Ken's guidance means our family can now confidently use the Tokyo"s rail and subway system. We had a fantastic first day in Tokyo, with Ken explaining Tokyo's transport history while showing us some famous sites. I would recomend this tour to all families visiting Tokyo who want a stress free introduction to the city. Ken's help booking the bullet trains to/from Iiyama (for the skiing part of our holiday) has made this a stress free holiday.
Ken was waiting for us at the hotel. He listened to our needs and tailored the tour accordingly. He showed us the logistics of buying travel card and how to top it up. He helped us to organize our bullet train tickets. He is fluent in English and a joy to share the day with. We saw so much in one day. We would highly recommend Ken and suggest a tour on your first day to help navigate the rest of your stay in wonderful Tokyo.
Patricia McMahonUnited States
I have done a lot of traveling in my life, but the transportation system in Tokyo was stressing me out just looking at the train and subway maps. That's why I hired Ken. He spent the entire day showing us the easiest ways to use both the trains and subways in Tokyo. I had a list of places we wanted to visit during our stay in Tokyo and he patiently showed us everything on the list. The next 2 days in Tokyo were stress free, thanks to Ken. Don't hesitate to hire Ken.
Jon EkdahlUnited States
Ken T proved Tokyo can be enjoyed despite torrential rain taking maximum advantage of the subways and interior malls. Ken also convinced us to have confidence to use the subway system on our own, without a guide. Ken is full of interesting information about Japanese culture, Tokyo generally and interesting architecture. Ken is easy to converse with in fluent English.
Sandra (Sandy) EstersonUnited States
Ken was very interesting and friendly. We enjoyed walking around Tokyo with him.
Joel PlattUnited States
Ken was an excellent guide. This tour was a great value. Not only did we learn about Japanese history and culture but ken was extremely knowlegable about architecture and the mechanics of the transit system. He was very patient in teaching us the metro system which, although similar to Paris, chicago and NYC, differs is some important ways because of the public and private nature of the system. We applied that knowledge during the rest of our stay in Tokyo. Thank you Ken.
Great. As per previous comment
What a way to see Tokyo. Ken was flexible, professional, knowledgeable, answered all our questions, new his subject and new every nook and cranny of this great city. We went to parts of Tokyo that tourists don't see and this was truly a highlight of our two day sojourn. Well done Ken we were sorry to leave you.
KEN was absolutely fantastic ! His tour was very informative, he was highly adaptive, provided us with many usefull tips, he explained to us so many things we wanted to know about the Japanese lifestyle, economy and history ! He took us to a quaint restaurant made for locals where everything was written in Japanese and helped us all the way throughout. We felt very at ease and secure in this huge city as his knowledge and care were brilliant. We highly recommend Ken for all your Tokyo tours !
Drew MillerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Sophie CutlerUnited States
Ken was very knowledgeable and friendly. I learned so much about Japan and Japanese culture from him during the tour. He's a great guide and very helpful in helping to understand the Tokyo rail system.
Ken was an absolute pleasure to travel around Tokyo with. He was very knowledgeable about the city and the history
Martin BriggsUnited Kingdom
Ken met us at our hotel our first day in Tokyo. We are now experts at using the metro, the shinkansen and local trains. He took us to the ticket office and helped us book the long distance trains for our three weeks. He showed us how to read the metro map and all the signs at the stations and how to find the right line, platform and exit. He took us to all the places we were going to visit during our stay and a few more. Highly recommended.
While we did not do the public transit tour, Ken was extremely flexible and gave us a wonderful tour of different parts of Tokyo. He is very well informed on Tokyo and Japan. His English is excellent. He is a good listener and was able to show us what we wanted to see, as well as make numerous other suggestions.
Ken was just great! Very good English skills, on time and flexible to meet our tour requirements - He was really valuable to us showing Tokyo around given our limited time availability. Could not be better!
Jack B.Baltimore, MD, United States
Ken was great and highly knowledgeable of Tokyo. We moved around by public transport which allowed us to see a lot in one day. Very nice man and also very easy to understand. We highly recommend him.
We really enjoyed our day with Ken. He helped us become familiar with the Tokyo train systems and gave us a lot of useful tips for getting around. With Ken we were able to see so much more than if we were trying to find our own way around. We started with a visit to Tokyo Skytree and then embarked on a day filled with amazing cherry blossoms around the Imperial Palace and at Shinjuku Gyoen National Garden, before exploring a number of city suburbs. Ken really help us get our bearings in Tokyo.
Juhi MoonUnited States
Ken was a great guide. He allowed me to create my own itinerary and was able to get it all done. We had a great time with Ken. He is very nice and informative. I would definitely recommend Ken as a guide. He made transport around very easy as well.
Sandra KobayashiUnited States
5 stars! Ken is knowledgeable, patient, flexible and accommodating. With Ken's guidance we saw more in 4 hours than we could have in 4 days on our own. I highly recommend Ken!
Ron MirrUnited States
Martin RimmerUnited Kingdom
Excellent, well informed and entertaining. A great way to efficiently see Tokyo (or any other strange city) as our guide's knowledge made for a logical and well thought out route some of this enormous city's main sights. Recommend to anyone, especially our guide Ken.