Robert RobeyUnited States
We got to see a lot of the historic areas of Montreal with a couple of stops for us to see the sights and take a few pictures. I was very pleased with the ability to get the tour set-up through "Tours By Locals" and with Chantal in particular. Chantal was wonderful to work with and made the stressful situation of the plan change easy to deal with. She gave us a wonderful tour and it was so nice having a person with local experience providing so many interesting facts and information about the city.
TOUR GUIDE RESPONSE: Hello Mr and Mrs Robey, I'm glad I could releif some stress out of your shoulder by adapting to the cruise schedule change. I'm also glad you've enjoy the few hours you had in Montreal and that we've been able to see everything I had planed! It was a real pleasure for me to spend that time toghether. Thank you for taking the time to evaluate my service. My kindest regards to both of you, Chantal
Beverly LewisUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Chantal gave a fantastic tour to our group in Montreal. She was right on time picking us up, and had a spacious and modern SUV to take us around. Despite being a rainy day, we got to see the city in comfort. Chantal had lots of information and history to share, and we all learned a lot about Montreal. We had seen a few sights in the city previously, and she adjusted our itinerary accordingly. She was also kind enough to bring some snacks along, just in case we hadn't had time for lunch. Thanks Chantal!
TOUR GUIDE RESPONSE: Thank you very much Mr Field! I appreciate your detailed comment and I'm glad to read that this rainy november day was somehow a good one. Montreal is that kind of city, rain or shine, it's possible to find a way to get the best out of it! It was a real pleasure to meet all of you! Safe return home to your colleagues! Kind regards, Chantal