Andrea SchuchUnited States
We had a group of 5 people including 2 adults and 3 younger children (aged 7 and 4). Joyce tailored the tour to include fun activities for the children (a comic hunt) and adults (beer tastings) and things that all liked (food tastings including cheeses, waffles, fries) and information about places we walked past.
TOUR GUIDE RESPONSE: Thank you for your feedback. It was my pleasure meeting you and your children Joyce
Kevin SodenUnited States
Joyce was a smart be an extremely knowledgeable tour guide. She did a wonderful job of providing a history of Brussels and the region. The walking tour was extremely fun and the food gave excellent overview of the region. She made it fun and you could feel her excitement for her heritage. Our teenage girls wanted more time with her. Would recommend her to anyone.
TOUR GUIDE RESPONSE: Thanks for this rewarding feedback! It was my utmost pleasure to meet your wife, your daughters and yourself! Have a safe journey back home Joyce
Judy GagnonUnited States
What a great way to see and taste the city. Although I had been to Brussels several times before, I learned so much more from our terrific guide, Roland. He was so knowledgable, very pleasant and extremely accommodating. We had an awesome private tour for 4. Highly recommend!! Thank you, again, Roland and Joyce for making it happen on a whim!! So happy with it all!
TOUR GUIDE RESPONSE: Thank You for visiting and choosing us ! It was our utmost pleasure to organize this tour for you and we are delighted to hear you had a great time. Come back anytime! Roland and Joyce
Sonia McPheeUnited States
Amanda KleinUnited States
Joyce was a lovely guide, she even had a glass of champagne sent to me for my birthday during my dinner after we ended our tour.
Thomas KreilickUnited States
TOUR GUIDE RESPONSE: Thank you for your business Joyce
Jillian SingletonUnited States
Wonderful experience. Had the opportunity to taste all of the local flavors and had a little history in there too! Did not have Joyce but her replacement was excellent. He even waited patiently while we made purchases to take home.
TOUR GUIDE RESPONSE: Thanks Jillian - your guide was Roland, also on this website
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
Scott BauerUnited States
Our guide was Sarah. The tour was great. She knew all the locals places and where the best place to sample the food. The tour was a great mix of history, food, and culture. I would recommend this tour to anyone.
TOUR GUIDE RESPONSE: Thank you for your feedback and business. it was a pleasure having you here! Sarah
TOURSBYLOCALS RESPONSE: We are glad to know that you enjoyed your time with Sarah. It is ToursByLocals policy that in the unusual case where the guide actually giving the tour cannot be the person shown on our website, the customer is told before booking and agrees to the change.
Praveena SarmaUnited States
A great experience....loved all the tastings in Brussels.
TOUR GUIDE RESPONSE: Thanks for your business!
Donna SzottUnited States
Joyce was NOT our tour guide; a replacement guide conducted the tour. We had no idea that we were each going to have to pay 15 Euros each for food the tour - that was never mentioned in the tour's description. Then one of us had to pay 5 Euros more because we went over our budget??? Our replacement tour guide was very average. It was somewhat of a disappointing tour; I would not recommend this tour. And, I think we should have our 35 Euros refunded since there was no mention of this fee.
TOUR GUIDE RESPONSE: Dear Donna, Thank you for your feedback. I'm sorry I did not communicate on the guide's name... my mistake. Actually on all my tour pages if you read the "restriction" section, it explains that I work with a team of friends/colleagues and that I am not always the guide for the tour booked. Again sorry for not clarifying this in advance. Sarah should not have asked for any cash payment and of course, we will refund the amount paid. Please accept our apologies Thank you for your business. Joyce
TOURSBYLOCALS RESPONSE: We've spoken to Joyce about letting travelers know in advance if she is not available. A refund of 35 EUR has been issued. The pricing of the tour includes 15 EUR for food, so this should not have been charged as an extra fee.
Anna LevinUnited States
Tom SnookUnited States
Johann was a very informative guide, knowledgable about history etc. We truly enjoyed our time with him in Brussels.
TOUR GUIDE RESPONSE: Thank you for your business and feedback. We hope to see you again soon !
TOURSBYLOCALS RESPONSE: Johann is Joyce's colleague - the substitution was arrange prior to the tour with the consent of Mr. Snook.
Rona FreiserUnited States
Sarah was extremely enthusiastic and very well informed. We were surprised at her judgmental response to the question "does Belgium recognize same sex marriage" and her response was " I am afraid so". She however, ensured that we experienced all of our gourmet requests.
TOUR GUIDE RESPONSE: Dear Rona First of all we thank you for your trust and for your business. It was our pleasure having you in Brussels and we truly hope you enjoyed the tour and the city.All our guides in our team agree to comply to our code of ethic and conduct and this sounded to me totally unacceptable so I called Sarah to investigate the matter. This is what she responded: "Dear Joyce, I am really and utterly devastated ... We had been talking about the fundamental freedoms of the Belgian constitution, freedom of
TOURSBYLOCALS RESPONSE: Sarah is Joyce's colleague - she specializes in Brussels food tours. The customer agreed in advance to have Sarah do this tour.