Robert HillUnited Kingdom
So fantastic to hear about Pompeii from someone who knows it so well and can bring it to life so vividly. Thank you for a great tour and answering so many of our questions.
TOUR GUIDE RESPONSE: Thank you!
Carol BullardUnited States
As a family of four adults, we were extremely pleased by the guided tour given by Emeliano. His comprehensive background, choice of specific places at Pompeii to focus on, good responses to our questions, and delightful Italian sense of humor, made the time pass all too quickly. I would happily hire him again to take us on more tours of the region should the opportunity arise.
TOUR GUIDE RESPONSE: Thank you very much Carol! Hope to have you back again for other tours together!
Caroline OsherowUnited States
He was very friendly and really knows his information...but he was on his phone basically every chance he got. Yes, he apologized and explained that it is a very busy day, but we paid for a tour and his attention should have been on us. That being said he knew all the answers to our questions (but we had to repeat most questions twice because he was on his phone and didn't hear us the first time) and was very very very nice! I would take a tour with him again if he promised to turn his phone off.
TOUR GUIDE RESPONSE: Dear Caroline, I am so sorry about the phone, it never happens. I was just handling an urgent matter. I enjoyed the tour as well and would like to repeat it in the future. Best Regards, and I apologize again. Emiliano.
Roy CaeliusUnited States
Absolutely fabulous tour by Giancarlo, after referral by Emiliano due to family emergency. Best money spent if you have opportunity to tour Pompeii. Thank you again
TOUR GUIDE RESPONSE: thanks
Katie ClineUnited States
Emiliano was charming and very knowledgeable. Our family enjoyed him tremendously. He took me, my husband and 3 teenagers on a captivating visit to Pompeii before and during the eruption. We were able to walk in the footsteps of all sorts of different people who lived there, slaves to wealthy politicians. His deep understanding of both the overall history and the small very personal details made it come alive for us. We are so very glad he was available to take us.
TOUR GUIDE RESPONSE: Thank you very much Katie!
Craig TidwellUnited States
Emiliano was fantastic. We would book him again!
TOUR GUIDE RESPONSE: Thanks Craig!
Nirav RanaUnited States
Amazing tour guide! Could not have asked for a more knowledgeable, personable guide. Would highly recommend!
TOUR GUIDE RESPONSE: Dear Nirav Thank you for your feedback. I am really glad you enjoyed the tour. Hope to see you soon. Emiliano
Martin LeeUnited States
Emilio has full knowledge of the ruins we visited and gave a full explanation of sites we visited in the old city of Pompeii. We were very happy ad satisfied with him.
TOUR GUIDE RESPONSE: Thanks so much. I hope to work with you again.
Emiliano is knowledgeable, passionate about Pompeii, friendly and accommodating. We reached the place 2 hours ahead of schedule, and Emiliano was able to meet us and complete the tour early. He customized the tour to suit the short two hour duration, showing us some of the key highlights of the city, giving us the background and stories behind the ruins, which pretty much brought them alive.
TOUR GUIDE RESPONSE: Dear Mihir, thank you for taking the time to rate my tour, I really appreciate it and I'm happy you enjoyed it!I hope to see you again in the future! Best Wishes from Italy!
Emiliano was extremely knowledgable. He has a wonderful personality and we really enjoyed touring Pompeii with him. We have 4 children and he was great with them. He spoke directly to them and talked about things that would interest them. Emiliano has a wealth of information to share, and extensive archeological knowledge. You can immediately tell his passion for archeology and history. We thoroughly enjoyed him and his tour.
TOUR GUIDE RESPONSE: thank you very much for your wonderful review, I really appreciate it!
Bill ParkhillUnited States
Emiliano gave a great history lesson along with the tour. We specifically asked to focus on architecture and water systems, which he did in great detail. His anthropological background was useful in discussing the many layers of ruins and how one era built on top of the next. Also loved reading the graffiti with him!!!
TOUR GUIDE RESPONSE: Thank you very much for your comment!
