Neal NeilingerUnited States
It was our first day in quito, and first impressions always mean a lot. We were indeed very fortunate to have Elizabeth as our guide who gave us a wonderful tour and a perfect introduction to your beautiful city. Never felt rushed or hurried and she actually spent extra time with us above and beyond what the tour specified. We will be back!!
TOUR GUIDE RESPONSE: Dear Neal Thanks for your comment, It was a pleasure for me to show you my city, both of you are fantastic people. Elizabeth
Linda EricksenUnited States
I was met at the airport and taken on the city tour and both of these were great. However, when I was suppose to be picked up at my hotel and returned to airport, I was picked up in a old car with no seat belts, and this unsafe feeling car took a back curvy road rather than the main highway. When I asked the driver to get back on the main road he simply started running red lights and speeding on the curves. If the original driver couldn't keep the commitment for return, he should have called a real taxi.
TOUR GUIDE RESPONSE: Dear Linda I apologize for the bad experience you had in that car, I didn't know that the driver couldn't come that morning and He changed my plan sending another person who I don't know in a old car. I really feel bad for this but I already changed my coworker to be sure that this never is going to happen again. Thanks for your comment because this help me to improve my job and the service that we offer. Thanks, and sorry again. Elizabeth.
George CloydUnited States
My wife and I had an Old City Tour of Quito yesterday with Elizabeth B. We rate this a 5. We had never been to Ecuador and Elizabeth brought the history and culture alive to us in an informative and highly engaging way. George and Susan Cloyd
TOUR GUIDE RESPONSE: Dear George, Thanks for your comments, You and your wife are really lovely people, I enjoyed the time with you showing my city. Have a fun in Galápagos. Elizabeth