TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Martha BrownUnited States
The actual time in the Amish community was interesting and informative. There were six of us in the 15 passenger van. Phil's narrative could not be heard except by the two in front. Phil's driving was a concern to all of us.
TOUR GUIDE RESPONSE: I apologize for any inconvenience that my have occurred. No one expressed any concerns during the tour so I'm a little surprised by the rating.
Darlene ChanUnited States
Phil J. is the historian type of guide which my daughter and I appreciated. When we arrived in the Amish areas/towns, we toured the schools, churches, town stores, Amish businesses which included a fruit stand, furniture, and quilt store, and a Big Country Store which featured Amish donuts, popcorn, food, and Amish home remedies. The ride was so comfortable and Phil's van had cup holders and nice seats. Phil knew the Public Rest Areas as well. The town folk held their 1st annual Harry Potter Fest.
Joan Van HootenUnited States
Fabulous in all respects! Absolutely 5 stars!
Barbara TrellisUnited States
Sara AllisonUnited Kingdom
Niall McCormackNew Zealand
Really enjoyed the tour with Phil. A friendly, knowledgable guy who went out of his way to make sure I enjoyed it. He was also happy to add an extra bit on to the tour at my request at the end. The car was clean and tidy and the driving was good too. Very happy to recommend.
TOUR GUIDE RESPONSE: Thanks, Niall! I'm glad you enjoyed the tour! Let me know the next time you're in the area and we'll do Pittsburgh! Thanks again! Phil
Linda ThompsonUnited States
A great tour. Phil was very accommodating and enabled us to have an enjoyable tour around Pittsburgh Amish Country.
R. Barry WalsonUnited States
Phil was not available so recommended Chris N. who was great. He may not have known as much as Phil about Amish history but very personable and going out of his way to provide us with a wonderful experience.
Carol NakataUnited States
Phil went out of his way to accommodate our interests & needs. He was friendly, conversed informatively without being chatty. I would highly recommend Phil as a guide, also the Amish tour. We liked the comfort of riding a sedan, and the private customized tour.