Nicole MathisonUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Betty WangUnited States
Stefan B. was personable, knowledgeable, and flexible. He gave us a great general overview of the history behind Dachau, and answered our questions with an eye toward historical and timely relevance. Stefan safely navigated us through the gauntlet of schoolkids also touring Dachau that day, making our experience more efficient and enjoyable. He was kind enough to drop us off at Marienplatz instead of our starting point, and gave us a little background on the glockenspiel and plaza. Vielen dank, Stefan!
TOUR GUIDE RESPONSE: Dear Betty, thanks a lot for taking your time to post this review. I am very pleased that you and your family enjoyed this tour! Sunny regards from Bavaria, Stefan
Rose ElinUnited States
Stefan was very knowledgeable and friendly. He knew all the back history on the Third Reich and was able to explain it Very clearly to us and our teenage boys. I would highly recommend Stefan for this tour.
TOUR GUIDE RESPONSE: Thank you Rose, I very much enjoyed meeting you and your great family! Safe travels, Stefan
Stefan is exteremely knowledgeable and very professional. While the subject matter is disturbing, Stefan made the whole experience valuable and very informative. Would highly recommend this tour.
TOUR GUIDE RESPONSE: Dear Christine, many thanks for your friendly review! I wish you a great journey and I hope to meet you again on another trip! Cordially, Stefan
Sarah RogersUnited States
My family and I spent a fun, informative morning touring Munich with Stefan, and then he took us to the Dachau memorial in the afternoon. Stefan had tremendous knowledge about Dachau, and he handled this emotional subject matter with honesty, sensitivity and respect. Stefan also had a great sense of when to engage us with new information and when to step back and let us explore and reflect on our own. Stefan was knowledgeable, interesting and very easy to get along with. We strongly recommend Stefan!
TOUR GUIDE RESPONSE: Hi Sarah, thanks a lot for taking the time to rate this tour! I very much enjoyed being your guide and I wish you a great stay in Germany! Best, Stefan
Catherine H.United States
Our family of four knew we wanted to see the Dachau Concentration Camp when we traveled to Germany. We are SO GLAD we did, mainly because of our fantastic tour guide, Stefan! He was amazing - extremely knowledgeable about Dachau and WWII, and also friendly, professional, caring, interesting and fun! We loved the personal stories, photos and history he shared with us before/after the tour. Because of Stefan, we were able to meet a Dachau Survivor that Stefan knew (and happened to see.) Wow!!!
TOUR GUIDE RESPONSE: Dear Catherine, thank you so much for your kind words! I very much enjoyed being your guide! See you all soon!
Janice PottsUnited States
We would recommend Stefan to anyone who wants a tour in or around Munich. He's very personable, energetic and enthusiastic. In addition to providing great information about Dachau, he was able to answer all of our additional questions. He also made sure that we were comfortable and had anything we needed (like toilets and water). We felt like we were with a friend, not just a guide.
TOUR GUIDE RESPONSE: Hi Jan, it was a pleasure to be your guide! Thanks a lot for your review and have a wonderful trip! Kind regards, Stefan
Stefan is a very knowledgeable guide and can tell you lots of interesting things about Dachau, Munich, and German history. Dachau is a sad place to be but Stefan turned this trip into an emotional experience. Combining this tour with Munich tour worked out well: Stefan has a good sense of time. He is very considerate of interests and comfort of tourists and can tailor the tour according to your wishes and desires. Add Stefan's wonderful sense of humor and you have your perfect guide! Thank you Stefan!
TOUR GUIDE RESPONSE: Dear Irina, I am very pleased that you and Olga enjoyed this tour. I hope you both had a great time in Germany! Sunny regards, Stefan
Charles RobertsUnited States
It was a well choreographed combined train and bus trip from Munich to Dachau, after he met us at The Charles Hotel. All education was to the point, which is to say, he chooses his words carefully for the greatest impact, based on many tours. He is very knowledgeable on the concentration and extermination camps for he has visited over a dozen. The presentation was neutral and informative. Stefan was host only to me and my 13 year old son (Americans), which made for a great personal experience.
TOUR GUIDE RESPONSE: Dear Charles, it was a pleasure to be your guide! I hope you had a great time in Switzerland! Best, Stefan
Iris HiggsSan Diego, CA, United States
What a fantastic tour and history lesson! Stefan was most knowledgeable about our Dachau tour. He guided 5 of us through a time in history that was so horrific and gave us details you could never find on your own! I highly recommend this tour and particularly Stefan for your guide! He is taking us on another tour of Munich today and we are excited to learn more things about this beautiful city we've been to many times.
