Debra HaffeyUnited States
Susanne was a great guide. My absolute favorite experience was our visit to a small Vienna cafe for Viennese coffee and sweets. We met the owner who was charming. We were with Susanne for two days and toured the must see sites including the Belvedere.
TOUR GUIDE RESPONSE: Dear Debra, thank you so much for rating my tour! I am very pleased that you liked the tour. So did I. And yes, the owner of the Cafe Hawelka is very charming .. haha.. despite his 85 years of age. I wish you and your husband a safe trip back home to the US. Susanne
Wendy G.University Park, MDM, United States
Susanne was very accommodating to our special needs and a delight to work with. Her professional translation skills were an added bonus. We highly recommend her services for anyone coming to Vienna. Thank you, Susanne.
TOUR GUIDE RESPONSE: Dear Wendy, it was a delight working with you and Brian too! Good luck with your WORDS art project. Susanne
James NachazelUnited States
Susanne is a wonderful guide- so knowledgeable and pleasant. We covered a lot of ground but never felt rushed. The pace was perfect. We now have a much deeper appreciation for the history of Vienna. We highly recommend Susanne. Her English is perfect and she tailored the tour to our areas of interest. We had a wonderful morning with Susanne!
TOUR GUIDE RESPONSE: Dear James, thank you so much for rating the Must-See-Sightseeing tour. It was wonderful to tour with you and Patty. I am glad I could instruct you on European history and also add the Bohemian aspect of Austrian history. I wish you a safe onward travel and a safe return home! Susanne
Harvey RubensteinUnited States
TOUR GUIDE RESPONSE: Dear Harvey, very nice of you to rate my tour so favorably. It was a pleasure meeting you and Lisa and touring in Vienna with you! Have a few more exciting days in the city and enjoy its rich culture and musical heritage, Susanne
Our tour with Susanne really helped us get a better sense of Vienna. We were on a river cruise so did the cruise tour in the morning and then spent the afternoon with Susanne who was able to add much more depth as well as showing and taking us places that we certainly would not have found on our brief time in the city. It was a pleasure to work with Susanne.
TOUR GUIDE RESPONSE: Dear Darlene, thank you so much for rating my tour! It was a pleasure getting to know you and your husband. All the best, Susanne
Ronald RabkinUnited States
TOUR GUIDE RESPONSE: Dear Ron, thank you for taking the time to rate. I had a great time yesterday with you and Julie. I appreciated your profound interest in European history and your high level of historic education. Have a great continued stay in Vienna! Susanne
Susanne W was amazing! Flexible, personable and professional! Could not have had a better Vienna experience. 5 star!
TOUR GUIDE RESPONSE: Dear Dani, thank you for your great review. It was a lot of fun to meet you as another Austrian-American like myself and have a fun tour with your family and friends. The kids very adorable, all of them. Have a safe trip home! Auf Wiedersehen, Susanne
Susan FullerUnited States
Susanne was a wonderful tour guide! I've booked tours through ToursByLocals for the past 6 years. I think by now I know a great guide. We are a family of 4. I have a 14 year old and a 18 year old. Susanne planned a wonderful tour ~ that was enjoyable both to the adults and the children. Suzanne went above board. She called and booked us a table for the apple strudel show (we would have had a very long line) and went to the subway after the tour to help us get tickets (huge help and tour was over)
TOUR GUIDE RESPONSE: Dear Susan, that is such a wonderful review. It just made my day! I had such a great time with you and your family that I loved setting you up in Vienna.. I am glad you all could enjoy your stay in Vienna to the fullest. Susanne
Jeannie S.United States
In a three-hour walking tour, Susanne showed the four of us major sites of Vienna. She kept us moving while reviewing history, architecture, and religion, while avoiding crowds of tourists! We stopped to sample schnitzel, and Vienna coffee and Sacher-Torte. She recommended places to shop for authentic Austrian souvenirs. Susanne is a true professional who knows how to keep everyone engaged. You will not be disappointed!
TOUR GUIDE RESPONSE: Dear Jeannie, thank you very much for your kind review. I had a wonderful afternoon with you and your family! All the best on your further travel, Susanne
Terry WittlerUnited States
We enjoyed our morning with Susanne. Her knowledge of Austrian history was excellent and very interesting. The tour of the Treasury was educational. In addition to the sites we visited, she gave us excellent suggestions for the rest of our stay in Vienna. She also provided suggested reading materials and films to watch before our visit.
