TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Arlene H.United States
Our day with Mahara was lovely and special. She started out asking what types of things we wanted - did we want to shop, hike, etc. Mahara took us through the entire city with her knowledge of the history and growth of Vancouver. She was interesting about each spot she took us to, and cognizant that I had some walking difficulties. Her car was clean, she was so very nice. It was a wonderful day of learning about Vancouver and seeing all the things we had hoped. HIGHLY RECOMMEND
TOUR GUIDE RESPONSE: Hello Arlene, Thanks so much for your kind comments. I really enjoyed spending the day with you and your husband and to share your experiences. I hope you had a wonderful cruise, and all the best in your future plans. Warm regards, Mahara
Jeffrey BerryFort Myers, FLORIDA, United States
A great day in a beautiful city. She was very knowledgeable and personable and tailored the tour to our liking.
TOUR GUIDE RESPONSE: Hi Jeffrey, Thanks for your kind words. We all had a blast. It was great to meet your family. All the best, Mahara
James EdwardsUnited States
An excellent and knowledgeable tour guide. She was very personable and had great insight to all the areas of Vancouver. Would recommend her to anyone who really wants to see all of Vancouver.
TOUR GUIDE RESPONSE: Hi Jim and Kathy, Thanks very much. We had a fun day and it was wonderful to meet you and learn more about your areas of expertise. I was so happy Kathy found a great place for her interests. Have a wonderful cruise. Warm regards, Mahara
Len BerkowitzUnited States
Mahara is an outstanding guide. She's well educated, articulate, and friendly. She also knows and understands what her customers like and would be interested in. Pick up was timely at our hotel and her Honda minivan is comfortable. Our family of four (parents with college age kids) were always comfortable. Mahara was born and raised in Vancouver and knows the city and its evolution. She was also adept at finding parking spots in tough places like Granville Island. I highly recommend her.
TOUR GUIDE RESPONSE: Hello Len and Family, Thanks for your kind comments. It was great fun to meet with your family and show you our beautiful city. By-the -way, you are right. Rogers Arena has seating for 18,630 and BC Place Stadium 54,500. I somehow had smaller numbers. All the best on your cruise, and for your kids future plans. Warm regards, Mahara
Nadav SharirRaleigh, NORTH CAROLINA, United States
Mahara is an excellent tour guide. We had a great time with her and we saw much more than we were expecting. I highly recommend her as your tour guide on your next trip to Vancouver.
TOUR GUIDE RESPONSE: Hello, I am so happy you enjoyed your day. It was a pleasure to meet you, and thanks for your kind comments. Warm regards, Mahara
Curtis JohnsonUnited States
Mahara was very personable and took us to some wonderful sights in Vancouver. She had excellent knowledge & history of the area and was able to find lovely vantage points for us to view that did not include the large tour busses and their high numbers of people. She was so kind and allowed us to "dictate" where we wanted to spend more or less time. When the planned place for lunch was too busy, she easily had an alternate ready to offer. I would highly recommend this tour and this guide. Comfortable van!
TOUR GUIDE RESPONSE: Hello Wendy and Everyone, Thanks very much for your kind comments. It was a pleasure to meet you all and I am so happy you enjoyed your day in Vancouver. All the best to you and your future travels, and happy dancing! Warm regards, Mahara
Amy B.United States
We enjoyed our tour with Mahara and really appreciated her planning that kept us from being stuck in the marathon traffic.
TOUR GUIDE RESPONSE: Hello Amy and Bruce, Thanks very much for your kind words, and I am glad you enjoyed your day. All the best with your future cruising. Warm regards, Mahara
Would recommend her to everybody, especially for people with walking difficulties.
Thank you for this wonderful day out. Mahara is very knowlegdeable and we had a very entertaining day in Vancouver, where she showed us not only the highlights of the city but also some "dark spots" that you usually would not see on a common tour. Last but not least she is a very nice person.
TOUR GUIDE RESPONSE: Hello, Thanks for your wonderful comments. It was my pleasure to show you our beautiful city. I hope the rest of your trip meets your expectations. Warm regards, Mahara
Maura MazzerUnited States
Mahara is a true gem! she was punctual and pleasant and we had a wonderful day with her! My mother uses a wheelchair so she didn't get out so Mahara and I did all the exploring (which was fine with mom). Next visit I'd like to see Grouse Mt. and do some nature stuff so I'll definitely look Mahara up again! Thanks for a great time!
