Irina VilenskyNY, United States
The guide is polite and punctual. However, he completely lacks enthusiasm, speaks monotonously and does little more than just point to the attractions and names them. He provides little benefit as compared to just walking around with a map.
TOUR GUIDE RESPONSE: As before.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address and provide a resolution to the issues raised in this review.
Rich McLeodUnited States
Bruce HeckUnited States
Very informative tour. Hayden added a few indoor stops due to a very cold January morning. Very flexible!
Alan MitchellUnited States
Our tour guide Hayden was pleasant, knowledgeable, a wonderful tour guide. His walk through Embassy Row and Dupont circle was the perfect tour for people who have seen the monuments and were looking for something that was less of a tourist attraction but still fascinating. Hayden had detailed knowledge of many of the buildings and the reasons things were built as they were. He was able to answer many of the questions we had and was a joy to talk to!
Lynne GrossUnited States
Chelsea BiskupUnited States
Our tour guide was friendly and passionate about his job. We asked for a shortened version of the tour, 2 hours vs 4. The tour was under food and wine category but we did not cover any of that. Just shared facts and knowledge about the embassies and DuPont Circle which we appreciated. However we expected a combination of history and food and wine hot spots. Our guide said numerous times he is not a foodie so I think the tour should be under a different category.
TOURSBYLOCALS RESPONSE: After speaking with Hayden, it was agreed that there was an error on the expectations and the tour has been moved to the appropriate category to avoid further confusion.
Delia TroyUnited States
Hayden was able to keep 3 kids ranging from 12-14 years old interested plus two adults. Even my daughter who generally is not interested in tours and museums said she loved the tour. Fun and educational tour with Hayden!
Mark DallUnited States
Hayden was very engaging and very knowledgeable about the architecture on Embassy Row. He helped us to explore the heart of the residential districts within Dupont Circle.
TOUR GUIDE RESPONSE: We tried to get into one or two embassies but no luck. Wormed our way into two other old mansions instead, on vaguely false pretenses.
Rona EisenUnited States
Hayden was absolutely wonderful. He communicated well prior to the tour and answered my questions promptly. The tour was excellent as were his knowledge and people skills. My entire group was impressed. I would request him again.