Traveler Reviews for Private Tour in Madrid, Madrid, Spain by Tour Guide Susana V.

 Tour Title:
 Location:
 Guide:
 Overall Rating:
 
Madrid, Madrid, Spain
Susana V.
 (31)

Susan C.

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Jun 26/18

Susana and her tour was amazing! She clearly has breadth/depth of knowledge of the Palace/Prado. She was very engaging and made special effort to connect/engage with my two children (14 &12). We learned about and saw things that we would not have noticed without Susana. She is also very organized and her English is perfect. We enjoyed her so much we wished the tour was longer :-)! I highly recommend Susana and I will be recommending her to my friends. Thank you Susana

TOUR GUIDE RESPONSE: Thank you very much Susan. Please, send a hug to your daughter. I’m very proud of her. I wish the three of you the very best too!

Michael Muhlert

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    
Date: May 29/18

William Glasgow

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    
Date: May 10/18

The tour with Susana is like going on a walk with a professor rather than sitting in the classroom. Far more engaging and interesting. She loves sharing her knowledge and her energy keeps you going. Going through the Palace and Prado with her gives you a quick but in depth overview. Cannot imagine doing them without her.

John B.

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Mar 30/18

Susana is a walking encyclopedia! She is a true local and very enthusiastic. We enjoyed our tour with her and she goes the extra mile to make it special. She got us to the Royal Palace early and we were able to enjoy it for a while without the huge crowds. She knows all the in and outs and uses it to her clients advantage. We can recommend her without hesitation.

TOUR GUIDE RESPONSE: Thank you, John!!

Kenneth Gordon

United States
Rating

Tour: #75049, Prado and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Mar 3/18

The trip through the Royal Palace and Prado with Susana was like having a private art history course. She was extremely knowledgeable and kept us enthralled despite our jet lag. We left with a much greater appreciation of the history of art in Spain and its culture while enjoying our time thoroughly. Thank you Susana.

TOUR GUIDE RESPONSE: Thanks Kenneth!!! Say hello to your lovely family

Steven Goldberg

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Oct 30/17

Susanna took us on Monday October 28 to the Royal Palace and El Prado in Madrid. She is an outstanding guide. She was especially knowledgeable about the intersection of art and history as reflected in both of these iconic buildings. We learned a great deal from her plus she was very effective with one of our attendees who was unable to walk. Susanna arranged for a change in the meeting point to be closer to the Royal Palace and she made sure that we had a wheelchair available for use.

TOUR GUIDE RESPONSE: Thank you, Steven. I’m happy you all had a great experience. I think we all had it. Say hello to the others. Love ❤️ Susana

Brenda Root

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Sep 27/17

The Palace and Prada tour on 9/27/17 was definitely a 5 star tour. Susana was terrific: an expert in Spanish history and art history. She made so much information simple to understand and appreciate. We would have spent our 4 four days with her but she was booked. Would go with her anywhere and feel comfortable knowing an expert is in charge. Thank you, Brenda and Bob

TOUR GUIDE RESPONSE: Brenda, Bob, it was great to have you so thrilled during the tour. It is also an hasta nour to be aporeciated by two professors!! That is a real booster!! Thank you and take care!!

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.

Charles Miller

Dallas, TX, United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Sep 18/17

This is a great tour to mix Spanish history and the monarchs in the Royal Palace and the art in the Prado Museum.Susana was able to get us into the Royal Palace early and it was like having the Palace all to ourselves. She had purchased skip the line tickets for us at the Prado so we could get in and enjoy and marvel all the great art and how it tied back to what we discussed in the Palace. Susana was a great host, extremely knowledgable of the history and this tour is a must if you are in Madrid.

TOUR GUIDE RESPONSE: Dear Charles. Thank you, thank you, thank you. I loved it seeing the thrill in your eyes. Si happy you loved it too!!

David B.

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Sep 15/17

Susana was an excellent tour guide. She was extremely knowledgeable about history and art and took extra time at the end of the tour to answer our questions. I would highly recommend her and would have her again as a guide.

TOUR GUIDE RESPONSE: Thank you, David

Olga Howell

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Sep 13/17

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.