Susan LimoncelliUnited States
Though our guide was able to meet our request for a specific start time, we felt he lacked enthusiasm, was distracted by many phone calls and texts during our tour, seemed very rushed, and often did not offer information about a particular site unless we specifically asked. We overheard other guides who seemed to be offering much more information and doing so with more passion.
TOUR GUIDE RESPONSE: Hello Susan, I'm sorry you didn't enjoy my tour; I’ll do my best to improve my performances in the future. As you say you felt rushed around, I have to say that my tour lasted 15min more then the scheduled time of 2h, and that I do not remember particular sites, which I didn't explain without a specific request from you. After a complete historical introduction, I showed the City Gate, the Basilica, the Forum, the Baths, the Plaster Casts, the the House of Menander, 2 Theaters, and the Via dell Abbondanza
TOURSBYLOCALS RESPONSE: Emiliano agreed that this was not a 5 star experience, so a partial refund was provided to the traveler. In the future he will avoid using the phone during the tour.
Renee HuhsUnited States
Definitely Emiliano's background as an archaologist is very much appreciated on a tour such as Pompeii.
TOUR GUIDE RESPONSE: Hello Renee, thank you very much for you comment.
TOUR GUIDE RESPONSE: Thank you
Joseph SciaraUnited States
Emiliano was our guide on a recent visit to Pompeii. He is a native Pompeian and an archaeologist who spent his childhood in the ruins. We took a 2 hour tour at 5:30. Pompeii is hot, but it is slightly cooler in the evening. Also, the ruins are not very full at that time of day. Emiliano translated graffiti etched in the walls, pointed out things we otherwise would have missed and shared the history of the region. We recommend Emiliano without hesitation. Joe & Lara August 30th, 2014
TOUR GUIDE RESPONSE: Thank you very much..:-)
Billye MueckeUnited States
He was very knowledgeable and good and we enjoyed the tour. However, he arranged for a driver and car and the driver was not very nice and was more expensive than we had previously understood.
TOUR GUIDE RESPONSE: Grazie!!
Susie DempseyUnited States
The tour was very educational. This is the first time my husband and I have participated in a tour of Pompeii, even though we have visited 4 other times. Our companions were extremely pleased with Emiliano as were we. He was on time, very professional and a wealth of information. We would highly recommend him as well as your company.
TOUR GUIDE RESPONSE: Thank you very much..:-)
Sarael SargentUnited States
Emiliano was sick so he sent Salvatore. He was a great tour guide. 5 out of 5. He was very knowledgeable and friendly and made Pompeii come to life for us
TOUR GUIDE RESPONSE: Thanks a lot!
Emiliano couldn't make the tour, so instead we met Giancarlo! He was an excellent guide and made the two hour walk to a great experience.
TOUR GUIDE RESPONSE: Thanks Ingela...
I had booked Emiliano for a reason, but got an email saying he was unable to be there and then we saw him on site when we were there. Cheeky. Our tour with the other guide was very average. Not as comprehensive as I thought it would be for the money. We did not cover all the areas that were suggested on the itinerary. Our tour guide was nice and knowledgeable but did not engage us very well. I'm not convinced we got a better standard of tour than the other ones that were going on.
TOUR GUIDE RESPONSE: Thank you very much
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute. We contacted Rosie and reached an agreement in regard to this particular issue. The guide's support manager was made aware of the situation and is working with him to avoid situations like the one mentioned above.
Deborah NicolUnited Kingdom
Very informative tour, felt I would have not seen or understood so much without the guide. We were also lucky as it was quite quiet on the day we went so we it was easier to see and look without loads of other people being around.
TOUR GUIDE RESPONSE: Thank you very much..:-)
Mike StevensUnited States
We wished to see Pompeii after the Amalfi drive. In 2 hours we were able to see most of the ancient town as well as the House of the Faun and the Brothel. Emiliano is an archaeologist and a true Pompeian, born and bred in Pompeii, with an abundant knowledge of the city, a great sense of humor and a masterful personal touch. We were completely soaked in the details of his love and familiarity with Pompeii. I would strongly recommend Emiliano for a reliable, cultural and fun Southern Italy experience
TOUR GUIDE RESPONSE: Thanks a lot Mike...