Jason McConnellLos Angeles, CALIFORNIA, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
TOUR GUIDE RESPONSE: Thank you!
Peter DrakeUnited States
Sergio did a great job for us on Capri... we saw a lot, he was flexible, friendly and interesting.
TOUR GUIDE RESPONSE: Hi Peter, thank you very much for your comment, It is very much appreciated.