Mitsu was a very efficient and friendly guide. He was at our hotel ahead of time and brought us back to the hotel on time. We did not feel rushed at all and was very open and flexible to changes and our requests. He's very knowledgeable and spoke good english allowing him to communicate with us with so much comfort.
TOUR GUIDE RESPONSE: Thank you for your excellent comments. I'm very happy that 2 of you enjoyed the Kyoto tour with me. I always try to accommodate my customer's requests.
Debbi DavisUnited States
Mitsuyuki is a great guide! He picked us up early, took us to some great sights in Kyoto, was considerate of the physical limitations of some of the people in our group, and very knowledgeable. His English was excellent, and he is a very safe driver. Make sure you are aware of the additional charge for tolls that will have to be paid at the end of the tour. We highly recommend Mitsuyuki!
TOUR GUIDE RESPONSE: Thank you, Debbi-san. I’m happy to hear that you enjoyed a Kyoto tour with me. Tours with me are very flexible. I always try to accommodate my customer’s requests as much as possible. Please come back!
Beth PodolUnited States
Friendly--at lunch chatted baseball with my father but wished he had said more about the history/culture without us having to ask. Helpful--When we needed help getting the wheelchair over a curb he was there to help us Understanding--Due to things not under his control we had to cut the tour short Driving skills--quite good/excellent especially on the small roads. On time which is always appreciated
TOUR GUIDE RESPONSE: Thank you, Beth-san. I'm happy if you enjoyed a Kyoto tour with me. It was difficult for me to accommodate your requests to tour Kyoto with your father in wheelchair. I tried to meet your requests as much as possible.
TOUR GUIDE RESPONSE: Thank you for having the Kyoto tour with me. Please come to Kyoto again.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Sally PilcherUnited States
Minimal information was shared about where we were.
It was a great tour from Osaka to Kyoto and Nara in a day with Mitsuyuki who was very accommodating and friendly. He has a lot of knowledge on the places we visited and great to learn the history of those places. Thank you again for a lovely day although we had rain all day long. I would highly recommended Mitsuyuki services.
TOUR GUIDE RESPONSE: Thank you very much for your excellent comment. I'm going to study more about my job and tours, and try to accommodate my customer's requests. I'm very happy when I hear that my customers enjoyed the tour with me.
Alicia AndrewsUnited States
TOUR GUIDE RESPONSE: Thank you for your excellent rating.
Mariano NapaUnited States
We had a wonderful and memorable experience with Mitsuyuki. He is very punctual. He drives his own van which is very clean. He was very flexible about it our last-minutes changes to our itinerary. He made us feel welcome and not rushed. He never gets tired of driving. He is polite, but intelligent - he is very knowledgeable about the places where we went, including the Nishiki Market. He has a thorough knowledge of Kyoto's local streets and traffic patterns to avoid heavy traffic. Highly recommended!
TOUR GUIDE RESPONSE: Thank you for your excellent comment. My experience as a taxi driver in Kyoto for 4 years is very useful to my present job as an English tour guide in Kyoto. I'm always trying to accommodate my customer's requests. I'm very happy to hear that you enjoyed the Kyoto tour with me. Please come back to Japan.