John Ziegler

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Apr 17/17

Susana provided us with a most informative and enjoyable tour of the Royal Palace. It was one of the most impressive palaces we have visited in Europe. She is most knowledgeable in the history of Spain which provided an interesting lens through which we appreciated so much of the art at the Prado. She was most accommodating and we thoroughly enjoyed our tour with her.

David Felton

United States
Rating

Tour: #75049, Prado Museum and Thyssen private tour, Madrid, Madrid, Spain    
Date: Apr 11/17

Very knowledgeable and friendly; presented an organized format to view the great Spanish artists Velazques & Goya at the Prado andthe marvelous collection at the Thysen; excellent tour. Thank you Susanna. Hi to Alba.

Cathy Fagen

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Apr 10/17

Thank you! We enjoyed the Prada and the Palace so much more because of your explanations and the unbelievable knowledge you shared with us. All five of us thought you were really good. We learned things in an unexpected and fun way. We have three teenagers ((13- 15- 18). They thanked me for hiring you. They enjoyed what you brought to our tour, and made it much more interesting and enjoyable for all of us. As a side note: we reserved two tours so it was a full day, yet went by fast.

Brad Fischer

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Nov 23/16

Susan gave us a very informative tour of both the Royal Palace and Prado. She did a great job of accommodating all 3 generations in our family on the tour. Her local knowledge of Madrid and especially those two sites is great. One of the highlights of our trip! We highly recommend Susan. Thank you!!

Judith Simsovits

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Oct 17/16

Susana was AMAZING. We loved her and we highly recommend her to anyone going to Madrid. She was extremely detailed and informative and guided us expertly through the Royal Palace. She then took us to the Prado Museum where she continued the guiding based on the history of the royals. She showed us the paintings in a chronological order, so it followed the history. She then told us what we could see on our own, after a much-needed rest break.

Sarah Yort

United States
Rating

Tour: #75049, Old Madrid Walking Tour + Royal Palace Sarah YORT, Madrid, Madrid, Spain    
Date: Sep 26/16

Michael Perrett

Ojai, CALIFORNIA, United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: May 5/16

Susana was an excellent guide. She is very knowledgeable about both the Prado Museum and the Royal Palace. She is also fun and adaptive. My husband, daughter, and I all give her the top rating.

TOUR GUIDE RESPONSE: Thanks Ms. Perret for your nice words. I also think we did great that day. Thank you for keeping a good memory.

James Habel

United States
Rating

Tour: #75049, Royal Palace, Cathedral and Prado Museum private tour Weekend Rate, Madrid, Madrid, Spain    
Date: Apr 9/16

Susana was a wonderful guide. Extremely informative, funny and a pleasure to explore Madrid with. Highly recommended.

TOUR GUIDE RESPONSE: Thank you, James! It's nice to hear from you all.

Cass Edwards

Fort Worth, TX, United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Mar 15/16

By all means enrich your Prado Museum experience with Susana! Her extensive knowledge of art and the Prado itself made our visit so much more enriching. Details of painters and paintings and the history behind them is fascinating.

Daniel Schofield

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Jan 15/16

Excellent Tour... Susan is not just a guide but a really compelling teacher. Madrid is a big modern city compared to other parts of Spain so it's really helpful to have someone with you who can show you the history embedded in the city fabric and tucked around corners... her knowledge inside the museums was extraordinary and really brought the artwork alive.

TOUR GUIDE RESPONSE: Dear Daniel, thanks for your nice words, coming.. from a professional from the tourism industry it is a special treat to me. See you some time in one of your tours...!;-)

Russell Weed

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Sep 9/15

A five +tour guide. We have had many tour guides and she ranks up at the top. Very personable,,knowledgeable, enthusiastic. At times she challenged us for our observations before sharing her knowledge. We learned a lot more by being required to think rather than just listening

TOUR GUIDE RESPONSE: ;-) Happy you had fun! Me too!

Alan Smiley

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Jul 29/15

Susana was a terrific guide, she knew every inch of the Prado. She recognized the pace we wished to take with our tour and we had the most enjoyable morning together. Highly recommended!

TOUR GUIDE RESPONSE: Thanks Alan for your kind words.

