Ervin GeislerUnited States
My star rating is actually a 3. The guide was very nice but I don't think she was completely focused on what we were to see. She was over 1 hour late. She did take us to a fun place for lunch but she seemed to want to avoid traffic so we didn't see the entire Alster lakes tour which was on our list. A bit disappointing
TOUR GUIDE RESPONSE: Hello Ervin, hello Rosemary, I am really sorry that I was so late. I explained it to you, how it happened and I offered you my excuses and gave you an extra hour of touring as my gift to you. It is right that we did not make the entire Alster Lake tour which is only partially possible by car. We stopped at the upper part and had a short walk there.To me it seemed ok for you.I do not know where the misunderstanding was. Kind regards Angela
Gloria MillerUnited States
Angela picked us up at our Hamburg hotel a little early which is the way I prefer things. We wanted only a quick tour of the architecture of the city and that is exactly what she showed us. She gave us a lot of interesting information of the city's history as well. We walked around a little looking closer at the buildings. Since we were in town on Easter Monday not many things were open which was disappointing but could not be helped. She is friendly and eager to do whatever we wanted. She is great!
TOUR GUIDE RESPONSE: Hello dear Gloria, thank you so much for your enthousiastic feedback, I am also very sorry that on Easter Monday public buildings-like our beautiful townhall- were closed. Just give it another try and come back to Hamburg, I could show you more impressing buildings and visit special places! All the best for you and kind regards Angela
Angela is a nice person, but, I am sorry to say, a disappointingly poor guide.
TOUR GUIDE RESPONSE: Hello Per, maybe you did not translate everything I was saying to the group. That's what I noticed. Sorry having dissapointed you. Kind regards Angela
Allan CataldiUnited States
We were 100 percent blown away by this tour. We were in town for just one afternoon and Angela did the tour on the fly and it was nothing short of amazing. We saw more than we ever could have done on our own. Angela was great.
TOUR GUIDE RESPONSE: Hello dear Allan, thank youso much for this feedback. It was a pleasure enjoying Hamburg with you and I am sure yu habe a beautiful ending of this day at the Hard Rock Cafe on Landuengsbruecken. All the best and if you want to continue your tour next year when you will visit WACKEN again the two of you are most welcome. very kind regards Angela