Charles T.United States
Cynthia is extremely knowledegable, personable and knows Zurich very well. Her English is excellent, as she is originally from the United States. She is very professional and has a sparkling personality. I highly recommend her as a tour guide for Zurich.
Robert WagonerColumbus, OHIO, United States
Among the best tours and tour guides we have experienced, and we have enjoyed every tour with ToursByLocals. Cynthia was the perfect guide. Efficient, organized, knowledgeable, enthusiastic. We particular enjoyed the group lunch at a top place that she recommended that took care of us very nicely.
TOUR GUIDE RESPONSE: Dear Rob, Thank you again for joining me and for taking the time to complete the feedback. It was a pleasure to meet your traveling companions and spend time together. Warm Regards, Cynthia
Ken LevinUnited States
TOUR GUIDE RESPONSE: Dear Ken, Thank you to you both for joining me in Zurich. It was a pleasure getting to know you and show you the city. Warm Regards, Cynthia
Cynthia was amazing to deal with beginning to end. She was great for our kids and our family. We saw so much of Zurich and she kept it fun and interesting. You sort of felt like you were walking around the city with a friend. I'd book her again for sure.
TOUR GUIDE RESPONSE: Dear Tannis, Thank you again for coming along with me on your Zürich visit. It was a great pleasure to show you the city! I hope that you returned to the airport with plenty of time to eat and relax before your flight home. Best wishes, Cynthia
George EllsUnited States
We had an excellent tour with an excellent tour guide. She tailored the tour to meet our interests. We followed one of the tour guide's recommendations for a place to eat dinner and were very pleased. Zurich is an interesting, clean, and charming city.
Charles P.United States
Cynthia was excellent and very very personable. Highly recommend her. Educated in US but had vast knowledge about Zürich.
TOUR GUIDE RESPONSE: Dear Charlie, Many thanks for taking the time to write a generous review. It is always a pleasure to meet such a fun loving group of friends! Warm Regards, Cynthia
Matthew M.United States
A great tour that provided a highlight of the city in a short amount of time. Cynthia is very knowledgeable and engaging.
TOUR GUIDE RESPONSE: Dar Matt, Thanks for taking the time to submit the feedback. I truly appreciate it! It was a pleasure to meet you and your family. I hope that you enjoyed the show in Prague. Gratefully, Cynthia
Debra PulosUnited States
Cynthia is an excellent guide, it was like walking the city with a friend. Her passion and knowledge was so unassuming and pleasing to be around. We could have spent the entire day with her. Maybe next time! PS her recommendation we take the train to Uetliberg after our tour was perfect.
TOUR GUIDE RESPONSE: Dear Deb and Chris, It was absolutely wonderful to meet you and spend time together. Thank you for taking the time to write a review and I hope that you enjoy the remainder of your trip. Gratefully, Cynthia
Norman HaueisenUnited States
Would highly recommend Cynthia, traveling with teenagers. Cindy did a great job in explaining the history, growth and important factors that lead to Zurich being the economic center of Switzerland. Saw beautiful churches, buildings and waterways, plus there significance. Also, learned what is like to live in Zurich today with a family. Would highly recommend any family from the United States hire Cindy to maximize your time in Switzerland.
TOUR GUIDE RESPONSE: Dear Norman, It was my pleasure to spend time with you and your family in Zurich! Thank you very much for taking the the time to write this generous feedback, I am very appreciative. I hope that you enjoyed the rest of your holidays and wish you a wonderful summer. Gratefully, Cynthia
Linda AndersonUnited States
Cynthia was awesome! We followed her directions for taking a cab to the train station where we were to meet her for our requested customized tour. Cynthia wove the history of the region into the explanations of the sites and paused for us to record our adventure with photos. She was warm, friendly, and personable. We especially enjoyed learning about her family and way of life in Zurich. She made sure that we understood the train system for safe travel to Lucerne. Our thanks, for a memorable AM!
