Denis ColeMiami Beach, FL, United States
Babara was outstanding! She is personable, knowledgeable and flexible. Like being with a friend, not a tour guide. Our driver was also helpful and extremely pleasant. We had an outstanding lunch at Ville d'Este that we would have overlooked without Barbara. The entire day exceeded our expectations!
We had a great day with Barbara. This is a fantastic day trip and should not be missed when you visit Milan.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Frances HuangUnited States
We have Barbara again to take us from Milan to see Lake Como and Lugano. The trip went well and she knew her lakes. We stop at the Villa de Estate , a palace-like hotel for lunch and enjoyed the place and lunch very much. Both lakes are very beautiful and one day trip was really pushing it , but the positive side is ..... we can come back again and enjoy them longer !! Barbara did a very good job for us and we'll recommend her highly .
Robert GondermanUnited States
A very fun day trip from Milan. Lake Como is beautiful. Barbara is very knowledgeable and friendly.
Tracy LeachUnited Kingdom
An excellent guide. The tour was very well planned and organised at the last minute. Barbara designed a bespoke tour of the highlights of the Lake Como area, and organised an excellent driver who was extreme courteous. Highly recommended.
TOUR GUIDE RESPONSE: Thank you so much for your feedback. It’s been a privilege spending the day with you and your nice friends.