Yuriy FishmanUnited States
Max was on time to meet us in Livorno and took us to Pisa and Florence. Max not a tour guide, but a driver. He takes you places and gives you basic information about it. In Florence we had 3.5 hours "free time" out of 8 hour tour. If that's what you are looking for - he will be perfect, however if you want to learn about the place, look somewhere else.
TOUR GUIDE RESPONSE: We arrived to Florence at 11am, after the tour of Pisa - you have visited with me the Michelangelo's square, Santa Croce, Signoria square, Ponte Vecchio, which is exactly what I promise on my webpage. The "free time" on your own for relax & lunch was from 1pm to 3pm (2 hrs) so don't understand why you say 3.5 hours.
Kirsten TaylorUnited States
Massimo was awesome! He showed us Pisa and as much of Florence as is humanly possible in one day and provided great recommendations for our next visit. It was an absolute pleasure to spend the day with him!
Donna M.United States
Max was great. He explained the history and told us stories about Pisa and Florence. He gave us good information and helped us make the most of our short time there. We enjoyed our tour very much and would definitely go with Max again. Thanks!
Jill BrownUnited States
Even though our cruise ship had to detour to another port, Massimo was able to accommodate the change. We enjoyed our tour with him thoroughly. He is very knowledgable, helpful, articulate, and informative. He adapted the tour to our group's mobility limitations. We had a memorable day.
Teresa RerichaUnited States
Massimo was the most amazing guide to his beloved Florence, Italy! I highly recommend him and ToursByLocals!
Marlene L.United States
Excellent!!! We enjoyed him so much in June, we decided to ask him to be our guide in October. I would highly recommend him.
Cathy DrewUnited States
Massimo was a wonderful guide! He connected with my niece (17) and nephew ( 15) as well as the adults. My niece was able to speak with Massimo in Italian. Massimo was very knowledgeable and we could feel his passion! Very personable and funny! We can't wait to return and we will be contacting Massimo when we do!
Michelle FaudskarPhoenix, AZ, United States
Massimo was terrific! He was knowledgable, entertaining and a joy to tour with. Unfortunately, we did not find Florence to be much more than a tourist trap and wish we had booked another tour with this guide.
Marlene L.United States
Absolutely wonderful!!!!I had been to Florence numerous times but he took us where we had not been before. Unfortunately he had a family emergency and could not return us to the ship, a different person did and he was very nice. I hope all is well.
Ahren PaulsonUnited States
Melanie R.East Greenwich, RI, United States
This was an excellent tour and guide! He was very knowledgeable! I only wished we had more time to see more things! Coming in on a cruise ship and driving time made that harder! If we ever go back to Florence we will be using Massimo again!
Jerry JonesUnited States
Very nice. Max handled our handicapped situations very well. We saw Florence from the inside by someone who knows Florence. Looking back, it would have been nice to actually go in some of the famous places. Max did what we requested and we appreciate his attempts to satisfy some last minute request. We highly recommend Max!!! Thank You
Kim AmontreeUnited States
We loved our day with Massimo. He took us to Pisa and waited while we climbed the tower. In Florence, he directed us to the leather market and pointed out a good place to eat.
Barbara KippGrand Junction, CO, United States
We didn't get the phone call about him being sick because we can't receive calls on the ship but it all worked out for the substitute. She was good and took time to explain alot. The van was unfortable be cause we had 6 people in a 5 passenger van. The tour was good and we loved where they took us
Joseph AhumadaUnited States
Very accommodating. Perfect English. Highly recommended.
David L.Norcross, GA, United States
Massimo is a fabulous guide - funny, charming and knowledgeable. Because of severe parking restrictions in many areas we visited, he had to let us out to tour on our own while keeping the car in motion. He always made sure that we were well-informed before we were set loose at a site, so we were fully able to appreciate what we were seeing. He built in a bit of downtime, too, which we really appreciated in the end - we were less exhausted than we expected. I'd tour again with him, any time!
Debra BiloskirkaUnited States
Nora CrouchUnited States
Massimo was great. He connect well with all four of the members in my family including our two 20 year olds. He had great suggestions and made sure we did exactly what we wanted to do. I will definitely recommend him to others.
TOUR GUIDE RESPONSE: Thanks a lot dear Nora, I simply did my job...! A big hug to you and your beautiful family hope to see you again here in Tuscany. All the best Massimo
Tania MaysonetToa Alta, PR, United States
Massimo was great in all aspects of our tour. He was understanding at our late arrival but quickly made our group clear of time restrictions and was accommodating to our needs. Florence/Pisa were more beautiful that we expected and Massimo's insights were the frosting on the cake. We were 14 "boricuas" (native word for people from Puerto Rico) and its very hard to please everyone but he definitely got good compliments from all of us. Thanks, Massimo for making our day a great and unforgettable one!