TOUR GUIDE RESPONSE: Dear Linda, It truly was a pleasure to meet you and Ron! Thank you for spending time with me and for providing the feedback. It is greatly appreciated! I hope that you enjoyed the rest of your travels. Gratefully, Cynthia
Tricia H.United States
Our party of 4 adults retained Cynthia for a walking tour of Zurich through Tours by Locals. In addition to being extremely knowledgeable about the history of Zurich, Cynthia made sure that we visted all of the "must-sees" and suggested some great spots for meals and cocktails as well. It was a great kick-off to our time in Zurich, and we will be retaining her for Basel as well. Highly recommend. A+++++
TOUR GUIDE RESPONSE: Dear Tricia, Thank you so much for taking the time to write this review. I really appreciate it. I am so glad to hear the cruise went well. It was my pleasure meeting and spending time with you all. I know I will be in Florida in the near future and if I find us in the Miami area I will be sure to let you know. Gratefully Yours, Cynthia
Marguerite CrawfordUnited States
Cynthia gave our family a wonderful tour of Zurich. She was very knowledgeable and informative. We highly recommend her for tours of Zurich! Thank you Cynthia!
TOUR GUIDE RESPONSE: Dear Peggy, Many thanks to and your family for joining me on your visit to Zurich. It was my pleasure. I wish you all a wonderful time with your remaining days! Warm Regards, Cynthia
Tram Anh NguyenCanada
I decided last minute (Sunday) to book a private tour of Zurich. I contacted Cynthia who responded to me immediately the following day (due to the time difference). With a couple of emails, she came up with a customised schedule to fit my needs welcoming additional colleagues of mine. On the Tuesday, we had a wonderful tour of Zurich, she made sure everyone's questions were answered and pointed out special landmarks and places to buy souvenir. My only regret is not having more time to visit Zurich.
TOUR GUIDE RESPONSE: Dear Tram, Thank you for taking the time to write your feedback. I greatly appreciate it. Also thank you to you and your colleagues for sharing the afternoon in Zurich with me. I wish you an enjoyable stay in Zurich. Warm Regards, Cynthia
Maybelle VilladolidUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Maria D'ArrigoUnited States
After contacting my clients in Zurich to see how the tour went, they informed me that they absolutely enjoy Cynthia's tour. Thank you and I am looking forward to using you again for future customers. (Maria D'Arrigo, travelers' agent)
TOUR GUIDE RESPONSE: Dear Maria, Thank you for taking the time to write the kind feedback. It was a pleasure to tour Carl and Patricia through Zürich. Kind Regards, Cynthia
Lars R.United States
Cynthia is a great Zurich guide. She is very knowledable and made getting to know the city fun and interesting!
TOUR GUIDE RESPONSE: Dear Lars, Many thanks to you and your family for touring Zürich with me. I hope you enjoyed the rest of your time in this charming city! Warm Regards, Cynthia
Charles BowenUnited States
I wasn't able to make it, but our friends felt the tour was a highlight for their visit to Zurich.
TOUR GUIDE RESPONSE: Dear Charles, Thank you for remembering and taking the time to write this feedback. I am sorry you were not able to join us on the walk and hope you are doing well. Warm Regards, Cynthia
Lynn GabrielUnited States
Cynthia did an excellent job showing us central Zurich. She is very well informed and enthusiastic about her adopted city. She is professional, courteous and we especially loved the fact that she is American and we did not have to struggle with an accent!! Recommend her highly.
TOUR GUIDE RESPONSE: Dear Lynn, Many thanks for touring with me and for your kind feedback. It was my pleasure to show you both this charming city. Warm Regards, Cynthia
Had a great Sunday morning chat and walk with Cynthia, whose expertise is art and history. For churches that were closed for Sunday services, she told me which ones to return to later in the day for particular features, e.g. the Chagall stained glass in the Fraumunster. She pointed me in the right direction to use trams to visit places I was interested in for the balance of my one day in Zurich. She also followed up later with names of small, well-located hotels for my next visit. Thanks, Cynthia!
