Lou FarkasUnited States
Juan Carlos was a most positive and pleasant surprise to us. We were a group of 6 traveling together and took his tour the day after arriving in Santiago. He exceeded all of our expectations as a knowledgeable guide and was professional, personable, and extremely accommodating. It was a most pleasant way to begin our travels throughout South America. I can not say enough wonderful things about Juan Carlos. Pick him as your guide and you will have a fantastic and most unforgettable experience.
Kathleen D.New Braunfels, TEXAS, United States
We had a wonderful day with Juan. He shared a great breadth and depth of knowledge about all dimensions of this beautiful country, including historical, political, economic, cultural, literary, artistic, and architectural.
Mike ScanlinUnited States
Very knowledgeable about Valparaiso and Vina Del Mar. Had a great full day tour with Juan Carlos. Thanks!
Thomas MehlerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Patrick LillyUnited States
Elizabeth InsingerKETCHUM, IDAHO, United States
A group of three of us thoroughly enjoyed our day with JuanCarlos. We toured the highlights of Valparaiso and Viña Del Mar in a very comfortable van. Juan Carlos was very knowledgeable, personable and answered all our endless questions. You will definitely enjoy this tour!
Muy buen tour... excelente guía.
John PappasUnited States
Juan Carlos was most excellent! Knowledgeable, funny, personable! Very flexible, took us to a great winery along the way, though not part of the tour. Spent a lot of time with us! We highly recommend your company and especially Juan Carlos!
Juan Carlos is extremely knowledgeable about Valparaiso, Viña del Mar, and the region between those cities and Santiago. He packed as much information into this short one-day tour as possible and we saw many areas that I suspect most people don't get to see. The tour was very well-done.
TOUR GUIDE RESPONSE: Thanks a lot for your good comment. It is been a privilege to be with you during your short stay down here.
Daniel RadinUnited States
Cheryl LandesUnited States
I had the best time, Juan was knowledgeable and helpful...sharing his love of these cities...and giving added little "insider" notes about the area!! He customized the tour to my likes, and was very attuned to my needs. Can't say too many good things...LOVED it. Thanks!
TOUR GUIDE RESPONSE: Very generous with your comment cheryl. I enjoyed a lot your sense of humor and attitude. Gracias amiga!!!
Joan GoodmanSkokie, IL, United States
Flexible, some of the sights, and a little time to walk around.
Yanna RachinskayaUnited States
We were picked up at our hotel in Santiago and taken via a scenic route to our destination. On the way, Juan Carlos shared his knowledge of the city of Santiago and vicinity. Then we had a discussion on organic wine making followed by the visit to Emilliana winery. Vina del Mar and Valparaiso tour was fun: engaging, good mix of history, culture, and unique characteristics of each city. Recommendations on places to visit and restaurants were on spot and we never felt rushed. Highly recommended!
TOUR GUIDE RESPONSE: Many thanks
Juan Carlos gave us a very interesting and informative tour to Valparaiso and Vina del Mar. He is very friendly and nothing is too much trouble.
TOUR GUIDE RESPONSE: Thanks very much Graem...
Juan Carlos is a great and friendly tour guide. His tour is a mixture of the old and the new. The old parts where really great to experience, the new was interesting to see as a comparison but less to our taste. We ended the tour with a great wine tasting in Casablanca that we really liked a lot. We can highly recommend Juan Carlos.
TOUR GUIDE RESPONSE: You are awesome jj, it has been a privilege to be your host in Chile. Thanks .
Martyn NightingaleUnited States
Had an excellent day out with Juan Carlos. In addition to Vina del Mar and Valparaiso he also took me to a winery in the Casablanca valley for a tasting. We lunched at a fantastic restaurant overlooking the ocean. I found Juan Carlos to be very friendly and knowledgeable. I wouldn't hesitate to use him for another tour in the future and would highly recommend him.
TOUR GUIDE RESPONSE: Many thanks Martyn!!! It was my privilege to show you around our wonders..
We had a wonderful 2 days with Juan Carlos. He is very knowledgeable on all aspects of chile, very intuitive to our needs flexible to adapt the tour to our needs like ringing ahead to book us into a winery restaurant that he recommended that we decided on the spur of the moment. We had three generations In the vehicle.He also had a great sense of humour so it was very enjoyable. Very good quality vehicle. I researched a lot before I came and he was able to show us a lot of things we would have missed.
TOUR GUIDE RESPONSE: Thanks David, it's been a privilege to show you my country to such a sweet family...
Juan Carlos was amazing. He customized a tour that included a stop at Bodega Re winery in Casablanca then proceeded to take us to Vina del Mar followed by an amazing trip of Valparaiso. It was extraordinary! And what a driver he is! He showed us so much and was such engaging, excellent and knowledgeable. We would highly recommend him to anyone who wants a personalized, customized tour. He was amenable to everything. Amazing customer/client service!!
TOUR GUIDE RESPONSE: Many thanks Sylvia...
Elvan MoenUnited States
Perfect finish to our Chilean tour, before getting on our cruise. Juan Carlos is the best! Thanks Juan Carlos.
TOUR GUIDE RESPONSE: Again mi amigo Elvan, have an unforgettable time on your cruise and enjoy your honey moon...
Dennis SchillingerRuston, WA, United States
Juan Carlos exceeded our expectations. Very knowledgeable, flexible and not only hit all the sites for Valparaiso and Vina del Mar, but also included some sites in Santiago that we did not anticipate. The restaurant he selected for lunch was OUTSTANDING - great food, view and service. Thanks for a great experience Juan Carlos!
TOUR GUIDE RESPONSE: Thanks Dennis, you also made my day a pleasant experience...
Bruce GrayUnited States
TOUR GUIDE RESPONSE: thanks Bruce for your rating!!
Juan Carlos is very personable and knowledgeable. I learned a lot about the history of Chile, and a lot about modern day Chile. He knows the best spots to see in Valparaiso and Viña del Mar, and he made some extra stops in areas of my interest. We had lunch at a fabulous restaurant with a spectacular view that I never would have found on my own, or even on another tour. I would recommend Juan Carlos to my friends. John M.
TOUR GUIDE RESPONSE: Thanks so much John for your comment...
My party of 8, including 5 teenage boys, was unanimous in giving Jaun Carlos a complete thumbs-up. As one of the boys said, "now that was really a fun day". No matter what rating could be used, how could there be better affirmation than this?
TOUR GUIDE RESPONSE: Many thanks James for your comment, I really appreciate that...
We were late arriving and disembarking but Juan Carlos was there and we had a very good tour with a fine stop for lunch. He was very informative and clearly had a good knowledge of the history of the city. We enjoyed it very much.
Suzy CantorUnited States
Juan Carlos is a delightful tour guide. Knowledgeable and flexible, he accommodated our requests to slightly modify our itinerary. He's a great driver and I always felt safe in his comfortable van. We would hire him again on our next visit to Santiago!
Glenn IngramUnited States
Juan Carlos made this a memorable experience. Valparaiso is well worth the visit with wonderful memories of the old port. Vina del Mar contrasts as a new and modern city also worth the visit. Juan chose a great spot for lunch that was quite enjoyable.
We had our luggage lost in transit and we were, after three days, becoming anxious as we had a cruise departure to meet. Language and sizing were very difficult and we were very grateful to Juan who took us shopping, searching diligently for clothing which fitted while we stood helplessly by! Thanks Juan! Despite all this, we somehow fitted our previously planned itinerary in and missed nothing. In all my travels I have not had such a great guide and consequently a great day to remember!