Nicholas MasingtonUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
William GosneyPetersfield, HANTS, United Kingdom
TOUR GUIDE RESPONSE: It has given me the greatest pleasure to hear of the comments about the tour performed. I always strive to to do the best I can to make my clients happy. Thank you!