Jasveer Virk

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Jun 25/15

We had a wonderful time seeing Madrid with Susana, she was also great with our children, and they too learned a lot from the tour. Initially I thought the tour would be too long, but we had so much fun the time went by so fast. She also booked a flamenco show for us and gave us great restaurant recommendations.

TOUR GUIDE RESPONSE: Dear Jasveer, it was fun taking care of you two and the little ones. I'm glad to hear they learned and enjoyed. I hope they will remember the experience as a good one later on in their lives; I will, it is very satisfying opening the eyes of children to our heritage, and... making them having fun! Happy to hear you found my recommendations good. Wish you the very best

Joseph Drago

United States
Rating

Tour: #75049, Prado Museum and Royal Palace private tour, Madrid, Madrid, Spain    
Date: Apr 17/15

TOUR GUIDE RESPONSE: My rating for this customer: ***** too ;-)

William G.

Royal Oaks, CALIFORNIA, United States
Rating

Tour: #75049, After the steps of the Royal Family of Spain, Madrid, Madrid, Spain    
Date: Feb 15/15

Personable, organized, knowledgeable, great people skills, great language skills. This tour with Susana also set the stage for the 2 other tours we had with her - to Segovia & Escorial, and to Toledo. Great fun. Great days. Top guide!

Leanne R.

Dallas, TX, United States
Rating

Tour: #75049, After the steps of the Royal Family of Spain, Madrid, Madrid, Spain    
Date: Jan 22/15

Susana has a firm grasp on the material she covers. Susana is fluent in English and is able to relate to any age group. Susana also paces her tours, allowing for bathroom and refreshment breaks as needed. I would recommend Susana without any hesitation.

TOUR GUIDE RESPONSE: Thank you Leanne for your kind words. I hope you and your son got the best from Madrid and that this tour helped you understand better the liasons of the Spanish Royal Family from their portraits to their living quarters! Thanks again for coming.

Chris Horemans

Belgium
Rating

Tour: #75049, After the steps of the Royal Family of Spain, Madrid, Madrid, Spain    
Date: Nov 20/14

Susana is an amazing guide. I was especially interested in the history of Isabella of Castilië, and Susana knew all about her. I can recommend her for sure! For me it is a 5 star rating for the 2 days.

Chris Horemans

Belgium
Rating

Tour: #75049, After the steps of the Royal Family of Spain, Madrid, Madrid, Spain    
Date: Nov 19/14

Mary Anderson

United States
Rating

Tour: #75049, Old Madrid Walking Tour + Royal Palace, Madrid, Madrid, Spain    
Date: Oct 16/14

Susana made our first trip to Spain memorable and complete. I left the city knowing far more than I ever imagined. She is so proud of her city and provides a stimulating and entertaining tour. I would use Susana of Tours by Locals again.

TOUR GUIDE RESPONSE: Thank you Mary. I would also repeat with you and Kate. We had a great time together. Let me know how you are doing. Kind regards from Madrid.

John Nesbitt

United States
Rating

Tour: #75049, After the steps of the Royal Family of Spain, Madrid, Madrid, Spain    
Date: Jun 25/14

Susana is a charming lady and a very good companion. She has a comprehensive knowledge of Spanish history, architecture, culture and art. She guided my wife and I through the Prado and Reina Sophia museums focusing on the key paintings and describing the historical background of each. She also knows the perfect spot for a rest in between. I highly recommend Susana.

TOUR GUIDE RESPONSE: Thank you John. It was a great pleasure to guide you through Toledo and Madrid. Just a comment for further readers, although the tour was booked as "After the Steps of the Royal Family", it was decided to do "From the Renaissance to Picasso".

John Grundmann

United States
Rating

Tour: #75049, After the steps of the Royal Family of Spain, Madrid, Madrid, Spain    
Date: Apr 24/14

The tours were awesome! The focus of the tour of the Prado on the royalty and the artists was a perfect prelude to the tour of the royal palace. The historical context and connection to the political background contemporaneous to the paintings and sculptures discussed was invaluable to our understanding of the feudal and royal period of Spain's history. Our guide was perfect!

TOUR GUIDE RESPONSE: John... I am so happy you both enjoyed the tour so much! It is nice to see when one's project is a success. Thank you so much!