Sondra HeydtUnited States
Ruth scheduled our tour for 1 pm - 5 pm.She stated that her car was an Audi Q7 fitting 4 adults & 2 children.She showed up in a small Ford. She was very nice but not descriptive enough in the areas we toured.At about 3:00 she started to worry about the traffic at 5 in the port.We invented and sold a product and that started her questioning us continuously about how she could market a product that she wanted to invent. She dropped us off early and that was it. I respectfully request a refund for that day.
TOUR GUIDE RESPONSE: I am very sorry my tour did not meet your expectations and has led you to request a refund. I informed you that my car had to go in for a repair when we met and you stated you were happy to proceed in the hired 2017 Ford C-max 7 seater as it had ample room for the two of you. The tour ended 30 minutes early because you requested to go back to the ship as you didn't want to see some highlights of the tour. I take great pride in my city and ensuring all my travellers have the best experience.
Melody BushUnited States
Ruth is amazing! I would always request her.
Victoria RojoUnited States
Ruth was a great guide and lots of fun! You can tell she really loves her city and sharing it with others.
Judith BanUnited States
Ruth is very friendly and has a big smile. We enjoyed the tour very much
TOUR GUIDE RESPONSE: Thank you for your kind feedback it was a pleasure to meet you al and show you around my wonderful city I hope you can all come and visit again in the future Best wishes Ruth
Marvin LevineUnited States
Maureen GlassUnited States
Ruth was an excellent ambassador and guide for her native city of Liverpool. She was on time and showed us many more insider sights of Liverpool than we ever could have seen on a ship' s excursion. She went out of her way to accommodate us and when we mentioned we were looking for a soccer ball from the Liverpool football team she took us to the stadium and the official team store! Our tour lasted 4 hours and we now have a wonderful feel for the city of Liverpool and would love to come back thanks to Ruth
TOUR GUIDE RESPONSE: Thank you for your great feedback , it was a pleasure to meet you all , I hope you will come back and visit again , Best Wishes Ruth
Joseph BearyUnited States
Maxine BaerwaldtUnited States
Our guide Ruth did an excellent job in taking us though Liverpool! Our tour began with a walk through the city to see the White Star Line (The Titanic) headquarters, now a beautiful hotel. We went to The Cavern, where the Beatles began. Then we drove around and saw many historical sites. Ruth was very charming, nice, and very knowledgeable! We would greatly recommend Ruth to anyone visiting Liverpool!
TOUR GUIDE RESPONSE: think you for kind comments !! It was a real pleasure to meet you all !! Really pleased you enjoyed your day !! Hope you enjoyed the rest of your cruise !!
Our tour with Ruth was great. She showed us everything we hoped to see and more. She also shared wonderful stories of growing up in Liverpool and took us to see things you will never see on a big tour. Thanks so much Ruth...Janet