Alfred KamczycUnited States
Lilian was excellent, on time at airport. Very friendly and knows the tour. Super day.
TOUR GUIDE RESPONSE: Thank you very much for the visit...
Lynda MitchellUnited Kingdom
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Marc FriedmanUnited States
TOUR GUIDE RESPONSE: Thank you very much for the visit!!!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Betsy LevinUnited States
Lilian was an excellent guide for both the Brazilian and Argentinian side of the Iguazu Falls. She arrived promptly at my B & B to pick me up (a little too promptly as she forgot she was on Brazilian time), showed me the best places to stand for photos, was able to get great shots for me with my camera, got me past long lines, and suggested good places for lunch on both days that I was with her. A very pleasant and interesting person with whom to spend the day.
A last minute flight cancellation meant that I did not get to Iguazu until the afternoon instead of the morning. Lilian was terrific because after turning up at the hotel at our agreed time, only to be told I wasn't there, she worked out what flight I had to be on and then met me at the airport. Great customer service. Her love of her "office" was reflected in the pride she took in showing me around the Falls and making my tour of this amazing area even more special. Thanks Lilian.
TOUR GUIDE RESPONSE: Thank you Dean, was amazing to receive you here and show this place around. ������
Lilian provided an excellent tour of the Argentinian side of Iguazu Falls. She is very knowledgable and informative on all aspects of a visit here. She is efficient and made recommendations on the best time of day to visit, and on the boat trip I probably would have missed, given the lower circuit was closed. She has a keen eye for birds and the flora of this beautiful park. I would highly recommend her as a very accomplished local guide.
TOUR GUIDE RESPONSE: Thank you John, it was really an amazing day!
This was a really great tour of the Argentinian side of the falls and well worth it. Lilian is a great guide, very knowledgable and always eager to provide as much detail as possible.Also I liked that she keeps the trip route flexible; we came up with a high level route as we got at the park. The time for the trip is pretty spot on depending on the size of your group and how busy the park is. As a final note I recommend going to the in park restaurant at the end as the food options are quite varied.