Shannon SteenUnited States
Perfect experience for our first trip to New York! REMO was great!!
TOUR GUIDE RESPONSE: Thanks Shannon. It gives me great joy to give families an extra special New York experience!
Shannon SteenUnited States
Love!! He kept me and my 17 year old daughter entertained from start to finish. I feel like I saw everything there is to see in NYC!
Annie SpilmanUnited States
Remo was great! We hit it off with him right away and he took us around the entire city...in all of the little neighborhoods we wanted to see. It was the best part of our trip!
TOUR GUIDE RESPONSE: ...and thanks Annie and Tom for trusting me with a few of your precious hours in New York City! It's amazing how many fascinating sites we have here in NYC!
Me, my grandparents, my father and my brother had a great tour with Remo, tailor made to our wants and needs, and in two languages! Highly recommended
TOUR GUIDE RESPONSE: Thanks Henning. It was so special to have both elderly and younger people on the tour. It made for a very special and enriched experience. Do come again and send your friends my way!!!
Lori MarcoUnited States
Was a good tour - would have been nice to include time for a fun bite or drink in a neighborhood.
TOUR GUIDE RESPONSE: It was great showing you the City. There was so much to do and we sure packed a lot in!!! I do hope that you come again and next time we can design a Custom Tour to add another hour or two to account for drink and eat stops! Actually, I have a terrific plan that I call "Taste and See" which is basically a food tour as you see the sights. - All the best, Remo.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
We definitely would rate our tour with Remo as 5*+. We thoroughly enjoyed the tour and related to Remo very well. He showed us all the spots we would never have found ourselves as well as provided us with intimate knowledge of the major sites we visited. We found out a great deal about American history, culture as well as great anecdotes. A charming and knowledgeable guide made our day memorable.
TOUR GUIDE RESPONSE: It was my pleasure!!! It is a joy to show off our fabulous City!
What a great day thx you Remo, we really got to feel the heart beat of this amazing city. Your knowledge and enthusiasm were a credit to you , as was keeping a 18 year old and 14 year old ,totally engaged all day. We all had a great and would highly recommend this tour to everyone . Jen, Hans. Matt and James
TOUR GUIDE RESPONSE: It was so very nice to meet you. And it was such a pleasure to show off New York a bit off the beaten track while we still saw the Statue of Liberty, Empire Stat Building, Wall Street and so much more. I hope to meet more great Australians!!!!
BEST tour ever. Remo is a star at finding all the best you can from NYC in a day.
TOUR GUIDE RESPONSE: It was great being with you again, Andrew!!! I do love showing folks the City!
Preston WaddellUnited States
This was one of the best tour we have experienced. Remo was an excellent, patience, helpful,very knowledgeable. Went out of his way to help and make sure we had a great time.
TOUR GUIDE RESPONSE: Thanks Preston. It was a pleasure and joy helping your group have a great New York experience.
Paula WhiteUnited States
Remo is awesome. I had a 12hr layover at JFK and decided to come out and tour around the city. Of course, I considered doing this on my own -- but I am SO glad that I decided to hire a guide! Remo was the perfect mix of professional & knowledgeable as well as friendly and fun. This was especially important to me traveling as a woman on my own. We saw the major sites that I had on my 'wish list', wandering along the local routes with ease. It was whirlwind and worth every penny. Highly recommend Remo :-)
TOUR GUIDE RESPONSE: Paula was such a great traveller and we made the most of every moment; seeing so much of New York in a relatively short period of time! Thanks for trusting me, Paula. All the best to you and your family!
TOUR GUIDE RESPONSE: Great people, adults and children, from Canada and a great day showing them this great city!!!
Tim Davidsonathens, AL, United States
Great Tour, we saw so much . Our guide Remo was wonderful, really nice guy. Took us to all the sites we wanted to see and more. Very knowledgeable , gave us so much information about the places and sites that we visited. Had a wonderful Time.
TOUR GUIDE RESPONSE: Tim; you and Jesse were wonderful guests; making the very best of the winter weather!!! We saw a ton and I hope that we meet again to do even more of NYC!!!
Remo is a fantastic guide, with knowledge of not only building and history on NY, but also where to go shopping, where to eat, and where to go out at night.
My husband & I had a blast doing this tour with Remo. As a first timer to NYC, we managed to visit a lot of places in the city within a day & learned about its history along the way. Remo is such a friendly & knowledgeable guide. The week of the trip happened to be our 10th wedding anniversary & Remo was kind enough to give us some recommendations to celebrate the event, which again turned out to be a memorable time for us. I highly recommend this tour to everyone!
Cindy UderitzUnited States
TOUR GUIDE RESPONSE: I was so happy to show Cindy and family New York City. It is always a terrific time to experience this incredible City; ensuring our guests make the very best use of their limited time.... Thanks Cindy for inviting me to show you New York!
Patricia StewartUnited States
TOUR GUIDE RESPONSE: What a pleasure to be with all of you. Thanks for asking me to be your guide to the greatest - and perhaps most complex - city in the world!
Brian SeekUnited States
Very friendly and knowledgeable of the city and its history. Was very helpful.I would highly recommend him to friend,family and anyone looking for guided tour of New York City.
Deborah WinsorUnited States
Remo showed us NYC like we have never seen it before! His knowledge of the city and the history of the country as a whole made for a most rewarding tour. Connecting the city with historical accounts made the city come alive. Remo is very affable and personable and he connects with the people and places of NYC so well. This opens doors and affords the visitor a more intimate experience. We smoothly weaved our way through busy streets and subway to maximize our time. We would use Remo again and again!!
TOUR GUIDE RESPONSE: We had a splendid time... It was a joy, Richard! Come again!
Frederick Z.United States
Really enjoyed checking out New York City w/ Remo. He was very knowledgeable and I would highly recommend using his services if you are visiting for the first time or would like to possibly learn something new that you did not know from before. Thank You Remo for being patient w/ all our questions!
TOUR GUIDE RESPONSE: Dear Fred; It was a great pleasure showing you and your family New York City. I especially enjoyed all the questions! Do come again, and bring more questions!!! All the very best, Remo.
Stuart PlowmanUnited Kingdom
Remo is a very knowledgeable, friendly and fun tour guide, we were in NY for 5 days and took his tour on the first day. We explored the areas and neighbourhoods of interest to us, got to grips with the subway and found cool places to eat, all thanks to Remo who always had a plan B to make things happen fo us. As a result of this we more than maximised our remaining 4 days and had an excellent time in New York City
TOUR GUIDE RESPONSE: It was a pleasure doing this tour... I find that having a basic plan is essential but then being flexible and adjust to the wishes of my guests is fundamental to having a truly memorable day. One day while leading a walking tour, we encountered a small family out for a walk. As always, I greet people and, if it seems fitting, introduce my guests. In this case, they invited us to see their place; including their lovely roof garden. A bonus and experience my guests were thankful to have!