Traveler Reviews for Private Tour in Sorrento, Campania, Italy by Tour Guide Roberto M.

 Tour Title:
 Location:
 Guide:
 Overall Rating:
 
Sorrento, Campania, Italy
Roberto M.
 (3)

Kathleen Armstrong

United States
Rating

Tour: #217283, Capri Island with an historic guide - private tour, Sorrento, Campania, Italy    
Date: Jun 20/18

Roberto is a fantastic guide. Our family really enjoyed spending 2 days with him in Capri and Pompeii. Capri is magical and he knows every detail. He communicated with us in advance, arranged all the transportation (ferry, gozzo boat, bus, taxi, chair lift), and catered the tour to our interests. The weather could not have been more perfect and we even give him credit for that! Grazie Roberto!!

TOUR GUIDE RESPONSE: Thank you very much Kathleen! Capri is one of my favourite place to guide beautiful family like your in a very relaxing way! I always do my best to arrange the perfect visit of the island according with the preferences of my guests!

Kendra Bruce

United States
Rating

Tour: #217283, Capri Island with an historic guide - private tour, Sorrento, Campania, Italy    
Date: Mar 14/18

Unfortunately this tour was a big disappointment. Roberto does not book ferry tickets, or anything, ahead of time so when we showed in Sorrento, the ferry was sold out of the times we intended to go and we ended up with only a small window to be in Capri. Several times Roberto would do a "I'll see you guys in 30 mins" for my mom and I to just wonder by ourselves. Our random taxi driver the day before told us more info than Roberto as well. All this and I ended up paying almost 400 euros in extra "costs"

TOUR GUIDE RESPONSE: Fortunately I had a lot of reviews that show to my future guests as all you wrote is not correct and in part a lie. Also if the ferry was sold out -which honestly went beyond of any action I could made- I did my best to compensate the time we spent in Capri with other extra hours guiding you and your mom at Sorrento and Amalfi Coast. In all my career I NEVER, NEVER, NEVER left my guests on their own!!! Next time be honest with yourself and respect honest workers.

Pam Bass

Westport, CT, United States
Rating

Tour: #217283, Capri Island, Sorrento, Campania, Italy    
Date: Mar 23/17

TOUR GUIDE RESPONSE: Thank you very much Pam!