Randy LarsonUnited States
Absolutely fabulous! Could not have asked for a better day or guide to show us around! She even ordered up perfect weather. Imagine that.. highly recommend!!
TOUR GUIDE RESPONSE: Hi Randy - You and your family were a pure delight. I'm so pleased to hear that you enjoyed your tour so much and hope you managed to catch the Changing of the Guard yesterday too. Very many thanks for your review and rating - much appreciated! Viv x
Nathan ChapmanUnited Kingdom
Vivien is absolutely amazing and delightful! Her knowledge, experience and fun spirit ensured that my family of 4 (two teenagers) enjoyed a full day of exploration and sightseeing, which included many interesting surprises along the way. We cannot say enough wonderful things about Vivien and how important she was in making our first trip to London truly amazing.
TOUR GUIDE RESPONSE: Hi Nathan - Well, you and your family were a pure joy and a delight to take around London. Just want to say how much I appreciate your wonderful review and tour rating - thrilled to hear that you enjoyed your tour so much. Viv x
Jonathan GeldCedar Park, TX, United States
We had a wonderful one-day tour of London with Vivien. The tour was well-tailored to London first-timers who wanted to get a taste of the city. Vivien is personable and was readily able to answer any questions we had with her wealth of knowledge. We would definitely elect to tour with her again on a future trip to the city.
TOUR GUIDE RESPONSE: Hi John and Joanna - A great pleasure to meet you both and show you the sights, and very many thanks for your kind words and your review which are greatly appreciated. Very gratifying to know that you enjoyed your tour so much. Warmest wishes to you both - Viv x
Guy McReeUnited States
My family of 6 just spent 8 days in London where we were fortunate to spend 4 amazing days with Vivien seeing the rich history of London. Vivien took us through Buckingham Palace, Windsor Palace, The Tower of London, and Hampton Court. Vivien has Blue Badge tour guide credentials which means she has extensive training and certifications. My family had an experience in London we will always remember, and we owe that all to Vivien. We highly recommend you choose Vivien for your London visit!
TOUR GUIDE RESPONSE: Hi Guy - Just delighted to hear that you enjoyed your tours and very many thanks for the rating. It was a pleasure and great fun to spend time with you all and to show you around. Hope you'll be back this way again one day. Viv x
Bryan RhodesUnited States
Vivien is a delightful person and we enjoyed our day in London with her very much. We will definitely call her again when we return to London.
TOUR GUIDE RESPONSE: Hi Bryan - Thank you so much for your rating and for letting me know that you all enjoyed your day in London. It was a pleasure to spend the day with you and very gratifying to know that you all had such a good time. Do come back - we've only just started on London's many treasures! Viv x
I cannot say enough about Vivien!!!! From the moment we met her we knew she was going to be the most incredible guide!!! She was AMAZING! Super accommodating and flexible! She and I had communicated a number of times ahead of the tour and she was extremely helpful in guiding me to a couple of tickets I required for our tour. Her reply and emails were prompt and precise! We had never experienced TourByLocals before and this first time experience was one that will leave us with GREAT memories!
TOUR GUIDE RESPONSE: Hi Patricia - Overwhelmed with your kind words and so happy to hear that your day hit the spot. Thank you so much for your rating too. A real pleasure to meet your family and your chums and delighted to have helped create a very happy day out in London for you all. Hopefully, you'll be back this way again one day. Viv x
Cheryll SimpsonUnited States
Vivien was great! We had a wonderful day in London with the best tour guide!!
TOUR GUIDE RESPONSE: Hi Cheryl - Delighted to hear that you enjoyed your London tour so much and very many thanks for the rating which is much appreciated. Warmest wishes to you all, Viv x
Eric HellmanUnited States
if i could give a 10 star rating for Vivien i would. She is amazing. I have been using Toursbylocals for a few years now and she is by far the BEST tour guide i have ever had. We were hit with some pretty nasty weather in London but she was able to make an 8 hour tour extremely enjoyable and incredible. She really knows where to go and what to see. Her extensive knowledge of the History of not just London but all of European History is incredible and very helpful as you tour the Tower of London and others
TOUR GUIDE RESPONSE: Hi Eric, Wow! Thank you so much for your amazing review which I can assure you is greatly appreciated. Delighted to hear that you and Rachael enjoyed your tour so much despite the bitterly cold weather. You both deserve medals for being so cheerful and receptive despite being frozen for most of the day! Viv x
Chris CloseUnited States
She's certainly a five star. She came on time and ready to go. She was very knowledgeable of the history of this great city and country. Besides all that she was fun, with a great sense of humor. My wife and I have traveled all over the world and never had a better guide.
TOUR GUIDE RESPONSE: Hi Mike and Chris - It was an absolute pleasure to spend the day with you and I'm delighted to hear that you enjoyed your tour so much. Your kind comments have really made my day! Warmest wishes to you both, Viv x
Donna PaineUnited States
Vivien was an exemplary tour guide. She was so passionate and enthusiastic. It was contagious. She was able to engage the interest of all three of our young adult children, which was no small task. We thoroughly enjoyed the tour and highly recommend her services
TOUR GUIDE RESPONSE: Thank you so much for your kind words Donna and delighted to hear that you all enjoyed the tour. For my part, it was such a pleasure to show you London and to spend time (which flew by) with you all. Wishing you a wonderful stay here in the UK and Ireland. Viv x
Carrie MinerUnited States
Our party of 7 (5 adults, 2 kids) were in London for the first time and wanted to see as much as possible. Vivien was a fantastic person to show us around! She is incredibly knowledgeable about the city and it's attractions. She is very fun and personable, like an old friend! We had 3 generations travelling and she knew just the right combo to make it enjoyable for all. Very highly recommend booking with her! Thank you, Vivien!!
TOUR GUIDE RESPONSE: Hi Carrie, So glad to hear that you all enjoyed the tour and I must say that for my part it was a great pleasure to spend a day in London with you! Hope to see you back again one day. Viv x
Alexandre VdovenkoUnited States
I give Vivien 10 stars for the most excellent two-day tour for my 17-year old daughter. We were very fortunate with Vivien. It is impossible do describe in a few words. Highly recommend!
TOUR GUIDE RESPONSE: Gosh - thank you so much Alexandre. Showing Susanna the sights in London was a joy for me, but no matter what you know about your subject, it's all about making your guest happy and creating a great experience, so I'm more than thrilled to hear that she enjoyed herself so much. Hope we meet again one day. Viv x