Ruth SmithUnited Kingdom
Thank you to Roger for considering all our family's needs. We enjoyed sampling the Belgium beer and waffles. It was such a shame that Phoebe's wheelchair chassis cracked and we weren't all able to access all the tour, but Eleanor and Tim did get to shop for Belgium chocolates, learn more about the historical sites of Bruges and Roger ensured that we safely returned to the cruise terminal in time. We hope our unfortunate experience won't deter you from offering accessible tours for other disabled visitors.
TOUR GUIDE RESPONSE: Thanks for your kind feedback, I enjoyed showing you, Phoebe, Eleanor and Tim around in Bruges, and remember the warmth of your family. Thanks also for your tip about the transfer from the cruise ship to the port gate. This is something which I will mention from now on. take care and hope to see you a gain in Belgium ! Best regards, Roger
Devin Chin-LeeUnited States
Roger is a very professional, thoughtful, and well prepared guide. We would definitely recommend him. He was attentive to our desires and was very flexible and did not hesitate to change the itinerary when more time was requested at certain sites. He shared with us facts that are not readily apparent which enhanced our time with him. We also appreciated his notebook filled with photos of the works of art the we would be seeing so that he could give us a mini lesson before our viewing. Thanks Roger!
TOUR GUIDE RESPONSE: thanks for those kind lines, Devin and Bruce. I enjoyed spending the morning with you in Bruges and hope to see you again ! Take good care of and enjoy your granddaughter and children ! Best regards, Roger
Derald RossUnited States
We spent a memorable day with Roger in Bruges. He is witty, well-informed, considerate and he gave us an absorbable level of information. We went at a relaxed pace that allowed for shopping and an excellent lunch. I am a lawyer, so Roger took us to law-related sites. Although we booked a walking tour, Roger drove us to Flanders fields and other WWI memorials, which were moving and important. Roger's fluent English---including nuances---made the experience enjoyable and lasting. Highly recommended.
TOUR GUIDE RESPONSE: thanks for the feedback, Joann. I enjoyed the day with you and Steven too. best regards, Roger
Therese CorbinUnited States
Just wanted to let you know we had a wonderful experience with Roger as our guide today in Brugge. He was on time, personable, knowledgeable and went out of his way to accommodate us. A wonderful experience and we would highly recommend him as a guide. We want to thank him for a wonderful day. Thank you
TOUR GUIDE RESPONSE: Thanks Therese, I hope you enjoyed Gent too. Have a safe rest of your trip and hope to see you again.