Connie GoinsLoveland, OH, United States
Nadav was nice and the tour was OK. Things I wish were better ... we stopped for lunch which took way to long and nothing special about it at all. Would have rather had a quick stop with more authentic food and got back to the tour. It was a slow start too. Kind of walked slow and seemed to jump around a bit till he got into a groove. I know the rain probably stopped some of the tour but it was still just OK.
TOUR GUIDE RESPONSE: Dear Connie, I apologize that you didn't have a better experience as you describe, I usually do big effort to serve my customers and give them the Best Berlin experience, I am aware of the resources being invested in my service and the effort we did before to fit it with your needs, so first of all my sincere apologies. I assume also that the weather conditions plus the late connection from the port didn't contributed to our tour experience. Sincerely Nadav
Hank KuykendallUnited States
It is always important to describe the type of tour you are hoping to achieve, this is where I failed. The tour centered around Nazi Germany, of course this is a very important aspect of Berlin however it was not our focus. We wanted the tour to include many of the architectural achievements of Berlin. During the tour I mentioned this to Nadav and it did not seem to make a difference. He is a very nice guy and very enjoyable to be around.
TOUR GUIDE RESPONSE: Dear Hank, First of all it was a pleasure to guide you and I enjoyed the almonds! Second I apologize in advance if your needs where not met in my tour, I try always to address my customer needs and if for the reasons you mentioned there was no match for you I can only consider that for my next tours! good luck and Take care!
John GellerUnited States
Nadav is an outstanding guide who provided four of us with a great tout of Berlin. In 3.5 hours walking, Nadav presented history fairly, giving us with a far better grasp of Berlin and German history than we previously had. We were able to visit many historical sights and given full explanation of each sight's importance. All four of us highly recommend Nadav and Toursbylocals.com for a great experience.
TOUR GUIDE RESPONSE: Thank you all for a great tour and the reference ofcourse! its a big plesure to see the reflection and curiosity in the eyes of my clients and to know that the time i spent learning the history of Berlin can move souls! Thanks again!
Dara SiglochUnited States
This is a must do your. Very informative and educational. Nadav was outstanding. We highly recommend this tour.
TOUR GUIDE RESPONSE: Thank you Dara, was a pleasure to guide you and the family, enjoy your stay in Germany and come back to visit again (:
Dean ConnerUnited States
TOUR GUIDE RESPONSE: Thank you Dean for your rating, was pleasure to guide you!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Lynn BroderUnited States
TOUR GUIDE RESPONSE: Thank you Very much Lynn for the 5 star rating!