Mary RhodesUnited States
Very disappointed when Augusto went to the wrong hotel to pick us up. We made our reservation more than ten months ago, and wanted to feel like he had taken the time to get to know the details of our trip. But the tour itself was fine. We just think maybe your guides are too busy serving too many customers? Would have also been nice to have been told to bring a jacket—it was cold! So I borrowed his. Seems like you are all really busy, and one customer blends into another. But tour was great.
TOUR GUIDE RESPONSE: Dear Mary and Robert, thanks for your review. I made a mistake checking the meeting location and when double checked i was running out of time, i apologize my delay arriving at the meeting location. I am also thankful for your words in a second email: "Augusto is a very talented tour guide, and we're happy with the trip we took", it will help me in the result of my annual performance. July it is one of our hottest months i was not expecting that lower temperatures. My honest regards, Augusto.
Lynne GreerUnited States
Fabulous tour with an amazing guide!!! You will not regret choosing Augusto to show you Portugal the local way. Highly recommend:)
TOUR GUIDE RESPONSE: Dear Lynne Greer, thanks for your kind words. It was a great and memorable day! Kindest regards, Augusto
Dena KaplanUnited States
Augusto was knowledgeable and delightful. The best part of our day is the way he knew the shortcut to get in and out of the Pena castle with ease. We never felt rushed but by the time the crowd arrived, we were finished and felt like we had seen it all. His agenda for the rest of the day was wonderful. I highly recommend his guidance. We loved our day with Augusto.
TOUR GUIDE RESPONSE: Dear Dena Kaplan, i also loved spending the day with you! Thank you very much for this review. Kindest regards, Augusto.
Sushil BhardwajUnited States
Augusto provided us with a magical introduction to Portugal with this day trip from Lisbon to Sintra, Estoril and Cascais. He was most informative about the history and architectural details of the Pena Palais in Sintra. The lunch at an Oceanside table in a Seafood restaurant by the beach, off the touristy beaten path was the piece de resistance of the trip, assuring memories to savor for years to come. Augusto is a true professional whose love for Portugal truly informs his passionate enthusiasm.
TOUR GUIDE RESPONSE: Dear Sushil Bhardwaj, i am very thankful for this review! Live must be the result of great memories and me made it! Kindest regards, Augusto
Jean RabadamUnited States
This was our last tour of our stay in Lisbon, Augusto definitely made it very memorable and we got our money's worth. There was nothing like having a very knowledgeable tour guide and the whole day excursion was so much fun in spite of the gloomy weather we had.
Julia M.United States
Barry BryanUnited States
This was an outstanding day trip out of Lisbon. Sintra and Cascais are beautiful areas and the lunch we enjoyed on the seaside was perfect. Make sure you follow Augusto's instructions to leave early so that you can be ahead of the enormous crowds in Sintra. It's well worth the extra ten minutes. His English language skills are outstanding.
Richard N.United States
This was our third tour with Augusto during the past two years. He is a superior tour guide and all of his tours have been excellent. He is flexible and will modify his standard itinerary to permit you to visit something that you want to see if it was not on the original itinerary.
TOUR GUIDE RESPONSE: Dear Richard Nance, Thanks for this review and thanks for being a frequent customer! Kindest regards, Augusto
Ellen CaseyUnited States
Well designed tour! Must see and experience!
As we had a short three day stay in Lisbon, we decided to let a local show us around!! We could not have found half the places without this tour, professionally led by Augusto. He had great Portugese history knowledge as well as the local places of interest that he brought us to. It was well worth the money and we would recommend this type of trip when on a tight schedule like ours. Well done !
Jelina RogerUnited States
Augusto was awesome!!! He was very kind and knowledgeable. He took us to a great restaurant that only locals go to, which was the best lunch out of our entire trip. I very highly recommend him and would repeat another tour with him! Thank you Augusto!!
Cesar RomanSan Juan, PR, United States
Excellent tour! Augusto was knowledgeable, timely, courteous and friendly. We were able able to accomplish all the goals on the schedule on time and without any problems. We definitively recommend the tour and Augusto!
