Thomas SnoufferUnited States
The tour was excellent. Chantal was very knowledgeable and informative. A great way to get an introduction and over view of Montreal. She is very flexible in her tour and adapts it to her customers interests, making sure there was little overlap in other plans we had. We would highly recommend her.
TOUR GUIDE RESPONSE: Hello Mr Snouffer, Thank you for this feedback and the great review! I'm glad you enjoyed my tour and my city! Cheers! Chantal
Rae JamesUnited States
If there were six stars, I would give them to Chantal. She was knowledgeable, patient, charming and a true ambassador for Montreal. She went out of her way to make sure our tour experience was the best.
TOUR GUIDE RESPONSE: Wow! Mr and Mrs James and friends ... You guys are terrific! You've made my day ... 6 stars!!! I'm so happy! Thanks sooooo much for your very touching words about my service! I'm glad you've felt in love with Montreal !!! I had such a great time with all of you ! Please come back! Kindly, Chantal
Lily HayUnited States
We actually hired Chantal for 2 days in a row and I'm thrilled we did. Our group of 4 gained such a deeper appreciation for the true history behind Montreal. We felt like we got the inside scoop on what all the locals know and love about Montreal. She also took a lot of stress off our shoulders by knowing all the ins and outs of driving around the city since we needed to rent a car. Again, Chantal was amazing. Don't visit Montreal without her help!
TOUR GUIDE RESPONSE: Hello Lily and family! Wow! Thanks so much again for this great review! It was very special to be with your family two days in a row. I loved it! I'm glad I could help and I'm thankfull for meeting all of you! Take care! Muchas Gracias! Cordiales Saludos! Chantal
Lily HayUnited States
This was my first time using this service and I was quite nervous. Chantal and I exchanged many e-mails over several months. She was excellent in helping me narrow down what to do. She was even more delightful in person. Chantal was very patient with our group, which included having my family with 3 languages going at once and adjusting for my mom's varying mobility and energy levels. Her easy going yet incredibly knowledgeable style put us all at ease. 5 stars all the way for Chantal!
TOUR GUIDE RESPONSE: Hello Lily and family! Muchas Gracias! Thank you so much for this great review! I loved seeing your family enjoying what we have put together for them. Thanks to you who took the needed time to set everything up. You are a very caring person. It was a real pleasure to be with all of you! Saludos a todos! Chantal
JoAnn GoldsmithUnited States
This was an excellent tour. We were picked up at the airport. Our friends were picked up at their hotel. We not only saw the sites of Montreal but we were given the history of each site. Chantel accomaded all of our needs.
TOUR GUIDE RESPONSE: Hello Mrs Goldsmith! Thank you for the 5 stars and the great review! I appreciate your time since I'm guessing you're now back home after your holiday. Meeting all of you was lovely! Please say hello to your party ! Kindly, Chantal
Chelsea DoyleUnited States
My sister and I had the best day in Montreal with Chantel! We had a long layover and wanted to see the highlights of the city-in only 5 hours we got to take a mini walk up the mountain, visit wonderful vantage points of the city and taste the main treats -smoked meat, poutine and bagels not to mention the market! She is a wealth of information and you'll thoroughly enjoy your time with her!
TOUR GUIDE RESPONSE: Hi Chelsea and Gloria! Thanks so much for this great review! I'm glad you'll keep good memories of your layover in Montreal! It was a real pleasure for me to spend this time with you. Have fun and enjoy your other countries to come. I have the feeling you will visit Montreal again! Cheers! Chantal
Kevin LoggheUnited States
Our morning with Chantal came at the end of a very active week long cruise and our energy level was not high. She effortlessly accomodated our situation without skimping on the sights or experiences of beautiful Montreal.
TOUR GUIDE RESPONSE: Bonjour Mr Logghe! Yessss, we've seen it all, at your pace but we've seen it all! Thank you for your appreciation on my tour. It was nice being with your party! Glad you keep good memories! Kind regards, Chantal
Robert RobeyUnited States
We got to see a lot of the historic areas of Montreal with a couple of stops for us to see the sights and take a few pictures. I was very pleased with the ability to get the tour set-up through "Tours By Locals" and with Chantal in particular. Chantal was wonderful to work with and made the stressful situation of the plan change easy to deal with. She gave us a wonderful tour and it was so nice having a person with local experience providing so many interesting facts and information about the city.
TOUR GUIDE RESPONSE: Hello Mr and Mrs Robey, I'm glad I could releif some stress out of your shoulder by adapting to the cruise schedule change. I'm also glad you've enjoy the few hours you had in Montreal and that we've been able to see everything I had planed! It was a real pleasure for me to spend that time toghether. Thank you for taking the time to evaluate my service. My kindest regards to both of you, Chantal
Beverly LewisUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Chantal gave a fantastic tour to our group in Montreal. She was right on time picking us up, and had a spacious and modern SUV to take us around. Despite being a rainy day, we got to see the city in comfort. Chantal had lots of information and history to share, and we all learned a lot about Montreal. We had seen a few sights in the city previously, and she adjusted our itinerary accordingly. She was also kind enough to bring some snacks along, just in case we hadn't had time for lunch. Thanks Chantal!
TOUR GUIDE RESPONSE: Thank you very much Mr Field! I appreciate your detailed comment and I'm glad to read that this rainy november day was somehow a good one. Montreal is that kind of city, rain or shine, it's possible to find a way to get the best out of it! It was a real pleasure to meet all of you! Safe return home to your colleagues! Kind regards, Chantal