Jeffrey SzymanskiUnited States
Ali is laid back and polite. City tour was good but we had more questions about Oman. He could answer only some. I think the tour is too high priced for what we got, though that is not his fault. He did take us to a 5 star hotel, as we did the Souk on our own the day before.
TOUR GUIDE RESPONSE: Greetings Jeffrey, Thank you very much for taking the time to write review. Your input, and the feedback from all of our travellers is vitally important to me as i always want my travellers expectations to be met. I sincerely apologize that i could not make up to your expectations. As per your comments, i will try to gather more information about Oman and will be able to answer it all hopefully when i see you again in the future here at Oman. Regards Ali B
Steven B.United States
We were so fortunate that Ali B. was available when we booked our tour just a few days before our ship arrived in Muscat. It was great to have the flexibility to design our tour in order to accommodate one gentleman who had walking difficulties. Ali was friendly, pleasant, and very informative. He even helped the women to wear their headscarves the proper way to enter the mosque. His English is excellent, and we learned a lot about the city and Islam. Much better than a ship's tour with 25 people.
TOUR GUIDE RESPONSE: Hello Steven, Thank you so much for the review and the wonderful words. It was indeed a pleasure showing you the sights of Muscat City. Do let your friends and family know about my beautiful country and should you or any of your pals plan to come to Oman, do give this opportunity again to show you around. Regards --- Ali B.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Ali was an excellent and obliging guide, but his English was not quite up to scratch. However, we got a good overall view of Muscat
Mohammed EttouneyUnited States
Ali was the perfect guide. His knowledge of the history of Oman is extensive. His courtesy and friendliness made me feel right at home. The tour met and exceeded in many ways the descriptions. At the end of the tour, we had covered several of the sites in Muscat. i recommend this tour and Ali with the strongest possible manner.