James MastersonUnited States
A very nice fellow who knows the area and all the ins and outs. He is very willing to tailor the tour to your taste. I would definitely recommend him. P. S. His English is excellent.
Charles MillerDallas, TX, United States
We had a very pleasant day with Augusto . Due to the late arrival of our ship he reversed the sequence of our tour and we went up the coastline first. Roca Cape is a great view of the coastline and the local restaurant was a treat of experiencing local food. Sintra is amazing and very crowded but Augusto knew how to get around very easily and still allow us to enjoy the town and the castle. Thanks for a great day and would recommend Augusto for a great day in the Lisbon area.
Ellen SiegelUnited States
Augusto, young, handsome and very knowledgeable. Lots of fun to be around. Thanks for the great drive to Sintra and Estoril. We only wish we could have allowed more time to shop in Sintra! So much to see. Thanks for a lovely day!
Tracy AllardCoppell, TX, United States
Augusto was very pleasant and accommodating of our request to adjust the itinerary to better suit our small group's tastes. He was very knowledgeable and we thoroughly enjoyed our time with him and would highly recommend him to other travelers.
Lisa SpitzerUnited States
Thank you Augusto for your kindness, consideration and attention to detail. Augusto was more then five stars. He is the best if you have special needs and interests. Cannot say enough about him. Go no further. He is fantastic. My husband was recovering from a medical issue and Augusto was so attentive and concerned and yet, kept the pace nice and we got alot accomplished. Superior guide
Susan C.United States
We did the Sintra tour and Augusto was great, it was like being with family. He was very knowledgeable and informative and tailored the tour to our interests. It was a great tour and a wonderful day. I highly recommend him.
Augusto is a great tour guide. He took us to Sintra, Cascais and Estioril. His communication skills, Spanish and English, are very good. He is funny, interesting and accommodating. I would recommend him to anyone who travels to Lisbon. Riba
Michele SimsUnited States
Augusto was a great guide. He was very professional and knowledgable. It was a very busy day in Sintra and Augusto knew when to be where, how to get there and where to park, so we saw everything without a lot of wasted time. We also loved his recommendation for lunch - great food, organized, got you in and out without feeling rushed! I would recommend Augusto for your next trip.
TOUR GUIDE RESPONSE: Dear Michele, thank you for your kind words!! A few tricks, easy going travelers equal to a very enjoyable day!!! Happy travels and all the best to you!!!!
My daughter and I thoroughly enjoyed our day with Augusto. We packed a lot into our day which made the tour great value. Augusto is very knowledgeable on his local area and delivers the tour in a very relaxed professional manner.
Enjoyed our time
Kalisa KingUnited States
Augusto was very knowledgeable, very engaging and very accommodating. We had a wonderful time and would highly recommend Augusto! Such a great day for all...ages 15 - 78.
TOUR GUIDE RESPONSE: Dear Kalisa, thank you so much for these words, you are so kind. I also had a wonderful time. Happy travels! Augusto
A very thorough tour from Augusto. A comfortable ride in his van to visit Sintra, the castles and area. He also knows some "secret" spots that get phenomenal photos of the castle itself. After that we toured local beaches, including Cascais and Estoril. Augusto recommended good places to visit, since he gave us free personal time to walk and wander in Cascais and explore. He is very personable, speaks excellent English, is cool and hip, and very knowledgeable. Thank you Augusto!
TOUR GUIDE RESPONSE: Dear Mike Muyal, we couldn't have had a better day! Thanks a lot for the booking! Happy travels!!!
If you are looking for a knowledgeable, professional, timely, and interesting guide with a good sense of humour, Augusto is your guide! Augusto took us to a great local restaurant for lunch and kept us on schedule without rushing things. His vehicle was clean and he is an excellent calm safe driver. None of the crazy driving you can sometimes get. We highly recommend Augusto and would hire him again in a minute! Thanks Augusto
TOUR GUIDE RESPONSE: Dear Mike Forman, thank you for your review about the tour, it was an enjoyable day! Happy travels, Augusto.
