wonderful morning with you both. Hope you will visit Brunei again for the 3rd time :)