Robert ZobelHillsboro Beach, FL, United States
Extremely knowledgable but focused her comments on areas where she discerned we had the greatest interest. Giovanna went out of here way to make sure we got the full experience from our tour, even though it ran a little longer than we had planned.
an excellent tour with a charming, helpful and extremely knowledgeable lady -- highly recommended
Our guide Giovanna was fabulous, knowledgeable, enthusiastic, and provided a lovely tour. I give a low rating as I don't believe there was value for money. On top of the U.S $497, we had to pay for tickets and for queue jumping.
TOUR GUIDE RESPONSE: Dear Katie, It has been a pleasure for me to guide your nice family around Venice and to try to adapt the tour to your expectations and needs. I am a little bit sad though, for having received a low rate. In the tour description, it appears clearly what is included and what is not included in the tour. It was stated that extras like the entrances to the museum and to the church were not included. Thank you for the feedback I hope you had a safe trip back home! Giovanna