We have enjoyed Tours by Locals in many locales and the guides have always been exceptional. And Paulina surely fits in that category. From the moment we met her, Paulina impressed us with her warmth, her expansive knowledge, and her enthusiasm. Our walking tour of Cartagena was thoroughly enjoyable and enlightening; Paulina's informal interpersonal style made the tour feel like we were walking with an old friend, and time flew by! Our warm memories of Cartagena will always include Paulina.