TOUR GUIDE RESPONSE: Dear Iris, I am so happy that you all found this tour informative and inspiring. I am looking forward to meeting you again!
Joe ZanottiUnited States
Happy to give Stefan 5 stars for his tour of Dachau. He is very knowledgeable about not only Dachau but the 3rd Reich and WWII as a whole. You can tell that he is very passionate about what he does. It was an incredibly humbling experience and I highly recommend using Stefan for your private tour.
TOUR GUIDE RESPONSE: Dear Joe, thank you very much for your positive rating! I hope everything works out tomorrow in Salzburg. Best, Stefan
Joseph BankerUnited States
It was a pleasure to have Stefan show us around Dachau. He continuously impressed us with all he knew about the Third Reich and Dachau, specifically. So much so that other visitors wanted to join our tour :)
TOUR GUIDE RESPONSE: Dear Joseph, I highly appreciate your review and hope you all have a wonderful time in Europe on this trip! Best, Stefan
Sherri MillironUnited States
Stefan was a great tour guide. He was not only extremely knowledgeable, but genuinely cared that we had a good time and intent on providing great customer service.
TOUR GUIDE RESPONSE: Dear Sherri, thanks a lot for your review! I wish you a great trip, it was very nice to meet you!
Gregg PrimeauxUnited States
Stefan was amazing for this tour. I have a very good knowledge base on the Third Reich and Hitler's rise and Stefan added way more to my knowledge. He was knowledgeable, personable and funny. I would definitely have Stefan lead any group I was a part of. I am even having Stefan work with my students in a video chat. If you have the time this is definitely a tour to do around Munich do Dachau with Stefan!!! You will not worry about anything.
TOUR GUIDE RESPONSE: Dear Gregg, thank you so much for your very friendly review. I hope to hear from you soon! Kind regards, Stefan
Heather BantingUnited States
Guide Stefan was excellent in all regards. He arrived on time and was always courteous and eager to share his vast knowledge of Dachau, and the rise and demise of the Third Reich. He has visited, I believe, 11 other concentration camps and shared his impressions with me. In the camp bookstore he recommended several books for me to read and I bought one. would recommend him without any hesitation to future clients.
TOUR GUIDE RESPONSE: Dear Heather, thank you very much for your review, and enjoy the river cruise! Best, Stefan
Paul HunterPITT TOWN, NEW SOUTH WALES, Australia
My husband and I have just spent the last 4 amazing days with Stefan Biro. He has exceptional knowledge on Germany and the Third Reich and goes above and beyond to make your experience memorable, run smoothly and customised to your needs. Our days were extremely enjoyable and always delivered with humour. I highly recommend his tours and welcome him to our home in Sydney Australia anytime ����
TOUR GUIDE RESPONSE: Dear Jodi and Paul, thank you very much for your positive feedback! I totally enjoyed the time that we spent together and wish you a superb stay in Italy! Best, Stefan
James PandlUnited States
Stefan was wonderful! Our tour was extensive, educational and full of history. We used Stefan for both Munich and Dechau concentration camp. He also new all the great place to eat. Would not hesitate to use him again. Jimmy and Treasie Pandl
TOUR GUIDE RESPONSE: Hi James, your review is highly appreciated. Safe travels, Stefan
Kerry OlzenakUnited States
We booked a trip to Dachau with Stefan and he was an excellent guide. He was the perfect combination of professional and personable. He had a great deal of knowledge of history and modern day Munich. He has a passion for history and a desire to share. We thoroughly our tour and highly recommend Stefan as your guide to Munich!!
TOUR GUIDE RESPONSE: Dear Kerry, I really appreciate your feedback! Thanks a lot, and I hope you all had a great time in Berlin, too!
Carla MeineUnited States
Stefan was great from the initial contact to organize a group of 10 through the actual tour. Interesting, knowledgeable & engaging. Will look him up again next time I'm Munich.
TOUR GUIDE RESPONSE: Dear Carla, I am glad that you all enjoyed our tour! Best, Stefan
Laura RubinUnited States
We took Stefan's Munich Nazi tour in the morning and this tour in the afternoon. A stop at an authentic German restaurant for lunch made for a great day. Our teenagers loved him!! So did the adults! He was very knowledgeable and funny.
TOUR GUIDE RESPONSE: Hi Laura, your review is very much appreciated. All the best to you and the whole family!
