Barry MacDowellUnited States
Outstanding guide! Knowledgeable and very personable. One of our group of four was limited in walking (slow due to a medical condition). Roland was very accommodating and concerned about her comfort level. He made adjustments voluntarily and willingly. This was appreciated greatly. All in all, a wonderful experience.
Charles (Chuck) M.United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Une visite bien conçue, instructive, et passionnée qui permet, en quelques heures, de voir l'essentiel, mais aussi des endroits insoupçonnés. Merci à notre guide! (A well designed, informative and passionate visit that allows you to see the essential, but also off the beaten places in a few hours. Thanks to our guide!)
Steven DidionUnited States
Roland was excellent. He is very knowledgeable about the local history, stories and people and knew how to compress all this into a brief morning tour. Thanks!
Edward M.United States
Roland was prompt and very knowledgeable. He tailored the tour to fit our interests and he was fun to be with. We really got a feel for Brugge and learned a lot. We would highly recommend him. We would definitely use him again and recommend him to others.
TOUR GUIDE RESPONSE: Thanks for the rewarding feedback it was a pleasure showing you round Thank you for your business Roland