Audrey KalafUnited States
Michael RajkumarUnited States
Very knowledgeable and considerate. He arranged for electric wheel chair for my daughter and helped her a lot during the trip. Took us to a great place for traditional Portugese lunch. Overall great experience.
TOUR GUIDE RESPONSE: Dear Michael, thanks for the review. We all had a great and memorable day, that's the most important. Happy travels, Augusto.
Sue WeiermanUnited States
This was our second day with Augusto and we knew it would be special. He is knowledgeable and passionate with the history, which helped us understand and appreciate the remarkable architecture of Pena Palace. The rest of the day was outstanding as we tasted pastry "pillows," ate an excellent lunch by the sea, and enjoyed the Atlantic coastline. Because Augusto is so caring and the tours are so well done, by the end of two tours, we knew it for certain that he and his tours are magical! Thanks so much!
TOUR GUIDE RESPONSE: Dear Sue, just wanted to tell you both the extraordinary days we had and how thankful i am about your words. Magical is a good word! Thank you so much again. Augusto
Alan MaltzUnited States
an excellent guide-- knowledgeable and flexible his car was comfortable and air conditioning worked well in the 100 deg heat !
TOUR GUIDE RESPONSE: Dear Alan, thanks for your words and booking. Happy travels!!! Augusto.
Bonni K.United States
Augusto was fabulous. Pleasant, fun personality. Very knowledgeable. Careful driver too! All of us ( we were 6 adults) were very very pleased and satisfied and we would definitely use him again. Highly rated. We were disappointed that he was already booked for the second day we were in Lisbon. Thanks for a great day.
TOUR GUIDE RESPONSE: You are welcome. I remember this friendly and enjoyable day :) and I did receive the group photo we took in Cascais. The best to you!
Augusto was right on time to meet us at the cruise port. Within minutes our group of 6 were in his clean & comfortable car and heading to beautiful Sintra. Augusto was very friendly, had wonderful English and gave us some great information on our destinations. He was also very considerate of some of the parties limitations dropping us off and picking us up right at the door before parking, arranging entry tickets etc making it a very relaxing tour even though we saw and did so much. Fantastic memories!
TOUR GUIDE RESPONSE: Dear Debbie, thank you for your kind words. It was a enjoyable day and thanks for booking. Kindest regards from Lisbon, Augusto.
George MezoWindermere, FL, United States
Augusto is a complete professional, from on time departure through professional grade, careful driving of his comfortable, clean car. Good quality commentary while on route and at the sites visited. His English is very good and his knowledge of the various sites and history is extensive. He readily tailored our tour to our preferences (omitted some stops, added others). Well recommended.
Diana LawsonUnited States
This was he first of two days we spent with Augusto. We went to the Palace of Pena, which was awesome; and then spent time in the city center of Sintra. After a trditional Portugese lunch, we headed for the coastline and the easternmost point of the European continent. August is energetic and enthusiastic and does an outstanding job.
Sanjay AminUnited States
Hazem AkkilaUnited Kingdom
Madeline R.Chicago, ILLINOIS, United States
Augusto was enthusiastic, knowledgeable and full of information about the area and Portugal in general. The car was perfect for four of us and a walker. We headed up the coast of Portugal. We stopped along the way to see the sites, visit these interesting, old cities, enjoy castles, churches, and beauty of the coastline. He got us quite close to the sites we wanted, even if it meant he had to drop us off, park the car, and come back to meet us. We stopped for a delicious traditional lunch. A real treat!
TOUR GUIDE RESPONSE: Dear Madeline, it was a pleasure, another memorable experience, that's for sure. It was really pleasant meeting you. Thanks for everything. All the best.
Marjorie StanfordUnited States
It was wonderful to have an opportunity to visit the area outside Lisbon and Augusto was an amazing guide. During our drive he also shared interesting information about Portuguese history, as well as current affairs in Portugal. The Pena Palace in Sintra is spectacular, and Augusto helped to explain the most important features. We also had a chance to spend time in Cascais, and we all decided we'd love to rent a place there and come back! Great local lunch as well!