TOUR GUIDE RESPONSE: Dear Terry, thank you for reviewing the tour. I am happy that your group enjoyed my sightseeing tour. All the Best, Susanne
Kerry WangbergUnited States
We had Susanne for four tours in Vienna over four days. What a great lady. Very outgoing and friendly. Always sought to engage us and not just lecture. Always included our 22 year old daughter in the conversation. It's the most we've ever seen our daughter enjoy museums! Susanne is very knowledgeable, professional and tells us "the rest of the story" so we had a good background in what we were seeing. And, on top of everything, she has a great sense of humor. Thanks, Susanne. Kerry, Elaine & Rebec
TOUR GUIDE RESPONSE: Dear Kerry, I was so happy to explore Vienna for four full days with you and your family. What a great way to explain all of Vienna's history and art in detail. I totally enjoyed the company of the three of you, and all the jokes we had together. Humor always works two ways.. by the way, how is your new job at Vienna's Applestrudel Show coming along?? You qualified so perfectly.. Susanne
Renee CapriolaUnited States
For our first time in Vienna, Susanne gave us a wonderful introduction. She not only showed us the "must see" sights of Vienna, she contacted us several times before and after the tour to find out what we wanted to see with her as well as what she thought we should see for the rest of our stay. We highly recommend her for whatever type of tour you would like...history, architecture, religion, culture, food, etc...since she gave us a little taste of all that and more wrapped up in a half day! Renée & Rich
TOUR GUIDE RESPONSE: Dear Renee & Rich, how nice of you to take the time to write a great review for me. I am so pleased you liked our little afternoon together and you could benefit from some general advice for Vienna. I fully enjoyed my time with you. All the best for the two of you! Susanne
Louisa ShinglerUnited States
Suzanne is knowledgeable, friendly and accommodating. She communicated in advance and tailored the tour to our personal interests. In addition to historical and cultural information Suzanne also provided tips about activities and events that are not part of the usual tourist agenda. In particular we appreciate that Suzanne was an enthusiastic guide despite the fact that our tour was on one of the coldest days of the Vienna winter. We would certainly recommend Suzanne to other travelers.
TOUR GUIDE RESPONSE: Dear Louisa, thank you for taking the time to write me a very nice review! The cold weather could not keep me from fully enjoying my tour with you and your lovely daughter Rachel. I wish Rachel all the best with her studies in France and you a safe trip home! Susanne
John SprieserUnited States
Susanne is terrific. I mis-booked and on the day of my visit, I discovered same and called Susanne, who changed her schedule to give me an abbreviated tour later that day. What a break! Her English is impeccable, she's personable as can be and gave me an excellent tour of the inner city, with a running historical commentary that informed and in some ways changed my preconceptions. You cannot do better than Susanne.
TOUR GUIDE RESPONSE: Dear John, thank you very much for this brilliant review. It will definitely make my day. I enjoyed my time with you very much too and I was happy to help you make the most of your day in Vienna! Susanne
Alka ShahUnited Kingdom
Sussane was a fantastic guide and very knowledgeable - I would never hesitate to use this guide or recommend her
TOUR GUIDE RESPONSE: Dear Alka, believe it or not, I miss you ladies. I was at NENIs yesterday, ordered the same salad we did, and thought about all of you. Have a lovely Christmas season!
Virginia W.United Kingdom
Susanne is a delight, knowledgeable, charming and a joy to be with. Our visit to Vienna was enhanced enormously by the tour, we are so pleased we booked it. We also appreciated all the information Susanne sent before, it was so helpful. I have no hesitation in recommending this tour.
TOUR GUIDE RESPONSE: Dear Virginia, dear Gordon, it was a delight for me too too. I am very glad that I could help make your stay in Vienna a very enjoyable one. All the best, Susanne
Nily ArieUnited States
Susanne was wonderful. Very knowledgeable, extremely friendly, she even won my 15 year old teenager over. I highly recommend this tour.
TOUR GUIDE RESPONSE: Dear Nily, thank you very much for your nice review. It was a pleasure to spend a morning with your family in Vienna! Warm greetings to everyone, Susanne
Susanne was very friendly and knowledgeable. She also adjusted the tour according to our preferences and weather. She also helped us really nicely with table reservations to popular restaurants and cafes.
TOUR GUIDE RESPONSE: Dear Tuomas, thank you very much for taking the time to write a nice review. I am glad you and Lentia enjoyed our tour despite the rain! Yes, we were surprised by the rain but managed to make it work out with just a few alterations. I wish you a safe trip home and a happy reunion with baby Oskar and so much joy with one more sweet baby to come around Christmas! Best regards, Susanne
Adrianne MalaskyUnited States
This was our second tour over two days with Susanne. She worked with us to craft a tour to complement the Jewish Tour the prior day and so that we could see some major sites in Vienna. Susanne took us to the Schonbrunn Palace and gave us a tour in the palace to sites that tour guides get preference for. She also took us to places in the garden that we definitely would not have seen on our own. Susanne is a great guide!
