Karen ThomasUnited States
Our driver Dino, arranged by Emiliano, was prompt, courteous, and capable. Emiliano met us at the site and walked with us through Hercunaneum. He gave us a great tour with many insights.
TOUR GUIDE RESPONSE: Thank you!
Ian HewittUnited Kingdom
Emiliano is a knowledgeable archaeologist & passionate about his subject. We had an enjoyable tour of Herculaneum and learnt a lot about life before the eruption. It is worth seeing Herculaneum after Pompeii - the contrasts between the cities & the way they perished are fascinating. Emiliano explained the latest archaeological techniques being used to read documents that were carbonised during the eruption, & was passionate about the archaeology still buried under the modern city. Thanks for a great day!
TOUR GUIDE RESPONSE: Thank you very much Ian. I'm looking forward to other tours with you and your wife.
Vicki WallaceUnited States
Emiliano was a wonderful tour guide. We asked him many questions about Italy in general, as well as questions about the Hurculaneum and Pompeii, and he thoroughly answered all questions. His knowledge is vast and he is happy to spend the time to make sure you have your questions answered. What I noticed right off and really liked was that, as you are walking, if you ask him a question, he stops and faces you to answer rather than just keep walking and talking. Super attentive, highly recommend.
TOUR GUIDE RESPONSE: Thanks so much for your review Vicki! I am looking forward to guide you again in the future. Yours, Emiliano.
Kenneth JamesUnited States
very good trip and fun day
TOUR GUIDE RESPONSE: thank you very much
Jennifer PortlandUnited States
We went here on a day trip on the same day as Pompeii. Got to say that Herculaneum is as interesting as Pompeii. Emiliano did a great job, he is archaeologist and thanks to his knowledge and passion for history he was able to add major insight and detail to everything that we walked through. We spent a fantastic day with him and it was like being blown back to life in the Roman Empire.
TOUR GUIDE RESPONSE: Thank you very much..:-)
Lauren HollowUnited States
Emiliano is a professional guide and an excellent archaeologist that he loves to share his knowledge. He ensures that every person come away with an amazing historical context, moved us up the timeline as we strolled around to view the city. He brought Herculaneum to life in an engaging, informative manner. We have never had a tour like the one of Herculaneum. Highly recommended!
TOUR GUIDE RESPONSE: Thank you
Sheila DavidsonUnited States
I had the same experience as many other reviewers-- I booked two tours with Emiliano. He cancelled both saying he was "sick" and sent a substitute guide. I asked him to explain and he said he had "trouble talking" though he sounded ok to me. Then he asked me to "do him a favor" and not tell the other guide about the ToursByLocals website. On the plus side, the substitute guide (Paola) was fabulous and I would give her 5 stars. There's something not right about Emiliano's subcontracting though.
TOUR GUIDE RESPONSE: I’m happy you liked the tours. I was sick with a painful otitis, and I made a huge effort to talk with you. I am sorry to hear that you didn’t trust me! I offered you the chance to cancel the tour, but you asked for a substituted. Since I’m not used to last minute substitutions I asked you not to mention about the substitution on TBL. Sorry for the misunderstanding, it happened because I couldn’t speak well.
TOURSBYLOCALS RESPONSE: Emiliano and his guide support manager discussed the issues above and he was reminded that in the unusual case where he can't personally deliver a tour, the traveler must be given the opportunity to cancel or accept the substitute. In regard to his agreement with the substitute, the guide explained the situation to us and according to Emiliano it was a misunderstanding.
Beverly JohnsonUnited States
Emiliano didn't guide us but we had a very nice and knowledgeable lady named Sirena. My husband uses a wheelchair but she didn't let that stop us from seeing Herculaneum. As a local archeologist, Sirena filled our thirst for historical detail and was the perfect guide for this tour. Bev Johnson, So. Lake Tahoe, CA
TOUR GUIDE RESPONSE: Thanks
Nancy WirickGrecia, Costa Rica
Emiliano was awesome. I can't describe the joy we had with the three archeological tours we did with him. It was amazing and fun. Emiliano's knowledge, passion and sense of humor were outstanding. He was very enlightening and very knowledgeable of the archeological and historical records and made it very fun and easy to learn more on the subject matter no matter what level of information you already know on these subjects. It is well worth the cost with what you get from the experience.
TOUR GUIDE RESPONSE: Thanks a lot