TOUR GUIDE RESPONSE: Hi Marjorie, thanks for your words, it is rewarding. All went well according to the tour goals and we all had a really good time. The best to you. Kindest regards, Augusto
Rod CrowlHouston, TX, United States
Augusto is an informed and personal guide who makes your trip a pleasure. He knew all the photo sights and where to shoot and even took us to a wonderful taverna for a fantastic lunch. Cascais, Castle Pena and Sintra were fantastic in part to Augusto's skills at getting us in and out of places smoothly. Highly Recommended.
TOUR GUIDE RESPONSE: Hi Rod, thank you so much for your comment about the tour. I will always give my best to provide you the best experience possible. Best wishes from Lisbon, Augusto
The stops along the tour were well thought out with Pena Palace as an amazing star. We are used to independent travel but it would have been impossible to duplicate this on our own. Our guide, Augusto, made this possible with his knowledge of the history and the area. When the traffic backed up he could get us around on the back roads, picked the best place for lunch and even laughed at my dad's bad jokes. Thank you
TOUR GUIDE RESPONSE: Hello Valerie, that day it was something, the conversations, the mood, the jokes, overall enjoyable. I think I have learnt the real English that day with with your dad. Absolutely memorable. Thanks for everything and all the best to you!
James R.United States
This was a wonderful and informative tour of some of the towns outside of Lisbon as well as the coastline in the area. Augusto is a most knowledgeable and pleasant guide. Itinerary was just as stated and he got us into the palace to avoid the crowds which gathered later in the day. Augusto's tour is highly recommended for those wishing to experience some of the countryside beyond Lisbon itself.
TOUR GUIDE RESPONSE: Dear James, we just achieved our goals in a really pleasant way, we all made this possible. Thanks for everything and the great day we had. The best to you and my kind regards, Augusto
We were delighted to meet Augusto our tour guide. We couldn't have done the trip to Sintra without him. It was a fantastic day, and a truly excellent tour. Five starts +!
TOUR GUIDE RESPONSE: Dear Nataliya, you are so kind I am so thankful for your words. The best for all the family! Kindest regards, Augusto
Lauren SachsUnited States
Augusto is absolutely amazing! We couldn't have done this trip without him. He made everything so easy and enjoyable. He is so knowledgable about Portugal and you can feel his passion for his country. We had a fantastic few days with him! He is also a great driver!
TOUR GUIDE RESPONSE: Hi Lauren, your words are simply rewarding, thank you very much for everything once again. Kindest regards, Augusto
We had a great day touring Sintra with Augusto our private local tour guide. The vehicle was comfortable and he was a very good driver. We were able to customize our tour to cover the sights we were interested in and with a little extra as per his advise. We would highly recommend Augusto as a tour guid, he is very knowledgeable about Portugal and it's history.
TOUR GUIDE RESPONSE: Dear Ana Kidd, it was great having all of you on this day, the places you selected made our day special. Thanks for everything. Kindest regards, Augusto
Maureen McHughUnited States
TOUR GUIDE RESPONSE: Dear Maureen, this was a great day and I also hope to see you again. The best to you. Kindest regards, Augusto
Ty E.United States
Augusto is an pro as a tour guide. He was prompt and his vehicle was perfectly clean. We had an absolutely fabulous day visiting Sintra, Pena Palace. He is very knowledgeable and fun to be with. You never feel rushed and his demeanor helps you to enjoy your trip. At the end of the day we had seen so much yet felt it was at a great pace. He has a very thorough knowledge of not just Lisbon, but all of Portugal. Very impressive young man.
TOUR GUIDE RESPONSE: During this 2 days tour, you cannot even imagine how much I learnt with you, It was my pleasure and wish you all the best, you deserve it! I wish we would have more time and hope to see you in the future! Kindest regards, Augusto
Monica Renee HozdicUnited States
Absolutely loved our tour with Gus!! We spent 2 and 1/2 days on different tours with Gus, and it was amazing! Definitley helped make the most of our time while in Lisbon. Very knowledgable and hope to visit again soon - of course with Gus as our guide!!
TOUR GUIDE RESPONSE: It will be my pleasure. I already told you that a couple of times at least. The best to all of you.