TOUR GUIDE RESPONSE: Dear Mitch, thank you so much for taking the time and writing a nice review on our tour. It was a pleasure have gotten to know you and Adrianne. Please send my regards to you mother, a toursbylocals colleague! Susanne
Cindy BellanUnited States
Our family visit to Vienna was short so we used tours by locals to get a basic must-see sites. Susanne was our guide and we wouldn't have seen or learned as much if we had several days to explore. Susanne is welcoming, charming and intelligent. She included our two daughters (17 and 19 years old)in conversations and captivated their attention. We would highly recommend Susanne as a tour guide.
TOUR GUIDE RESPONSE: Dear Cindy, thank you for you kind review. I have to say, your family had a great energy and I had a wonderful time with all of you! Best regards from Vienna, have a happy "Big Celebration", Susanne
James MurphyUnited States
What a treat to go on a tour with Susanne. She gave my wife and I a wonderful city tour of Vienna. It was very personable and Susanne was so well informed! We felt honored to have been given the tour by her.
TOUR GUIDE RESPONSE: Dear James, thank you for your kind review. It's nice of you to have taken the time. The honor and pleasure was all on my side, as it is always exciting to have guests who are very interested in history and art! All the best to the two of you, Susanne
Julie WilliamsonUnited States
This tour was wonderful. Susanne provided us with a tour we will all remember. From the history of Vienna told in excellent English, to the culture of the Viennese, Susanne answered all of our questions with facts and humor. She is excellent and I highly recommend this tour and this guide. We have taken 4 tours while here in Vienna, all good but this was hands down the best!
TOUR GUIDE RESPONSE: Dear Julie, you totally made my day with this awesome review. All the best to everyone! It was great to have met your wonderful family. Susanne
Susanne had a really nice manner, was great with the kids, and the tour was really informative and interesting. I would definitely recommend Susanne to anyone.
TOUR GUIDE RESPONSE: Thank you Nick for the great review! Pls say hello to everyone, it was so much fun with all of you.
Gordon PearceUnited Kingdom
We found Susanne to be an excellent and well informed guide. She shaped the tour to cover our personal interests and and made reservations in advance at places we planned to visit so we did not have to queue on the day.We had interesting discussions about Vienna's history both past and present and found her to be really good company. Her English is excellent and would warmly recommend her to anyone looking to see and learn about Vienna without it becoming a boring experience! Gordon Pearce England
TOUR GUIDE RESPONSE: Dear Gordon, thank you very much for your kind review. I am so very pleased that you liked my tour. I found that our time together was very precious. All the best to you and Sheila! Warm regards, Susanne
Shasta JohnsonUnited States
TOUR GUIDE RESPONSE: Thank you, Shasta!
Lisa CasolinoUnited States
Susanne was a very pleasant ,thoughtful and lovely person to spend the day with. She is a great listener and we could see how much she loved her country with providing interesting insights and history
TOUR GUIDE RESPONSE: Dear Lisa, thank you for taking the time to write a review. I am glad you liked the city and had a nice time on the tour. All the best to everyone, Susanne
Janet MurphyUnited States
Susanne was a wonderful tour guide and gave us a fantastic Vienna tour. We did this tour from 5:00 pm - 8:00 pm on the day we arrived in Vienna and it was perfect. Susanne showed us many of the major attractions along with little known places. She is very knowledgable and we learned a lot while having a very enjoyable time. Susanne also made reservations for an excellent restaurant that we really enjoyed. We were traveling with our two teenagers and they really enjoyed Susanne and her tour.
TOUR GUIDE RESPONSE: Dear Janet, dear Jim, dear Harper, dear Mac, thanks for reviewing and all the best in the US. For the youth: continue your hard work in school I am sure this will get you in the nice colleges you dream about! Susanne
Lansford IresonUnited States
Yaser HamdanUnited Arab Emirates
Susan is very positive and has good understanding to The need and interest I have on my visit to Vienna . She is one of the best I can recommend to my friends who Will visit Vienna .
TOUR GUIDE RESPONSE: Thank you so much. I had a wonderful time with you. Good luck with everything. Susanne
Arthur GoeppUnited States
Susanne's tour was engaging and easy to spend time with - she would be your friend if she was not your guide. She was informative and knows the history of the city and Austria. Recommend her highly.
TOUR GUIDE RESPONSE: Dear Art, Thank you very much for you nice review. It was my pleasure spending a lovely morning stroll through Vienna with you and Carol. I enjoyed every part of it. I hope you made it back home safe and ready for the holidays! Susanne