James BeckUnited States
Bryan was polite and accommodating. He met us at the train station in Machu Picchu as we had already booked our train tickets from Cusco and hotel in Aguas Calientes. He help us find a lunch spot that wouldn't get us sick (we were a little conservative about what we drank and ate). He also helped us find an ATM, than helped us buy our bus and entry tickets to Machu Picchu. We toured Machu Picchu for two days and Bryan was very knowledgeable about the site, as well as knowing how to beat the crowds.
TOUR GUIDE RESPONSE: Hi James Thank you very much for your time to leave me a review, it was a honor to guide you, Cheers
Laura HayUnited States
This was our second time to Machu Picchu and we learned so many new things from Bryan! His historical knowledge is first rate. I love that he will try to take you away from the crowds for a richer experience.
Beth RiebeUnited States
Bryan was a terrific guide for us. He explained everything - we saw quite a bit in our days with him. We really did not know what to expect and Bryan made the entire trip interesting, challenging, delicious food, a variety of experiences. He made Machu Picchu fun even in the mist and clouds and luckily everything cleared - so it was all good! I would definitely recommend Bryan to others.
TOUR GUIDE RESPONSE: Hi beth. Thank you very much for your kind words, it is nice to know that you really enyoed the tour.
Bryan organised everything weel, hotel pickup, train transfer and met us after the train. His guidence was excellent around MP. Sincerely recommended.
TOUR GUIDE RESPONSE: Hi Stephen Thank you very much for choosing me as your guide, I'm happy to see that you enjoyed my service. Cheers
Bryan did an exceptional job sharing his knowledge with us. Not only did he share all of the relevant history he was also knowledgeable about local vegetation. Bryan demonstrated genuine care and concern for all members of our group which ranged in age from 10 to 62. Our tour would not have been as interesting or meaningful without him.
TOUR GUIDE RESPONSE: Sheila, Thank you very much for your kind words, I'm to know that you enjoyed my tours, Thank you.
John LinehanUnited States
We've had great experience with TBL and I think Bryan may be at the very top of that list. he's very knowledgable about pretty much anything you'd wan to know about the history of the area. We toured Cuzco, and then the Sacred Valley and finally Machu PIcchu with him. He's very "aware" of how his guests are doing with the altitude, where their interest levels are and he adjusts accordingly. He and the drivers who work for him were always early and attentive and he owns a large comfortable van.
TOUR GUIDE RESPONSE: Hi John!! I'm very happy to know that you really enjoyed my tours. Please keep in touch. Cheers
Jenny GarnettUnited States
TOUR GUIDE RESPONSE: I like the 5 starts
Joseph O'DellVieques, PR, United States
Bryan is an excellent guide, he is very informative and knowledgeable of the area, and gives you some of the history of the site.
TOUR GUIDE RESPONSE: Thank you for your reports. Machu Picchu is my Home. Every time I go, I love talking about it and I'm so proud of being part of the culture.
The information in the page did not correspond to reality e g it is good to inform us that he will not meet us at the hotel but many hours later.. And there were Changes in the plans which we did not know in advance. In Machio Picchu he had forgotten his id and because of that we had to wait half an hour to enter. Inside he wanted to continue even if we were satisfied and wanted to go out from Machu Picchu. But he was pleasant, knew a lot and tried hard the time we had together.
TOUR GUIDE RESPONSE: On the day prior to the tour I went to the Clas' hotel and left him a msg since he wasn't there, I also wrote him about it beforehand. Meeting the customers in at the station saved the customer at least USD200. I met the clients at the train station and we headed to Machu Picchu. It was then that I realized I lost my guiding license; it took me about 20mins to buy a MP tkt. We spent 3+ hours in the site; tours usually take a max of 2 hrs there. I apologize about my guiding license, it was an accident
TOURSBYLOCALS RESPONSE: The guide was surprised with the traveler's comments, however he appreciated Mr. Bergstrom's constructive criticism and he is updating his tour's information using points brought up by the customer in order to make his tour descriptions even better.
Kathryn ClarksonUnited States
Bryan was amazing! I can't wait to return to Peru and hike with him! He was so kind, patient, knowledgeable and helpful. He went above & beyond our expectations. Setting up the tour with actors by Locals was another story. Logistics and details were not communicated and we had to send, resend and resend again passport and other documents. I will gladly refer Bryan on to anyone traveling to Peru, but I don't think I can say the same about Tours by Locals.
Keith ChengUnited States
I just wanted to send you an email expressing my pleasure on the tour given by Bryan Wilbert. His knowledge of the site was impeccable. The day was both informative and exciting. J. Cameron Drecoll
TOUR GUIDE RESPONSE: Dear J Cameron & Joan, Thank you very much for your lovely comment, I really enjoyed leading you, hope to see you again, Cheers!!