Laura SandersUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Ursula is a very engaging and knowledgeable tour guide, we enjoyed our time with her and got a thorough orientation of Vienna as first timers. I would definitely recommend her to my friends and family visiting.
Riad AlardUnited States
Very positive and fun experience.
TOUR GUIDE RESPONSE: Thanks a lot and greetings to all of you!
Ursula was wonderful! She helped us make the most of our day in Vienna (even though we were only with her for a morning tour). She helped orient us, and find a good place to enjoy lunch on our own after her tour. We really enjoyed visiting Vienna with her. She did something which we thought was impossible: she made us love Vienna even more!
TOUR GUIDE RESPONSE: Thank you Philippe!! I wish you a nice tour in Europe!
Drew BirdUnited States
We had a wonderful tour with Ursula. She provided beautiful insight into Vienna history and architecture. Wonderful tour!
TOUR GUIDE RESPONSE: Thank you so much, Drew! Greetings from Vienna!
Calvin LamUnited States
Ursula is very Knowledgeable of the facts and history. She was pleasant, She is an excellent guider for someone looking to learn with a local who knows about the city.
Charles Delle DonneUnited States
Ursula was quite knowledgeable, her English was very good and she tailored her tour to our requests. We are pleases to recommend her to our friends.
Said BaarmaSaudi Arabia
Due to the fact that the tour was within the christmas season it was very much hurried. I wish that the Tour guide should have declined accepting the tour during that period. Other than that she was very pleasant although she had to struggle with her English.
TOUR GUIDE RESPONSE: I am sorry that you are disappointed. I felt we covered everything in the program, and then I helped you get tickets to a museum and walked you through the first part of the museum, which wasn't not part of the tour description.
Bryan GerstelUnited States
Ursula was very interesting,energetic and organized. Our tour was tailored to what we wanted to do rather than the highlights of a very large and complex city with a very long history. We would recommend her to anyone and we will do so.
Lev PekerUnited States
Traci A.Steinhausen, Switzerland
Outstanding tour, Ursula customized it throughout the day to meet our needs and requests. She gave us a great appreciation of Vienna and its history
TOUR GUIDE RESPONSE: Thank you Traci! Have a great time on your vacation!