Alison MillerUnited States
Stefan was awesome!!! As a history major, he made the tour even more interesting. He was prompt, courteous, and very informative. I highly recommend both him and Tours By Locals. I would give him 6 stars if I could!!!!
TOUR GUIDE RESPONSE: Dear Alison, thanks a lot for your great review, and I hope the bike ride was fun as well for you and your family. Safe travels and see you soon, Stefan
Carolyn B.United States
Stefan did a great job! Delivered just the right amount of information.
TOUR GUIDE RESPONSE: Thank you Carolyn! Best, Stefan
Charisma NeslandUnited States
TOUR GUIDE RESPONSE: Hi Charisma, thanks a lot for you rating! Many regards, Stefan
Alan TerryUnited States
Stefan shared the horrors of Dachau in a sensitive yet informative way that honored truth and the memories of those who died. His breadth of knowledge was vast and his delivery style was easy to listen to, making learning about this difficult topic manageable. He was careful to highlight the main points without overwhelming us with too much detail. He was a very good listener and conversationalist. We highly recommend this tour for those who want to understand the atrocities of the Third Reich.
TOUR GUIDE RESPONSE: Dear Alan, thanks a lot for review. And good times in Nuremberg!
Merrill O.Chicago, IL, United States
Stefan was a wonderful guide. He arrived on-time to pick us up at our hotel, his English was excellent, he was quite knowledgeable about Dachau and the time period, and he had an engaging personality. Our group thoroughly enjoyed our tour with Stefan and we highly recommend booking with him.
TOUR GUIDE RESPONSE: Dear Merrill, thanks a lot for your nice review! I hope you had a blast at the Oktoberfest. Best, Stefan
Hector Cruz-RosaUnited States
Stephan is really a pleasure to spend time with. From the planning of the Dachau experience to his very deep knowledge about the subject, Stefan is absolutely THE guide you want to have next to you. Stefan made our journey seamless and was really a gentleman taking care of absolutely all of the "small" details that made our journey and discovery od Dachau special. Should I cone back to Munich, I would not think twice about hiring Stefan again!! We enjoyed our tour so much!!!
TOUR GUIDE RESPONSE: Hola Hector, I am really glad you enjoyed our tour. Have a great day at the castles tomorrow! Best, Stefan
Tearsa GardnerUnited States
Very knowledgeable tour guide. Daschau is sobering, but all visitors to Bavaria should visit. Stefan was fun and enthusiastic. We combined the morning Dascau tour with him with his afternoon Munich City tour. We were even able to stop and see Allianz Arena and get a Bayern Munchen shirt for my soccer fan son. We saw so much of Munich and Daschau thanks to Stefan. I would highly recommend him as a guide.
TOUR GUIDE RESPONSE: Dear Tearsa, I thank you very much for your nice words! It was great to meet you all. Stefan
Thomas BakerUnited States
Stefan was a great guide. Very knowledgeable, very friendly, great English and very nice to our 4 kids. Stefan used the time in the car going to the concentration camp to educate us, thus making our time at the site more efficicient. We used the extra time on return trip to visit Nazi HQ. Well worth the money.
TOUR GUIDE RESPONSE: Dear Thomas, thanks a lot for your kind words. I enjoyed being your guide!
Coyne QuinnUnited States
This is a sobering tour. Stefan shares much information of the history of Dacha and concentration camps in general. He is knowledgeable about what led up to them and what happened afterward. He knows his way around the camp very well and shares the stories of many who died there. I would tour with Stephan again any day.
TOUR GUIDE RESPONSE: Dear Coyne, thanks a lot and kind regards to the whole family! Stefan
Zach LeeUnited States
We toured for three days with Stefan. He was a great educator and a very good guide for a difficult site. We learned about the history, lots that I did not know, as well as learned the transportation system, the good eating spots, and enjoyed the very pleasant company of our friendly guide. Stefan was knowledgable, friends with many people at the sites and other guides, took care of all of our needs, and gave us a thorough, informative trip to Dachau. I greatly enjoyed our tour with Stefan!
TOUR GUIDE RESPONSE: Hi Zach, I really appreciate your friendly review. Thanks a lot!
Coyne QuinnUnited States
Stefan is knowledgeable, friendly and professional. I would take a tour by him again anytime.
TOUR GUIDE RESPONSE: Thanks a lot Coyne!
Donald StoneUnited States
Our visit to Dachau was made 100% more meaningful due to Stefan's guidance. From telling us how to pay for our train tickets to sending us on our way with advice for our next plans in Munich, he was the perfect guide. We would not have had the stamina or the experience to appreciate all the visit to Dachau had to offer. As American Jews in our 70s we were unsure how much we could or would want to see there. We saw it all - in sensitive perspective - and had every single question we had answered fully.
