Beverly LewisUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Chantal gave a fantastic tour to our group in Montreal. She was right on time picking us up, and had a spacious and modern SUV to take us around. Despite being a rainy day, we got to see the city in comfort. Chantal had lots of information and history to share, and we all learned a lot about Montreal. We had seen a few sights in the city previously, and she adjusted our itinerary accordingly. She was also kind enough to bring some snacks along, just in case we hadn't had time for lunch. Thanks Chantal!
TOUR GUIDE RESPONSE: Thank you very much Mr Field! I appreciate your detailed comment and I'm glad to read that this rainy november day was somehow a good one. Montreal is that kind of city, rain or shine, it's possible to find a way to get the best out of it! It was a real pleasure to meet all of you! Safe return home to your colleagues! Kind regards, Chantal