Paul La MottUnited States
Tom was AWESOME!!! We wanted a more laid back agenda that could accommodate flexibility so we gave him certain things we had found that we thought might be interesting. Ultimately, we incorporated some of those events, added some others and decided against a few. Overall, the day was just great. Worth every dollar!! If you get the chance to book Tom- DO IT! Tom also does a wonderful job of explaining the history of his country and is constantly pointing out and describing cool things.
TOUR GUIDE RESPONSE: Thank you Paul and your nice family for giving me the good rating, it was my pleasure to accompany you spending the lovely, Mid-Autumn Festival, I miss you all~
Richard SiroisMontreal, QUEBEC, Canada
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Tom is punctual, friendly, knowledgeable, patient, caring and flexible. He organized for us a 4 full days tour from 18 - 21 May 2018 in a way to see the most of Taipei . The depth of knowledge, professionalism and attention to details was beyond excellent. Tom provided great commentary on the places we visited as well as thoughtful insight into the history of Taiwan and the people living there. We learned so much from him and had a truly enjoyable days during our first visit to Taipei .
TOUR GUIDE RESPONSE: Thank you very much for your rating and review, you guys were also very good companions, I enjoyed the moment being with you! Miss you a lot~
Joelle BirgeUnited States
Tom was very helpful in showing us Taipei in a limited amount of time. Although other guides told me that I didn't have enough time for a tour with my short layover, Tom was able to put together an itinerary that allowed me to see a good number of major sites in only a few hours. Thanks Tom!
TOUR GUIDE RESPONSE: Hope we have other chances to see each other in the future.
Marie MarchandHong Kong
Both my friend and I loved Tom! He was punctual, friendly, knowledgeable, caring and flexible. We had organised the tour somewhat but what we lived about Tom was that after he got to know us more, he made sure to find places that we would love. As we are both into nature and photography, he took time to Take us to different places than where all the tourists were. His knowledge of Taiwan and the world was extensive and he was interesting to talk to. We will recommend Tom to our friends for sure!
TOUR GUIDE RESPONSE: Hi! Marie and Lisa! I will cherish the time being with forever. Hope we see each other in the near future.
John TongUnited States
My family and I had a great experience in Taiwan with Tom L. Tom provided excellent customer service and was very cooperative / flexible and accommodating to our family, which included teenage children and a 78 yr old senior. He went out of his way to show us the highlights of northern Taiwan, especially the Hualien / Taroko Gorge area, which had roads damaged from recent storms. Thank you, Tom, for a great tour of Taiwan!
TOUR GUIDE RESPONSE: Hi John, I miss you guys a lot, hope I can see you in the near future :-)