TOUR GUIDE RESPONSE: Thanks a lot! You were great, too. Enjoy your day in Garmisch. Best, Stefan
Dorothy SnyderUnited States
Our trip to Dachau began with meeting Stefan where we had left him the day before. He used the travel time to educate us about the establishment of the concentration camp, the SS and surrounding sub-camps. While the subject of Dachau is sobering, Stefan managed to keep it from being macabre and very interesting to us. He is a walking encyclopedia of historical facts about the rise of Hitler and also about modern Bavaria. He was equally interested in our backgrounds and interests. Fantastic guide!
TOUR GUIDE RESPONSE: Dear Dorothy, I am glad that you enjoyed this tour. Kind regards, Stefan
Stefan is a fantastic guide. He is very knowledgeable and helpful. Thoroughly enjoyed the tour, highly recommended.
TOUR GUIDE RESPONSE: Dear Veronica, thanks a lot for your review. Best, Stefan
John OlanoFederal Way, WASHINGTON, United States
Stefan was excellent. The tour of Dachau was informative and sobering. No questions were out of bounds and Stefan answered them directly. He has a degree in history and is very knowledgeable. He's also fun and joined us for lunch at one of his favorite beer gardens.
TOUR GUIDE RESPONSE: Hi John, it was fun to meet your family. Enjoy the rest of your trip :)
Nicole BuddrusUnited States
Stefan was an amazing tour guide! I would recommend him to anyone traveling to Munich! He was very knowledgeable on the history of Dachau concentration camp Memorial site and of many other concentration camps in Germany. He gave us a lot of information before we got to Dachau which helped us understand the history and devastation of this memorial site. Stefan definitely added a lot to our experience at the Dachau Memorial site.
TOUR GUIDE RESPONSE: Hi Nikki, I am glad to hear from you, and thanks for your nice comment. Your next tour will be in Bavarian ;) Best, Stefan
Ilene McFaddenUnited States
In one afternoon I felt like I was given enough information to pass a history class. It was such a moving experience to be at such a devastating location. Stefan gave us so much wonderful information about not only this location, but of all the concentration camps in the area. It was well paced and it was perfect for our second day in the Munich area. He is a great communicator and could judge our pace perfectly.
TOUR GUIDE RESPONSE: Thank you so much for you nice review. All the best, Stefan
Lynn MccartneyUnited Kingdom
This trip is a must. Stefan coped very well with our all female party of two generations. His knowledge and delivery is brilliant. He succeeded in educating us about historic events that made each of us understand how the camp came into being, as well at its daily horrors. Definitely the best day of our trip listening and soaking up his knowledge, he's a great ambassador for Germany and toursbylocals.com. His girlfriend is quite right about his hat though!
TOUR GUIDE RESPONSE: Thanks a lot Lynn.. However, I hesitate to take your comment on my hat as a compliment ;)
Dana S.United States
We booked Stefan for a Munich City tour and the Dachau tour. We were a group of seven with ages from 11 to 70s. Everyone in the group enjoyed both tours. Stefan kept the day at a good pace. He has a good sense and humor and kept the tour interesting -- even for the two kids. He also had the timing of the tour well planned so that we missed the crowds. We would definitely recommend him.
TOUR GUIDE RESPONSE: Thank you Dana :) And have a wonderful trip!
Elizabeth PorterUnited States
Stefan is prompt, kind, conversational, and informative. While in transport from hotel to Dachau he told us much of the history of the camp and set the stage for our visit there. True, he moves quickly, but it was a perfect pace for us and we appreciated his expertise--buying water before we left, where to stand at a platform to get first and ideal seating on the bus/train, how to beat the tour crowds to the restroom, etc. We definitely recommend him and would take a tour from him again.
TOUR GUIDE RESPONSE: Hi Beth, I am glad you enjoyed the tour. In fact it keeps me fit to be with guests who are fast walkers like you and Bus, thanks for that ;) And have a great time in Ingolstadt!
Lisa Young LaranceUnited States
Stefan is an outstanding guide! He compassionately and informatively made the difficult experience of Dachau bearable for our age range of 10 to 81. He is wonderfully approachable and very easy to be with. I wish we had booked more time and sights with him.
TOUR GUIDE RESPONSE: Thank you very much Lisa.. It was a delight to be your tour guide! All the best to your family.