Steven LevineBoca Raton, FL, United States
TOUR GUIDE RESPONSE: Dear Steve and Barbara, Thank you for touring Zürich with me and for taking the time to do the rating. I hope that you found something to your liking at the Heimatwerk shop ( and that you found the shop). Warm Regards, Cynthia
Mitchell DubickUnited States
We had a fabulous tour of Zurich by Cynthia T. Cynthia was very knowledgeable about history, current events and sites. More important she relayed her information in interesting stories and fun tidbits. She tailored the tour to some specific requests we made and that was appreciated. Neither rain nor wind stopped her as she protected us from the elements. We also learned about local life and she answered every question. We recommend Cynthia with great enthusiasm. Julie mitch Arlene and marty.
TOUR GUIDE RESPONSE: Dear Julie and Friends, Thank you for your kind feedback and for joining me on a rainy day in Zürich. It truly was my pleasure to show you the town. I wish you all the best. Warm Regards, Cynthia
Stephen GreenbergUnited States
Personable, knowledgeable and accommodating.
TOUR GUIDE RESPONSE: Thank you again for allowing me to show you Zürich. I appreciate your kindness and interest, I wish you well on the rest of your journey. Warm Regards, Cynthia
Jim SchillerUnited States
Cynthia was wonderful. She was very knowledgeable, very personable and did a great job despite the rain. Would highly recommend her
TOUR GUIDE RESPONSE: Dear Jim, Thank you again for touring Basel and Zürich with me. It was my pleasure! I appreciate your group's interest and engagement despite the rain we encountered. Warm Regards, Cynthia
Douchka NorenUnited States
Cynthia is an excellent guide. She is American born which makes her English perfect. She is very knowledgeable. Delightful person. I can highly recommend her. I would give her 5 stars but the system does not work.
TOUR GUIDE RESPONSE: Dear Douchka, Thank you for your kind feedback. It was a pleasure to spend time with and get to know you. I wish you wonderful adventures in Switzerland. Warm Regards, Cynthia
Julie DennisLondon, United Kingdom
Cynthia was extremely informative of Zurich and surrounding areas, she was a pleasure to spend the morning with, giving expert knowledge of the history of the region. Would highly recommend using Cynthia.
TOUR GUIDE RESPONSE: Dear Julie, Thank you again for your booking and taking the time to write this positive feedback. It was my pleasure to spend the time with such an engaging group of people. Warm Regards, Cynthia
Sandra StrombergUnited States
Cynthia gave a wonderful tour of Zurich! We had a great time, walking and talking, as she showed me the highlights of this beautiful city. She is very knowledgeable and provided so much interesting information that I would not have known if I'd toured the city on my own. She has a lovely, congenial personality and when we parted after only three hours, I felt like I was parting with a well known friend. I highly recommend Cynthia!
TOUR GUIDE RESPONSE: Dear Sandra, Many thanks for the kind review. It was great fun to spend time with you and show you a piece of Switzerland. Warm Regards, Cynthia
Cynthia was a lovely guide.. We spent an enjoyable afternoon with her. she was fun and lively and showed us around with great enthusiasm. Highly recommended.
TOUR GUIDE RESPONSE: Thank you so much for taking the time to send this feedback. I very much enjoyed my time with your family.
Barbara BernsteinUnited States
Tour was comprehensive and informative. Cynthia was knowledgeable and charming and we would without hesitation recommend her services
TOUR GUIDE RESPONSE: Dear Barbara, Thank you for taking the time to write the positive feedback. I enjoyed my times with you and hope you have a wonderful stay in Zürich. Gratefully Yours, Cynthia
Leslie ChaseUnited States
Cynthia was a delightful guide! Her deep knowledge of the history of the city and region added much to the tour. She was prompt, solicitous, and engaging. P.S. We have used Tours By Locals Guides in Canada, Spain, Portugal, Italy, Turkey and have not been disappointed- all were fabulous!
TOUR GUIDE RESPONSE: Dear Leslie, Thank you again for touring Zurich with me, it was truly my pleasure. I also am grateful for you taking the time to write the positive feedback. Warm Regards, Cynthia