Rodger JensenUnited States
TOUR GUIDE RESPONSE: Rodger, Thanks to you and your family for spending a snowy morning with me on the Hill. I appreciate your willingness to commit to the start time, flexibility in the not-so-perfect weather, and patience regarding the longer lines we endured. Thank you. Tim
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.