Gail MeyerUnited States
Frank was very punctual and notified me that the ship was docking early . The mini bus was so comfortable and clean for the 15 people in our group. We visited all the promised places with explanations and lectures along the way. He had a great sense of humor and everyone enjoyed him throughout the day. I recommend Frank Yi when you make a stop in Busan, South Korea.
TOUR GUIDE RESPONSE: Dear Gail Meyer Thank you for review after trip. i hope to see you again when you have a private tour in Korea . maybe i show up more culture, nature view and history anywhere in Korea. it was very short time to looking around in Busan thank you and enjoy your trip. Frank Y.
Kristine NguyenUnited States
Frank is a dedicated person to his job. He is very reliable and we appreciated his flexible schedule and always on time. We enjoyed his companion and he is very knowledgeable about Korean special food and culture. We learnt Korea's culture and visited so many different places in Jeju, Busa and Seoul in a short period of time and had a great time. Frank is highly recommended if Korea is your next destination!
TOUR GUIDE RESPONSE: Dear Kristine Nguyen Thank you for review after tour. i say to hello everyone each of family members . i hope that all family had an enjoyable and memorial experience of the Korea trip and also if you coming again, anytime contact to me have a good day and keeping in touch thank you and best regards frank yi
Stephen P.Washington, DC, United States
Very good tour. Frank is knowledgeable and friendly.
TOUR GUIDE RESPONSE: Dear Steve Thank you for review after Busan trip. we had a very simple and quickly moving during in Busan trip. as well as you know very well about Korea vehicle histories. that was a very impressed of my special guest. thank you and best regards frank, yi
Douglas RossUnited States
Frank was excellent. He provided wonderful transportation and really showed us everything that we could see in Busan in one day. He took us to local Korean BBQ restaurant that was a wonderful experience and we all enjoyed it. He is knowledgeable an a very experienced guide for Korea. He is always smiling and really loves what he does.
TOUR GUIDE RESPONSE: Dear Douglas Ross Thank you for reviewing after Busan tour. it was a very short time only for one day trip. maybe, we need at the least 3 or 4 days all about Busan trip. but i had an enjoy with your group. and also, thank you for understood of delay start tour that was my mistaken locked vehicle doors. thank you and best regards frank, yi
Frank is a great tour guide! He knows busan well! He really would go out of his way to satisfy his tour. He went with us to eat at a local Korean restaurant and it was so good! And I needed to drop you Starbucks before being dropped at the port, he readily drove us there so I could buy something. Very funny and easy to deal with.
TOUR GUIDE RESPONSE: Thank you for review of Busan tour. i made free shopping time at the Gukje traditional market for your group. at the time, some of group members spend their time. but you were not interesting there. it was so sorry about you. anyway, we had an enjoy short time Busan tour and finally stop by at the Starbucks coffee shop for your sweet coffee before return to the cruise port. i enjoy with your family group and appreciated of your tips. you have a nice trip and see you again in Korea if you have a chance.
Chan Ooi SeeMalaysia
Frank is indeed a good tour guide who has extensive knowledge of Busan. He even brought us around places which was not in our itinerary and doesnt mind contributing more to our tour. Thank you so much Frank. Jesslyn
TOUR GUIDE RESPONSE: Dear Jesslyn Thank you for kindness of review about my local tour service. if you coming again, i can do more attractions anywhere in Korea. we were short time thank you and best regards frank, yi
Rosemary M.IVINS, UTAH, United States
Frank is very friendly and his English is excellent. He was 30 minutes late to meet us at the cruise port, so that wasn't a good start, but he is flexible about the tour, even as you go along on tour day.
TOUR GUIDE RESPONSE: Dear Rosemary, Sorry for delay pick up. at the time lot of traffic jams into the cruise port. But anyhow, it was my mistaken pick up time delay. i hope that apologize with you and refund for late start trip. Maybe, This mistake consider of next customer's best trip.
TOURSBYLOCALS RESPONSE: Frank recognized the delay and a partial refund was issued.
Pleasant experience. Thanks to Frank for recommending all the good places to eat. The experience at Jagalchi market was especially a great one.
TOUR GUIDE RESPONSE: Dear Vereen Loh Thank you for review. if come to Korea again, i will recommend and provide to more interesting program with new places. i can do that any places in Korea as you wish to go. you have a good day. frank, yi