Carol DevereauxUnited States
Deena AzaroffUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Christine A.North Tamborine, QLD, Australia
We had a great day. Giovanna was so friendly (and patient with children). So glad we booked a private tour and with Giovanna as our guide.
Gregory LiebeUnited States
Giovanna did a wonderful job on our Venice tour. My family and I were not at peak energy levels due to travel, but Giovanna worked hard to get us through the tour and help us see the parts of Venice we would have had great difficulty dealing with on our own. It was very clear she had a great knowledge of the history and context for the tour stops and was also quite helpful with recommending other must-sees on the rest of our stay in Venice.
Samuel PincusUnited States
loved Burano. had a very good time. Again Giovanna was very knowledgeable, well organized and personable. Murano was OK. We have see lots of glass-blowing demonstrations before so it wasn't too special for us.
Pamela MeyerUnited States
Wonderful day with Giovanna at Murano and Burano! She is extremely knowlageable and passionate about Venice and its rich history. She was flexible and fun. We had a great day! Highly recommend Giovanna!
TOUR GUIDE RESPONSE: Thanks a lot for your great feedback!! It was fun spending the day with you all!
Param Nair Chandra NairMalaysia
Giovanna was really great - I needed a guide to show my parents around venice for a few day.She is quick to respond and it was so easy to communicate. In addition, she is really experienced and could recommend a unique itinerary for 2 days. The Tour: My parents raved about Giovanna: Not only was she very knowledgable, she was also fun to be with. They liked her a lot and although they had been to Venice before, Giovanna showed them a unique, fresh side to Venice which was a lovely experience for them
Barbara AndersonUnited States
Of all the guided tours we took on the cruise this summer, the tour of a entice and environs with Giovanna was the best.. She met us at our hotel, and navigated transportation for us. We went to Murano, Burrano and another island. Her personal background in art history allowed her to provide integrating information on the city she clearly loves. I was especially pleased that she made a point of engaging my two college ages granddaughters in the conversations. I would recommend her with out reservation.