Janice DanzigUnited States
Delightful man-very well informed and accommodating. Highly recommended.
One of our best days in Japan. An all round great experience. Kamakura is a must see with interesting temples and gardens. The town itself is well worth a visit, strolling the streets with a multitude of places to eat and shop. Hideaki went out of his way to give us an authentic Japanese experience. Our lunch was excellent and moderately priced. The green tea ceremony was enjoyable. Because Hideaki used his car it meant we easily got to the various attractions with no delays. Thank you Hideaki San
TOUR GUIDE RESPONSE: Dear Paul, I'm happy to learn that you could enjoy the tour with me. It was my pleasure to have spent a fruituful day with such a lovely couple like you. Look forward to serving you in the futrue again. Hideaki
Excellent and enjoyable tour on a very hot and busy day. Hideaki is really friendly and helpful. The tea stop at the end is a great experience.
TOUR GUIDE RESPONSE: Hello Rob, Thank you for your feedback. I'll apprecate your private comment which I would keep in my mind for the future tour. Hideaki
Rick Lambardo R.United States
I hate to say this, but I strongly suspect that both my younger age and non-European ethnicity had something to do with Hideaki's lax treatment of my tour. For the price I paid, I expected nothing but the best. I hope this feedback serves to be constructive for Hideaki such that the next time he has a client of my demographic he will think twice before not giving his 100% effort. Considering this less than stellar experience, I may consider choosing another tour company for my future travel needs.
TOUR GUIDE RESPONSE: I do apologze from the bottom of my heart that I couldn't take close care of you as usual. Frankly speaking, I was not in healthy condition on that day due to extraordinary hot and humid weather which was unbearable for my age. Under such circumstances, I became inattentative and on reflection it seems to me that I couldn't do my best. I also am sorry if you feel some discrimination in age and ethnicity, though I treat client all alike. I'll improve the quality of my tour taking accout of your comment.
Andrea LandUnited States
Hideaki was a wonderful guide as we navigated the wonders of Kamakura. Having a car meant we could easily see places that aren't accessible from a standard tour and the air conditioning was welcome in the hot July weather. We happened upon a newly married couple at the onset, which started us off with a smile and ended our day at a serene temple sipping green tea as a perfect bookend to the day. His knowledge of the area was invaluable, and the soba lunch was perfect. Highly recommend.
TOUR GUIDE RESPONSE: It was my pleasure to have spent a day with such a friendly person like you. Look forward to serving you again in the future. Thank you. Hideaki
Hideaki is a very professional tour guide with a wealth of knowledge and experience and very fluent in the English language. Our tour of the Kamakura sight seeing by car was the best tour we had done in Japan, some of the sights and gardens were amazing to see. We had organised this tour through TBL as we required a pick up from the cruise terminal, do the tour and dropped off at Haneda Airport. Hideaki was terrific in delivering what were our requirements after our cruise. Trevor & Jean Disney
TOUR GUIDE RESPONSE: Thank you very much for your joining my tour and favorable feed back. I was very happy to have spent a pleasant day with such a lovely couple like you. Look forward to serving you again in the future.
Keith B.Sandy, UTAH, United States
Great tour. Beautiful Shinto shrines and Buddhist temples in a serene country setting. Hideaki was a gracious and professional tour guide. Very helpful. He was prepared to provide information at each place that was visited and had prepared information recorded about the area. Travel by air conditioned car was nice and efficient. Good email communication and planning. His English was easy to understand. He was at the train station to meet us as planned. Highly recommend this tour and the guide.
TOUR GUIDE RESPONSE: I'm happy to learn that you were satisfied with my tour. It was my pleasure to have spent a wonderful day with such a warm hearted person like you. I do hope that you bring back unforgettable memories of Japan back home. Lok forward to seeing you again.
James LoganUnited States
Hideaki was prompt and efficient. The tour was well planned out and he provided us with many thoughts about each place we visited well beyond what we have experienced with other guides. We never felt rushed and I feel we visited important sites. The afternoon tea after a busy day was especially appreciated. Hideaki is a treasure.
TOUR GUIDE RESPONSE: Thank you very much for your praise. It was my pleasure to have spent one day with you and your wife exchanging conversation on our experience each other. I do hope you bring unforgettable memories of Japan back home. Look forward to serving you again.
Victoria WilliamsUnited States
What a great start to our vacation! Kamakura is fantastic and Hide-san provided a casual, no-stress car tour that covered a variety of wonderful sites.
TOUR GUIDE RESPONSE: I'm very happy that you could enjoy the tour with me at the start of your vacation. I hope you bring back unforgettable memories of Japan back home. Look forward to serving you again in the future.
Carl LindUnited States
Hideaki was a most knowledgeable and accommodating guide who spoke English well. The tour was enhanced by traveling in his comfortable Subaru allowing more stops and time to share his knowledge of Japanese history and culture. Even though the Tsurugaoka Hachiman Shrine and the Kotoku-in and Hasedera Temples were crowded (school trip time), he included other less crowded sights, such as the bamboo garden, as well as an enjoyable lunch midday. We unequivocally recommend a tour with Hideaki.
TOUR GUIDE RESPONSE: Thank you very much for your praise. It was my pleasure to spend one day with you exchanging talk on our experiences each other. I was encouraged to make progress in guiding and entertaining my clients. I really hope that you could bring unforgettable memories of Japan back home. Look froward to seeing you again. Best regards, Hideaki
Barry FeinbergUnited States
Hideaki was an excellent guide. He met us at the Kamakura Station promptly. His car was spotless and his English was fine. He was very organized and my wife and I would certainly use him again Mr and Mrs. Barry Feinberg
TOUR GUIDE RESPONSE: Thank you very much for your favorable impression on me. I'll keep trying my best to offer warmhearted guide service. Best regards, Hideaki
Excellent tour with a knowledgable and accomodating guide - very much appreciated.
TOUR GUIDE RESPONSE: I want to express my sincere thanks to Alan for holding a good opinion of me. I'll do my best to offer as hearty service as possible in my future guide making good use of my career. Regards, Hideaki