Gordon JaksUnited States
My wife and I had a great time with Stefan's tours (Neuschwanstein and Dachau). Stefan was prompt meeting us and ensured our travel was comfortable and didn't have to wait in lines. We did two tours in Munich with Stefan and very happy with both. We highly recommend Stefan for your tours, you will not be disappointed! Gordy and Diana Jaks
TOUR GUIDE RESPONSE: Thank you Gordon! It was a pleasure to be your tour guide. Hope to see you again some day.
Elizabeth GagnonUnited States
Stefan is very knowledgeable and thoughtfully taught us many things about the Third Reich and Dachau. He answered all of the questions we asked and was sensitive to our needs, whether they were food preferences or shady places. Stefan was actually one step ahead and offered us bathrooms and breaks whenever possible. It was invaluable to us to have a guide in Dachau because otherwise we think we would have been overwhelmed and not learned as much as we did from Stefan.
TOUR GUIDE RESPONSE: Thanks a lot Elizabeth. It was a pleasure to spend a day with your wonderful family.
Stefan not only knows history he enjoys learning history. Stefan adapts both his style and the information to the individual client. I more versed in 20th-century European history than most. My travelling companion, in contrast, was a beginner when it comes to European history. Stefan adapted his commentary and interactive conversation to each of us. He can switch from the cold facts to a philosophical discussion in a heartbeat. I recommend his tour over a self-guided tour if you are short on time.
TOUR GUIDE RESPONSE: Hi Arlene, thanks a lot for your nice comment. I hope your cruise goes well. Stefan
John LinehanUnited States
We - my wife and oldest son and I - spent a day and a half with Stefan on our WWII trip. He's about the best guide with whom we've ever worked and we've worked with guides in many countries. His knowledge of history across virtually all periods was impressive. And, he's a very nice guy and fun with whom to travel. You'll enjoy your time with him as did we and you'll learn a lot!
TOUR GUIDE RESPONSE: dito.
Helene GagnonUnited States
TOUR GUIDE RESPONSE: Thanks a lot Helene!
Most educating, and with an excellent guide; 5 star
TOUR GUIDE RESPONSE: どうも有り難う! Thank you very much David!
Lisa PackUnited States
Stefan provided our group (4 adults and 5 teens) a wonderful tour of Dachau. We would highly recommend him as a guide.
TOUR GUIDE RESPONSE: Thank you Lisa, I hope you made it back safely to Salzburg.
Scott KeithUnited States
My second time to Dachau and thanks to Stefan I learned a great deal more than the first time. We took my 80+ yr. old parents this time. Stefan did a great job accommodating their limited mobility. He even arranged an electric cart for my step-father. Great service! Very patient! Stefan is very knowledgable and speaks perfect english. I highly recommend a guide for Dachau and Stefan in particular.
TOUR GUIDE RESPONSE: Thanks a lot! And see you next time with your bicycle ;)
We decided on a private tour for myself and my son. I have to say that it was an excellent tour delivered by Stefan. Stefan has a way of explaining the gruesome deeds in Dachau in an very factual way and so leaves you to consider your own personal and emotional response. We also had Stefan for Nazi Tour in Munich. I would highly recommend both and delivered by Stefan.
TOUR GUIDE RESPONSE: Thanks Peter, I am glad to hear it was a good experience for you. All the best and safe travels!
Eleanor RavensUnited States
The Dachau tour with Stefan was our second tour day with him. His tour was just as well organized and planned as our one in Munich. His knowledge of Dachau was exceptional. We had asked for him to add a tour of Dachau the town when we booked the original Dachau tour, which he easily accommodated. I would highly recommend to anyone going to the Dachau Camp tour to try to see the town, also. Stefan planned a great afternoon in this beautiful town. We would not hesitate to recommend Stefan as a guide.
TOUR GUIDE RESPONSE: Dear Eleanor, thanks for your friendly review. It was a pleasure to be your tour guide.
Richard HochhauserUnited States
Stefan was engaging and well informed; he managed to deal with a dark subject in a way that promoted learning vs. depression. He kept us involved in the process for 5 hours. Good job!
TOUR GUIDE RESPONSE: Hi Richard, I enjoyed very much being your guide. All the best!
Gary KendallUnited States
Stefan was by far one of the best guides Ive ever had. I would recommend him to everyone. I am a very particular traveler and have a lot of special requests and things I want to do. Stefan was VERY flexible and accommodating in setting up the tours. He was knowledgeable on the history of all the places we visited which is very important to me since I really love history. Visiting the camp was especially moving for me and I was glad I went.