TOUR GUIDE RESPONSE: Hi Maura, Thanks for your great feedback and five stars. It was fun to spend the day with you. I hope you had a fabulous cruise, and I look forward to hearing from you again. Warm regards, Mahara
Sheryl BernhardtUnited States
It was a beautiful day! Mahara showed us an overview of Vancouver and I feel we got to know the city. We are very happy with our tour!
Tracy PerrelleUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Decide what you what to do and see and make a plan to enhance the experience.
TOUR GUIDE RESPONSE: Thanks for your feedback David. The snow covering the ground made sightseeing less than optimal from a visual and safety perspective. All the best.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and appreciate all customer feedback. We have attempted to establish what could have been done to improve this tour experience; however, we have been unable to confirm any further, more specific feedback with the customer.
Diane DeacyUnited States
A wonderful, personalized way to see Vancouver for anyone with physical limitations......maximized sights despite any limiting conditions.
TOUR GUIDE RESPONSE: Hi Diane and Jim, Thanks for your kind comments. Yes, it seemed to go smoothly. All the best. I looked at Tours by Locals in both Dubai and Addis Ababa and there seemed to be a number of great guides to choose from. Hope you have a great trip next year. Warm regards, Mahara
Barbara ReberUnited States
Mahara gave us an excellent tour of Vancouver. The only little thing I would suggest is that she have a printed map for us to refer to. Once I saw a map it made everything Mahara told us fall into place.
TOUR GUIDE RESPONSE: Hi Barbara and Randy Thanks for this. Your suggestion is an excellent idea and I will encorporate it. Warm Regards, Mahara
Karen WarnerUnited States
Mahara was so knowledgeable about Vancouver & we enjoyed being with her! Our tour was 3 of us, my husband, me & his sister-in-law, whom is fighting lung cancer. Mahara was so considerate of her limitations & did not rush us. Our tour was back at the end of August before our Alaskan cruise & we are all still talking about our tour with Mahara. We thank her for her patience & kindness and all the knowledge she had To share.. Mahara, thank you so much for making our trip one to always remember!
TOUR GUIDE RESPONSE: Hello Karen, Thank you so much for your kind comments. It is wonderful to hear from you. Yes, I will keep Carol in my thoughts and prayers. I hope you have a wonderful Christmas, and much love to Carol and you both.
Mark KulosUnited States
Mahara is a wonderful guide and person with a wealth of knowledge and experiences. I spent a whole day with her and she showed me almost all of the different neighborhoods of Vancouver giving the history of each area and how they have transformed over the years. She knows Granville Island and each shop in the public market intimately. She doesn't mind detours and will gladly create an itinerary to suit your tastes. I loved my day with her as my guide.
TOUR GUIDE RESPONSE: Hi Mark, Thanks for your great comments. We had a fun day together - the distillery tour was wonderful - thanks for that. I hope you thoroughly enjoyed your cruise of the beautiful northwest and your cruise. Warm regards. Mahara
Delia Pinto-HoubrickUnited States
Mahara, was a very professional, friendly, accommodating, and helpful tour guide. She was thorough and listen to our likes. She took us to the market, which is a gem in the middle of the city. We truly enjoyed our day with Mahara. We would recommend her knowingly that she will show you a great, well informed, time!
TOUR GUIDE RESPONSE: Hi to you both, Hi, Thanks for your great review. It was fun to get to know you both. Happy travels! Warm regards, Mahara
Thomas KalnizUnited States
Everything was absolutely "perfect"; It was one of the most enjoyable ways to see Vancouver and Mahara was fantastic
TOUR GUIDE RESPONSE: Hi, Thanks for your comments. It was great getting to know both of you and I'm glad you had a fun day. All the best to you on your next cruise! Warm regards, Mahara
Mahara is very kind and considerate. Besides, she's so good at communicating that we really had a good time with her. And we were all deeply impressed by Harrison Lake which is so beautiful and vigorous.
TOUR GUIDE RESPONSE: Hello Merry, Thank you so much for your kind comments. You have a wonderful family and I hope you had an amazing trip throughout the rest of Canada. It was interesting to learn of your life. Thanks again, and all the best. Mahara
Michael IgoeAurora, COLORADO, United States
Excellent guide! Very knowledgeable, and more than willing to elaborate on any particular observation. Mahara was also most accommodating when it came to where to end the tour, making my departure by train a simple process. Safe driver. Highly recommended.
TOUR GUIDE RESPONSE: Hi Michael (Mike) Thanks for your great review. Much appreciated. I hope you had a wonderful time exploring our country and that you were treated well by the other Tours By Locals guides. Thanks again, and all the best to you. Regards, Mahara