Bryan GerstelUnited States
TOUR GUIDE RESPONSE: Dear Bryan Gerstel, Thanks for your rating and review. That means a lot to me. You and your couple Bárbara were very open handed to me, I really felt grateful for all we shared on the walking tour old city Cartagena. I wish you the best in life forever. Warmest regards, Jhon.
Barbara TiedemannUnited States
Jhon is a very polite thoughtful person. The only reservation we had was his accent was sometimes hard for us English speakers including one person with mild hearing loss. We often had to ask him to repeat. This was our third tour with an ESL guide, but by far the most difficult to understand
TOUR GUIDE RESPONSE: Dear Barbara, Thanks for your rating and comments. It will be for me, another apprenticeship on my job. About my accent, I am very passionate guide. I try to be the most reliable person, If one of the traveler (Dean) he couldn't understand me due to his hearing loss, I repeated him the words with very kindness and respect. On the other hand, the gold museum was not available for visitors, I beg your pardon. Thanks again, Jhon.
TOUR GUIDE RESPONSE: Dear Allen Lynch, Thanks a lot for your review. I really appreciate it. I am very grateful for all we shared on the walking tour. Warmest regards, Jhon.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Alan NatterUnited States
Jhon was knowledgeable and very enthusiastic. He and his driver, Eduardo provided my wife and I with an enjoyable day walking the old part of Cartagena
TOUR GUIDE RESPONSE: Dear Alan, It is nice to hear from you along with your wife. I hope the journey on the cruise ship was awesome for you. I want to give the thanks to you for your comments, that means a lot to me. Say hello to your wife Evelyn, both were very kind. All the best. Jhon Rivero