Terry TracyUnited States
In spite of the fact that Volcanos Natl Park was closed when we just visited (and apparently may continue closed for a couple more years), we had a really great day with Jodi and saw/did plenty of other things that made our day trip over from Oahu well worthwhile. Weather turned out great and Jodi was very pleasant/easy going and willing to adjust the day as we wished. Both the adults and kids in our little group thoroughly enjoyed her and the entire day. Mahalo to all!
TOUR GUIDE RESPONSE: Aloha Terry! So happy I was able to show you my new No Volcano Tour! Thank you so much and I wish you continuous fun adventures in the future! Mahalo and a hui hou (Thank you and until we meet again)!
David MierUnited States
WOW, did we hit the jackpot!! This was our second day with Jodi and what a day it was! Jodi took us to the Volcano National Park first thing and we were in for a once in a lifetime treat. The active volcano was putting on a show and we rocked and rolled to numerous earthquakes and one that was a 6.9. We had just left for our next stop when the 'show' got better and we turned around and went back! In spite of the extra time at the park, we saw everything we planned. Awesome guide. Highly recommend.
TOUR GUIDE RESPONSE: Wow you guys! What a ride! I will remember that earthquake for a long time, the biggest since 1975. Thank you for the generous and kind words, really kind. By the way, they shut the Park and the Volcano House shortly after we left due to earthquake damage and to better assess the situation. We will have to wait several months to see what the fate will be for those around the lava. Your photos are loading as we speak. Again much appreciate you! A hui hou!
James KatsikasUnited States
Jodi was knowledgeable, energetic, personable and flexible of our wishes. Great guide. Great tour. Jim K
TOUR GUIDE RESPONSE: Thank you Jim! I am super glad you got to see some lava splatter! Mahalo and a hui hou!
Jodi was a perfectly fine and accommodating tour guide. Unfortunately, there is not much to see on this island since the authorities now prevent people from walking to the edge of the volcano. The other stuff on the tour, like a local popular waterfall, were pretty disappointing. Jodi was able to recommend a very good fish restaurant that we would otherwise not have found.
TOUR GUIDE RESPONSE: Aloha Gordon, I am shocked you feel this way! So sorry this was not as exciting as some of your exotic trips. The Park stopped people from walking on the bottom of the crater about 10 years ago because a bunch of people almost died, there was also a massive explosion up there yesterday. Most people love learning how the islands formed and history, it is one of the most visited National Parks. I know you all told me multiple times you had a lot of strong personalities together and that was a challenge.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We have discussed this particular tour experience with our guide, Jodi, and we appreciate that Jodi did not include sites in the itinerary which are restricted, or unsafe. We would always expect our guides to put the safety and well being of our customers first, and we have full confidence in Jodi's ability to deliver 5-Star tours experiences.
Jodi provided us with an exceptional tour. She met us on time and has great knowledge of the area. She was both informative and entertaining. She is very professional and went out of her way make sure we saw the things that were important to us. While the weather was not great Jodi more than made up for any lack of sunshine! I would be first in line to sign up for any tours she was leading. Thanks Jodi!
TOUR GUIDE RESPONSE: Thank you Stephen! What kind words! It was definitely my pleasure! Hopefully you all have an amazing summer!
Diana MooreUnited States
Jodi was Great! She is quick with communication and was very flexible with our itinerary! She had plenty of snacks and water for us and had some informative videos for us to watch while driving!
TOUR GUIDE RESPONSE: Thank you Diane! It was definitely my pleasure to show you around the island! Happy New Year!
Joan BarrettUnited States
Wonderful tour with Jodi in Hilo. Visited Volcanoes National Park & Jagger Museum which was so interesting. We saw the active volcano crater from 1 mile away but seemed so much closer. We also visited Rainbow Falls & could actually see a small rainbow that day. We had no rain all day which Jodi said was unusual. Lava tube was really cool! Jodi thought of everything bringing water and snacks. Mercedes van was super clean. Black sand beach was really fun to see too. I could go on but Just not enough room.
TOUR GUIDE RESPONSE: Aloha Joan! Yes it was perfect weather! You all were so adorable! I hope the rest of your vacation was amazing!
Thanks Jodi for a fantastic day, very knowledgeable & always accommodating, highly recommend.
TOUR GUIDE RESPONSE: Thank you John for the kind words! So glad we found your daughter a few turtles to top off the day! Have a wonderful vacation. Your photos are loading now, I will send you the link soon. A hui hou!
Denis BeaucheminSherbrooke, QUEBEC, Canada
Jodi is a great guide! She listens to our needs and adapts so we get the best tour! She met us at the cruise terminal and brought us to see very interesting places. She also described the history of the islands and how the volcanoes still affect them. She brought us to a great place to eat poke. It was delicious! And she brought us to a beach where we saw turtles taking a snooze! All with a smile! Thanks Jodi!
Mark HargreavesNew Zealand
A totally unique experience thanks Jodi. We four Kiwis totally enjoyed your friendship, the places we visited, the fascinating information you provided. We'll return home with very fond memories (and heaps of pics). XXX from the A,s and the H,s
TOUR GUIDE RESPONSE: Wow thank you Mark!! Had a blast with you four! Was totally my pleasure! So happy you got to see lava as well! Mahalo! A hui hou!!